JDB3000AWW2 Jenn-Air Dishwasher - Instructions

Repair man said I needed a new pump and would cost $350 to repair. This dishwasher was only 5 years old and we only use about once a week so didn't think the pump was gone. Went on this website and read some stories. this model has a mini garbage disposal with a chopper and screen which gets clogged up and prevents water from circulating. You can clean the screen without removing the dishwasher. Remove the cover plates on the bottom with 4 screws and the smaller cover plate underneath. Remove screen, clean and replace. If the chopper is broken you can order a replacement for $21. There is another story on this site with a lot more detail so I wont repeat here.

remover the nut inside of the dishwasher under the float took bottom plate off open the plastic housing installed new the new float switch plug in the wires snip in the new housing put the unit back in the hole put nut back on and put the bottom plate back on easy as pie

The first try didn't go well. The door didn't stay locked because the new seal was preventing it.
I pulled it back off for the second try and first I let it soak in the hot water for a few minutes to soften the rubber. Then I lubricated it with Vaseline and now the seal got in the grove easily and completely. I believe that that step was critical to ensure 100% success rate. After that everything was fine, the door locked properly, and, of course, there was no more leaking.

I closed the water at the tank and opened all the hot water faucets in the house thereby draining static water from the inlet hose at the valve. Then I unscrewed the inlet hose from the valve, unscrewed the valve body from the support bracket under the tub, unplugged the electrical plug from the valve body, and removed the outlet hose. I installed the new valve using the reverse sequence. Then I closed all the hot water faucets, turned on the hot water at the tank, and purged air from each of the faucets. I then started the dishwasher and ran it through a complete cycle, periodically checking it for leaks, and found none. Total time for uninstall and reinstall - about 30 minutes. Not bad for an 80 year old.

Ordered a new pump (after a online diagnosis). Followed the instruction video on the website...also took the time to replace the discharge hose due to residue buildup...tested dishwasher (one cycle). Slide dishwasher back into opening....DONE. Works perfectly. THANKS

Note orientation of the old gasket before removing it, so you can put the new one in right. Pull the old one out, which is a snap. Mark the center of the new one and push the center into the channel with your thumb nail at the top middle of the machine. Continue pushing it in on both sides, from top to bottom, in a steady, fluid motion; don't stretch it. If there is a bit extra at the ends, cut it off with a scissors, being conservative so you don't cut it too short. The new gasket will make the door a bit harder to close, but that's what you want.

Long story short, noticed one of two leaks and came to conclusion there is no workaround since sump pump gasket seems to be hermetically sealed to sump pump. Which is understandable because of water in area. Wife helped by soaking other parts that were removed and replaced, because of calcium buildup. Which we hope will extend life of dishwasher. I put 1 to 2 hours because I took my time and made sure all parts fit correctly and were back in their original place. Didn't want to take any chances in not covering bases. I am no expert, but definitely a diy'er. I believed I saved myself anywhere from $200 to $300 in labor costs by repairman. By the way, thanks Parts Select your info and site are awesome!!! The second part I had to order was the water inlet valve and your phone representative was a big help over the phone, please don't eliminate those positions. Overall total price of parts approximately $130 w/delivery. Well worth it, since a brand new halfway decent dishwasher starts at $550.

At first, I figured the noise was coming from underneath, and took off the bottom front plate. I noticed there was a leak from the center of what I later learned was the "pump" assembly. So I unplugged the dishwasher, disconnected the water and drain from under the sink, unscrewed the screws holding it under the counter, and pulled it out from under the cabinet. Then I laid it on its back, and realized where the leak was coming from. At this point, I thought the noise had been coming from the motor. So I detached the motor (required use of a socket, and realized it was "free", so thought the problem must be further up inside. Reached my fingers in where the motor mounts and found part of the chopper assembly. The "chopper" had torn itself free from the screen. Realized at that moment I needed to disassemble the pump from the top. Took off water distribution system, bottom water rotor, pump plate (required use of "star" screwdrivers, two different sizes), foreign object plate, and chopper assembly cover. Getting the chopper assembly cover off was hard; had to pry it with sharp l-shaped poker; it was adhered with calcium deposits. Finally got it off, found rest of chopper assembly (screen with hole in the middle where chopper had been), ordered chopper from PartSelect, took 3 days, installation was easy, the reverse of removing it. (It is not necessary to remove motor to replace chopper assembly.) However, it is still leaking from the bottom, and I'm at a loss as to how to fix that.

Very simple just remove the rakes and then unscrew the covers and pop out the old chopper assembly and replace with the new and then just put all cover back and it works great.

received new basket without a basket handle; had to remove handle from old basket & attach it to new basket; took 2 separate tries to remove old handle & each try took about an hour; used screwdriver & pliers but had to be careful not to break handle; eventually used dimes to pry open & hold the attached sections of the handle open in order to free the handle from the old basket; we sure hope the new basket lasts a lot longer than the 2 years that the old basket lasted before it broke.

removed the upper and lower baskets, removed the lower wash arm by rotating the center bearing assembly (its the flat piece in the very center of the lower wash arm) by the way it has a reverse thread...not righty tighty and lefty loosey... it is reverse the normal rotation.. i unlocked the upper arm assembly from it's clip on to mount as well as the clip on to mount on the back wall, looking at the very center pump cover strainer, you will see that the assembly that goes from the pump area to the very top of the machine needs to be rotated clock wise where it locks into the pump strainer assembly. now remove the four star type screws from the face of the strainer, now you can lift out the entire bottom of the machine you will see the half round cover in the bottom of the well, remove one smaller size star screw. simply remove the chopper assembly and install the new assembly as indicated in the instructions provided, be sure to use the trick with the open end wrench as per instruction sheet, makes it easy. now follow the bread crumbs you left on the yellow brick road to reassemble.

After disassembling the entire motor assembly, I discovered the chopper assembly was broken. This could have been accessed from the top. in any event, I found the problem and fixed it with a new part. After re-assembling the unit there was a small leak coming form the edge of the motor assembly this was resolved by removing the gasket and smoothing out the contact surfaces that were damaged by the removal of the motor assembly.

Snap new track stop into place. Took a few minutes to figure out top/bottom and inside/outside, but no issues

After several weeks of decreasingly clean dishes on the top rack of our dishwasher, I did some digging & found that my chopper assembly was broken (the washer had come off & the parts were loose). I ordered a new chopper assembly here. Once I received it, the entire repair took less than 30 minutes. I removed the old chopper assembly, used a shop vac to remove the excess water & food particles, then reinstalled the new chopper assembly using the instructional video provided. The dishwasher is back up & running like brand new. The top rack is getting cleaned thoroughly once again. PartSelect made the process extremely easy & affordable!

It is a small plastic piece which serves as a stop on the right side of the upper rack. It is the correct part because it is identical to the left one of the same type. I tried clamping down with a pair of pliers but I am afraid of breaking it. With shipping this two inch piece of plastic cost $20, so I do not want to crack it. I am at a loss as to how to sit in in place.