JDB3600AWS2 Jenn-Air Dishwasher - Instructions
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- Customer:
- Kathy from Memphis, TN
- Parts Used:
- 4318273
- Difficulty Level:
- Very Easy
- Total Repair Time:
- 15 - 30 mins
Dishwasher wouldn't run
Turned off electricity. Removed the interior door cover. Removed door switch. Replaced switches & reversed process. By the way - I am a woman & diagnosised, ordered part & fixed it myself - I have no experience in this field. THANKS for all your information on your site.
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- Customer:
- Paul from FORT MYERS, FL
- Parts Used:
- WPW10348269
- Difficulty Level:
- Very Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers, Wrench (Adjustable)
Dishwasher would not drain properly due to broken impeller in the pump. Could hear and feel vibration thru pump body.
Followed the easy how-to video from PS. It was as easy as changing a light bulb.
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- Customer:
- Lois from HUDSON, NC
- Parts Used:
- WPW10348269
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
pump not working
Looked on you-tube and it was so easy. Pump on bottom right. unplug pump and do a halfway turn. Plug the new one up and place the pump on, and turn halfway and its on. START your dishwasher
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Hinge bent went spring cable broke
My wife hired a local repairman when the right side spring cable broke (I was out of town). He took two hours to fix it (and two appointments). The door would then pop open when running. He came back and replaced the latch. Problems persisted. I then ordered new hinges and replaced both in half hour or so. Would recommend doing all of these repairs yourself. None of these repairs are that hard and definitely not worth paying hundreds to do it. Trickiest part is pulling the dishwasher out from the counter without impacting the electrical or water connections. Disconnecting the power is important on all repairs. When you take the screws out of the door to get to the hinges, make sure you have a helper just to hold the door up while removing the last few screws. The left side hinge was really bent (when the right side spring cable broke) - caused the door to be out of square and thus would not effectively close. This was obvious after a 5 minute search on this this and other repair sites. Process that I used: 1. remove screws from both sides holding dishwasher into counter (may have screws into countertop as well). 2. turn off power, 3. pull out dishwasher far enough to see hinges and springs (careful of connections), 4. remove front door screws, 5. take off front panel, 6. remove spring cables (pull cable taut and remove "hook" from hinge)., 7. unscrew two screws holding hinge to door, 8. bend metal fingers around hinge pin to be able to remove hinge., 9. attach hinge in opposite path. 10. repeat on other side (if necessary), 11. reconnect things in opposite order...test door prior to reattaching door panel. Make sure you level the unit with the adjustable feet. Make sure screws in sides of cabinet aren't too tight as it can take the unit out of square pretty easily...
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- Customer:
- Briant from Byron, MN
- Parts Used:
- 4317824
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers, Wrench (Adjustable)
There was no problem
I simply had to hook up the power cord to the dishwasher so i could plug it into the outlet rather than direct wire the appliance. Everything went very smoothly. Everything needed for installation other than tools was provided. Easy to follow instructions if you know a little about electrical wiring.
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- Customer:
- Charles from ELGIN, IL
- Parts Used:
- W10864081
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Leaking door seal
Pulled dishwasher out from under the counter, removed faulty seal, installed new seal. Easy to understand directions are on web site.
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- Customer:
- Scott from Miami, FL
- Parts Used:
- 8194001
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Factory crimped end of link cord pulled out of plastic fastner that hooks on door.
Removed 2 screws that fasten dishwasher to underside of countertop. Pulled dishwasher out from under the countertop for access to sides. Hooked link on door, threaded cord around 2 wheels, hooked spring to back of dishwasher, stretched spring and hooked to eye on end of link cord. I found it very difficult to hook spring to link then try and stretch spring to hole at back of dishwasher. Easier to pull spring and link towards each other and connect. Note: This link was actually different from the original. The plastic end that connects to the door actually hits the first wheel when door is closed but it doesn't seem to prevent the door from locking properly (old design was better). However, I shaved this plastic end to provide better clearance.
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- Customer:
- Gerald from CASTLE ROCK, CO
- Parts Used:
- WPW10404412
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Lock latch would not function properly
Removed front instrument cover. Removed latch assembly. Tried to fix it . No luck. Ordered new latch assembly. Came in from partsselect in 3 days. Installed new latch. Replaced cover.
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- Customer:
- Mark from Seattle, WA
- Parts Used:
- 8194001
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Screw drivers, Wrench (Adjustable)
Dishwasher door falls when opened
First, I bought the door balance link to replace the broken links that connect to the springs.
Because I didn't have enough slack to simply pull out the dishwasher far enough to reach the springs, I had to disconnect the water line and electrical wiring.
The only reason my repair took as long as it did was because there was so little room underneath the dishwasher for disconnecting the water line. I had to buy a shorter adjustable wrench. Also, I had leaks after reconnecting the water line. I had to tighten the compression nut as far as it would go. The nut wrapped around a white substance that had been applied to the threads (I believe this is called pipe tape), which did the trick for sealing the leak.
The repair was a complete success! The parts arrived fast and the information from other customers on the the PartsSelect website was invaluable.
Because I didn't have enough slack to simply pull out the dishwasher far enough to reach the springs, I had to disconnect the water line and electrical wiring.
The only reason my repair took as long as it did was because there was so little room underneath the dishwasher for disconnecting the water line. I had to buy a shorter adjustable wrench. Also, I had leaks after reconnecting the water line. I had to tighten the compression nut as far as it would go. The nut wrapped around a white substance that had been applied to the threads (I believe this is called pipe tape), which did the trick for sealing the leak.
The repair was a complete success! The parts arrived fast and the information from other customers on the the PartsSelect website was invaluable.
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- Customer:
- Thomas from SEATTLE, WA
- Parts Used:
- WP661566
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Heating element not heating for both wash and dry.
Put in both a new element and thermostat. Did not fix problem. Using an ohm meter I did not measure any voltage to the thermostat. Suspect it’s a problem in the control unit, and decided to replace dishwasher.
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- Customer:
- Lester from Aguanga, CA
- Parts Used:
- 8193983
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Top spinner kept coming off due to worn bushing
I Removed the upper wash rack by removing locks on each front slide of rack. I laid a towel in the bottom of the washer to keep anything dropped, retrievable. I then removed the top screw closest to the spinner location. I then carefully pulled down on the mounting, which exposed the bad bushing lock. I removed the old bushing lock and replaced with new one. I then replaced the spinner with a push with one hand while holding the bushing in place with the other hand. You will feel a snap as all goes into place. Make sure new spinner spins freely. Now reinstall removed screw. Do not over tighten. Now reinstall lower rack, carefully aligning water feed in rear of washer, and making sure all rollers are back in sliding rack. Reinstall locking tabs onto sliding rack. Now slide out rack, it should not come off slider. Important: now remove the towel in the bottom of the washer. If left in place, you will have a fire during the drying cycle. Close the door and test your washer through a cycle. I felt confident and did a load of dishes. If all went well, spinner should be in place, not in the bottom of the washer.
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- Customer:
- Gene from SKYKOMISH, WA
- Parts Used:
- WPW10348269
- Difficulty Level:
- Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Screw drivers
dishwasher would not drain
Follow the u tube instruction. Replacing the pump was very simple and easy. The hard part was getting the dishwasher out of the cabinet and back in again.
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- Customer:
- Patrick from HIGHLAND MLS, NY
- Parts Used:
- WPW10348269
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Dishwasher had a pool of water in it after using it.
Soak up the water in the dishwasher with an old towel. Removed the cover under the dishwasher. Found the pump and twisted it off anti clockwise. Replaced with the new pump. Run a quick cycle, to make sure it pumped out all the water. My wife has used it several times since without any issues.
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- Customer:
- Chris from Kenosha, WI
- Parts Used:
- W10258275
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Dishwasher had no power to the panel.
Followed included instructions... worked like a charm!
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- Customer:
- Linda from GRANT, AL
- Parts Used:
- W10712394
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Guide wheels broke off
Pulled upper tray out. Removed old adjusters and replaced with new. The pictures in the installation instructions were bad (blurry and hard to distinguish). Had problems with the first side button. Put it in before installing the wheel base on the second side. Went much easier that way. You did need a star tip for the screws.
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