JDB9800CWS2 Jenn-Air Dishwasher - Instructions

Replaced the strainer. This keeps the two sprayers clean/clear so they do not clog up. Dishes are cleaner now. Note : if your sprayers are clogged it is a long process to clear out the sprayers. Dishes will not be clean until your sprayers are all cleared.

pulled the dishwasher out (took the most time-1 hour) and 30 min. to install new door balance kit and springs. Replace both sides while the unit was out.

pushed the new retainers in the holes and we are set to go

In looking at the parts catalog the part I needed didn’t state left or right side piece. I understood that the same part was used on both sides. Knowing the other side may fail also I ordered (2) pieces. Once they arrived I took apart the surrounding element using a screw driver to pop the enclosure apart carefully. I noted where each clip went and re-assembled the enclosure.

Laid on my side amd reach under unit

Replaced upper rack adjuster on both sides as these adjusters seem brittle due to heated drying over years. Followed YouTube video for repair. Very easy to fix.

Replaced the detergent dispenser on the door. Followed YouTube video with slight modification given moderate difference in model on video and my model. Relatively easy repair that takes a little bit of time.

unplug, disconnect water, remove all screws holding the machine in the cabinet. slide out the machine to access the 4 bolts hold the rail. Have a prop to hold basket in place as you remove old rail> Plastic clips front and back, hold the basket to the rail. Be careful not to break, not include with the replacement rail. If you are not handy with tools and no insight...hire it done

Initial inspection of the issue and research suggested the door latch was malfunctioning / broken. I bought the part and expressed it home. The installation involved removing the door screws on the inside of the door, separating the front and back panels, unplugging the door latch, removing it from its niche and popping in the new one. Reverse the take apart and it was done. Very simple swap. Hardest part was juggling the two halves of the door and preventing the door for trying to close in the process as the bulk of the weight is in the outside half of the door.

The new part did not fix the issue. The door strike was the next part that could be broken / malfunctioning. I ordered that part as well and replaced it. In the process of replacing it I found that the original door strike had been installed upside down. I am guessing it was installed at just the right pitch, or maybe even bent at the manufacturing facility, so that it latched. No idea how it managed two years like that. I installed the new one correctly and the door latches perfectly. Both parts I removed from the unit I will retain if my new parts should fail in the future.

Unplug dishwasher. Remove lower front accessible panel. Disconnect wires to the drain pump. Rotate pump to unlock and remove. Apply plumbers grease to rubber seal and install new pump. Connect wires. Plug in dishwasher and run rinse cycle to check for no water leak. If all okay replace access panel. Done.

Had to remove 2 screws fastening dishwasher to counter. Also removed bottom faceplate to expose the legs and to be able to lower them. Other sites recommended disconnecting the drain and water line but I did not have to do that, I had enough slack in the lines. I got the dishwasher about halfway out of the cabinet and then was able to remove the 4 screws holding the right track. Put the new track in and was good to go. Problem was that the left track broke and fell off a few days later. Still was an easy fix and thanks to PartSelect it was not very expensive.

First remove the front kick panel by removing 2 philips screws. Turn off the water supply, and then disconnect the supply line if not of the flexible kind. Mine was copper. Remove 2 screws holding dishwasher to counter top and pull machine out. Open door and attach replacement link by hooking the plastic end to the hinge hook on the door side and then place the string portion round the plastic pulleys and then attach the other end of the link to the end of the spring attached to the rear of the machine along the bottom side. Push dishwasher back into position, reattach supply line and re-install both screws attaching the machine to the counter top. Turn on the water supply and check for leaks. Place the kick plate into postion and secure using the 2 philips screws that were removed.

Turned off water supply to the unit. Removed plastic cover at bottom front. I only had to disconnect the copper water line to slide the unit about 1/3 of the way out. I then was able to reach the wires, disconnect them and use a stubby box/open end wrench (5/8? don't remember for sure) to remove the plastic nuts. I then opened the door, removed the bottom basket and slipped the element right out. Installation of new part was reverse.

Upper tray removed and each rack adjuster removed and replaced one after the other. Only tool was screwdriver. Only knowledge was from the online videos. Only took 30 minutes or so. The repair could have been done more quickly if I wasn't fearful that the smaller plastic parts would break when pulled or pried away from the rack adjuster. The only mistake was not making sure the adjuster tabs were fully engaged in back and clicked in the front attachment.

After replacing garbage disposal. I referred to you video you sent me when i received the new replacement hose. That made it look very easy to install. Thank you for all your help and support.

Took the kick plate off without removing the the machine.
Reached in and turned the existing pump to loosen it. Then disconnected the wire.
Reversed the process to install the new pump.