JDB8000AWS1 Jenn-Air Dishwasher - Instructions

I took the top dishwasher rack off, then took off the old clip I had taped on. I hadn’t watched the video so I put the new one on by looking at the other side rail and inserted the new part matching the other rail, clicked the new clip on and I was done. it was quite easy for an eighty-one year old woman!! It did take me awhile to figure it out.

Turned off water supply to the unit. Removed plastic cover at bottom front. I only had to disconnect the copper water line to slide the unit about 1/3 of the way out. I then was able to reach the wires, disconnect them and use a stubby box/open end wrench (5/8? don't remember for sure) to remove the plastic nuts. I then opened the door, removed the bottom basket and slipped the element right out. Installation of new part was reverse.

After replacing garbage disposal. I referred to you video you sent me when i received the new replacement hose. That made it look very easy to install. Thank you for all your help and support.

Our new drain pump arrived with 2 clips broken. So we switched the housing with the old pump and installed
Used youTube video for step by step instructions

Remove any pieces of the rear stop by prying it off the end with small flat blade screwdriver. Make sure rack is fully on the roller tracks and then carefully push the new plastic end piece onto the rack. Be sure to orient it correctly by checking the end piece of the other rack.
I ordered two and replace them both at the same time.

Turned the dishwasher in its side. Used the video step by step. This is why we purchased from this site

Disconnected the water hose entering and one electrical plug alone with one screw that holds the valve to the machine. Replaced the old with the new and it worked.

Pulled dishwasher out of compartment, removed all parts underneath. removed inner parts, removed pump assembly. Installed new pump assembly and grommet. Reassembled in reverse order, test ran and unit was operating normal and no leaks.

PartSelect intentionally shipped obsolete part that could not possibly fit a dishwasher. The part looked to be a rectangle door seal for a freezer/ref. You make it impossible to return the part. I find it interesting that you sent the correct install video and wrong part.
Suggestion: After you print a shipping label take a picture of the part and shipping label before it is boxed. The customer should not have to send you a picture of the wrong part and the serial number of the appliance for a refund. You did not need the serial number to ship it.

I will never use your company again William Dewberry

1) Pull out dishwasher from under counter. 2) Disconnect spring located at the bottom on each side of dishwasher. 3) Using socket remove pulley wheels from each side at bottom. 4) Install new pulleys on each side. 5) Wind pulley cord around both wheels and attach to one end of the spring on each side. 6) Using pliers extend other spring end to lower frame of dishwasher on each side. 7) Open and close dishwasher door to test. 8) Replacement complete

I could not effect a repair because the parts did not arrive on the promised date and after several calls I still do not know when they will arrive or even if they have been shipped.

Originally I ordered the rack stop clips but realized I needed the whole upper rack repair kit. It entailed pulling off parts and popping new parts on. Very easy and simple.

Watched a video and read through written directions.
Did not need to pull out the dishwasher from the cabinet.

Replaced the wheels.

Very easy. I removed the two screws on the base plate, then the two screws that attach the washer to the cabinet, and pulled the washer out of its slot. I installed the broken side and closely checked the other side and felt it didn't need repairing. I put it back together and the door works very well.

Thanks,
Ted K.