JDB8000AWS2 Jenn-Air Dishwasher - Instructions

lower wash arm cracked by spinning into items hanging out of bottom of basket. part twists and snaps right in. glue did not fix.

After replacing the door seal and the dishwasher still leaked a lot of water out the bottom of the door, I read posts by a couple of other DIY who said the lower spray arm can split at the seam and cause this. One post noted it is very difficult to determine if this is the problem, that you may have to take the blade of a screwdriver and try to pry the seam apart gently to see if a gap does appear with very little force being applied. If so, then just imagine what happens when that very hot water makes that plastic more flexible and then the seam opens and forces waves of water against the lower door. I could see a small seam split using that strategy and when I replaced the spray arm, my leak stopped. I don't regret replacing the door seal as it had a couple of small tears and hard water deposits all over it, so it was time to do that even though it was not the culprit for the extensive leak. The arm is SO EASY to replace, just twist the plastic nut under it and it pops right off. Put the new one on and twist the nut the other way and it secures it.

1) Pull out dishwasher from under counter. 2) Disconnect spring located at the bottom on each side of dishwasher. 3) Using socket remove pulley wheels from each side at bottom. 4) Install new pulleys on each side. 5) Wind pulley cord around both wheels and attach to one end of the spring on each side. 6) Using pliers extend other spring end to lower frame of dishwasher on each side. 7) Open and close dishwasher door to test. 8) Replacement complete

Watch video and followed instructions. Very easy!

Watched a video and read through written directions.
Did not need to pull out the dishwasher from the cabinet.

PartSelect intentionally shipped obsolete part that could not possibly fit a dishwasher. The part looked to be a rectangle door seal for a freezer/ref. You make it impossible to return the part. I find it interesting that you sent the correct install video and wrong part.
Suggestion: After you print a shipping label take a picture of the part and shipping label before it is boxed. The customer should not have to send you a picture of the wrong part and the serial number of the appliance for a refund. You did not need the serial number to ship it.

I will never use your company again William Dewberry

Our new drain pump arrived with 2 clips broken. So we switched the housing with the old pump and installed
Used youTube video for step by step instructions

Originally I ordered the rack stop clips but realized I needed the whole upper rack repair kit. It entailed pulling off parts and popping new parts on. Very easy and simple.

Pulled up old spray arm and snapped new on in place. Took less than a minute and no tools. Dishwasher is like new again.

Attached new link, then stretched the spring with pliers and routed link over the pulley. Replaced both links.

Recently bought a whirlpool dishwasher, the dishwasher was converted to a portable dishwasher and they did not use the cord application power cord so they machine was blowing our breaker, instructions were very simple and installation was easy!

Very easy. I removed the two screws on the base plate, then the two screws that attach the washer to the cabinet, and pulled the washer out of its slot. I installed the broken side and closely checked the other side and felt it didn't need repairing. I put it back together and the door works very well.

Thanks,
Ted K.

It was very easy.

Turned the dishwasher in its side. Used the video step by step. This is why we purchased from this site

I could not effect a repair because the parts did not arrive on the promised date and after several calls I still do not know when they will arrive or even if they have been shipped.