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DW760W-CAN Jenn-Air Dishwasher - Instructions

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All Instructions for the DW760W-CAN
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Customer:
David from Glen Rock, NJ
Parts Used:
WP6-903123, 12001867
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Nutdriver, Pliers, Screw drivers
detergent cup wouldn't open
Removed Torx (T20) screws around perimiter of inside cover. Lifted cover and inverted it, then disconnected the two terminals from the wax motor. Wire and motor terminals had green corrosion and entire motor/latch assembly was caked with accumulated detergent. After ensuring circuit was not hot, cleaned wire terminals by soaking ends (one a a time) in white vinegar, then water, then a spritz of WD-40. Removed old assmebly and reservoir, then thoroughly cleaned inside cover and vacuumed inside of dishwasher door. Took digital pics at each step of disassembly as a reference when reassembling.

Instructions provided with conversion kit are useless. Attached parts, motor, and gasket to new assembly first, using old assembly as a guide. then attached to cover before replacing reservoir. Inserted plunger into reservoir and twisted to secure. Installed o-ring and mounted reservoir; slot on reservoir mates with tab on assembly, and white lever arm actuates plunger. Reattached wires to motor and replaced inside cover. Ran a wash cycle and confirmed cup lid opened.

Note that my model only had one wax motor, so new assembly was identical to old and the Y-cable was not needed. As another commenter pointed out, latch assembly will not appear to work correctly manipulated by hand until you remember that cup lid holds latch at midpoint of travel at start of wash.
8 of 12 people found this instruction helpful.
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Customer:
Ron from Sandusky, MI
Parts Used:
WP6-904027, Y913174, 912529
Difficulty Level:
A Bit Difficult
Total Repair Time:
More than 2 hours
Tools:
Nutdriver, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
Deteriorated (and leaking) Impeller seal.
Dealer phone quote = $250. DIY repair = $55.
Turn-off DW electrical circuit breaker and shut-off hot water supply. Remove lower Front Access Panel and Toe Panel. Disconnect hot water supply, corrugated drain hose, electrical connection, and uncounter mounting brackets. Slide-out DW (being careful not to scratch flooring) and gently tip DW onto its back side. Rotate Ring-Lock at underside of Tub and (from inside the Tub) carefully lift out Motor-and-Pump assembly. At the Motor-and-Pump assembly, unscrew Center Spray Nozzle and remove Lower Spray Arm and lv Filter. At the end of the Impeller, remove Chopper Screw, Chopper, Chopper Plate (rotate 1/4 turn) and Chopper Wear Ring. Remove Motor Mount Screws and Motor Shield. Loosen Impeller {NOTE: left-hand thread} from motor shaft by the holding Motor Fan stationary and unscrewing Impeller. Pull apart the Motor and Impeller; discard old Impeller. Gently and thoroughly clean the internal surface of Housing Assembly seal with a toothbrush and soapy water. Carefully reassemble in the reverse order using the new Impeller. (Prophylactically, I also replaced the Motor "O" Ring and Pump Gasket.) DW works perfectly; no leaks!
6 of 6 people found this instruction helpful.
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Customer:
JOHN from PALM BAY, FL
Parts Used:
WP902899
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
Neither the Soap or Wax dispensors worked for years and there was water leaking from the front of the machine.
Actual i missed diagnosed the leak and ordered a very expensive door gasket. The leak was coming from shrinage of the wax resevoire o rig and the tab seal for the soap dispensor. I missed the trees the forest got in the way. The leak was dripping alond the front panel well away from the main door seal.

I cleans a the plastic surfaces and noticed a lip around the opening for the reservoire and used 150 sandpaper to remove it. Replaced the O ring, tab seal and bothe selonoids and cleaned everything. Put it back together. Works find lasts along time
6 of 6 people found this instruction helpful.
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Customer:
Daniel from Flushing, MI
Parts Used:
12001867
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver
soap dispenser wouldn't open
Remove inner door by removing 7 torx screws. flip inner door up, propping it between the open door and the countertop.

Leave the drying solution reservour in place, remove two screws holding wax motor retainer. remove motor. (You might want to dissassemble door latch mechanism and replace latch seal, which is probably why wax motor failed to begin with. it simply slides over the latch FROM THE INSIDE.) Then reassemble.

I also cleaned up the main inner door seal. after that, the dishwasher leaked pretty good everytime the sprayer arm revolved. It took awhile to figure out I had rubbed off some rubber, although not much, BUT ENOUGH to make it leak.

SIMPLE FIX: Simply pull out seal, TURN IT OVER, so the back is now the front, AND RE-INSERT. No more leak. Saved 42 dollars.

Also: if your washer has two wax motors, (and you don't use drying agent) just swap the drying agent wax motor with defective soap dispenser motor. No cost repair.
6 of 6 people found this instruction helpful.
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Customer:
michael from fort worth, TX
Parts Used:
WPY912900
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Pulled drawer out and broke support unretracted support arm.
The repair was EASY! Took bottom drawer out. Used tool to remove 3 screws that held belly screen and washer arms together. Used needlenose plyers to unscrew long pointed center screw (plastic!) then reassmenbled! Hey BATTA BING BATTA BOOM!
6 of 6 people found this instruction helpful.
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Customer:
D from Villas, NJ
Parts Used:
WP6-918873
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
original basket fell apart
threw out the broken and put in a fantastically improved new one. very easy (would have done it sooner if I'd known it was that simple to find it online and order it) thanks
5 of 5 people found this instruction helpful.
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Customer:
Kenny from Perry, UT
Parts Used:
Y913200
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers
accidently broke the drain valve lever lifter while fishing around looking for a filter to replace
Once I pulled the old broken drain valve lever lifter off the shaft, the shaft rotated counter clockwise. I then had to turn shaft back clockwise so there was enough room to slip the new part on. Needle nose pliers worked great to hold it in place while regular pliers in the other hand was used to turn the shaft.
7 of 11 people found this instruction helpful.
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Customer:
CHARLES G from OKEMOS, MI
Parts Used:
WP99002003, W10131752
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers
Reservoir was leaking past the 0-ring and out the front of the door
After removing the parts so I could get at the o-ring, I replaced the o-ring and restarted the dishwasher. Water was still getting past. Maybe has something to do with the difficulty of tightening around the short shoulder near the o-ring. To overcome the problem I applied a thin layer of Marine Goop under and over the o-ruing and reassembled the parts. Now no leaks.
6 of 8 people found this instruction helpful.
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Customer:
Coralie from Centennial, CO
Parts Used:
WPY912679, WP6-912678, Y912547
Difficulty Level:
A Bit Difficult
Total Repair Time:
15 - 30 mins
The pins on the soap dispenser somehow became disengaged and lost in a wash cycle.
It was difficult to use the guide provided online to determine what position to place the spring in. Finally I realized that the spring had to be placed with the tip that sticks out against the wall of the dishwasher to make the spring action work. The long and short pins were not a problem. How to place the spring was the main problem, but I finally figured it out. I did not need any special tools to accomplish this. I just used a kitchen knife to push the short pin into place.
6 of 9 people found this instruction helpful.
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Customer:
EVERETT from CALLAWAY, VA
Parts Used:
WPY912930, WPY912912, Y912904, WPY912900, WPY912899
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
Spray nozzles broken
This is the second time I've purchased parts from PartSelect.com. Actually called Lowe's parts hotline and got disconnected three times. Went online with PartSelect.com and purchased the items within 5 minutes. Parts arrived within 2 days. Will definitely be purchasing parts from PartSelect.com again when needed!!!
6 of 9 people found this instruction helpful.
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Customer:
Valerie from Des Plaines, IL
Parts Used:
WP902899
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
Soap Dispenser Door Would Not Open
First, I searched the repair help on this site to see what others did to repair their diswashers, and it looked easy, so I just followed the same instructions. First, I used a hex star key wrench to remove the screws that hold in the interior door cover. I disconnected the leads to the defective wax motor, reconnected the leads to the new motor and screwed the door back together. It took 15-20 minutes and was a piece of cake! My first appliance repair, and as a single woman and first-time homeowner, I was really impressed with this site! It gave me confidence to tackle more home repairs instead of calling for service and getting raked over the coals.
4 of 4 people found this instruction helpful.
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Customer:
LuKaye from Salt Lake City, UT
Parts Used:
WPY912930, WPY912900
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Water wouldn't reach top rack to clean dishes
I hand screwed the pieces together and screwed them by hand into the proper location in the dish washer. I turned on the dishwasher and it worked !!!!

My dishwasher hasn't been working for 6 years because of this broken part and I couldn't afford the house call of a tech. When I found your site I realized I could do it myself !

ALL HAIL PARTSELECT.COM!!!!!!!!

Thanks to your diagrams and easy to order parts I am a happy homemaker !!!!!
5 of 7 people found this instruction helpful.
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Customer:
Stephen from Hamden, CT
Parts Used:
WPY912930
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers
The lower wash spray arm no longer rotated.
I used the parts blowup diagram on PartSelect.com and dissasembled the bottom wash assembly. Carefully examining how the washer arm rotated, I determined that the spray arm support nut had broken. The extended top of it has broken off. This nut, when tightened, allows the spray arm to rotate freely. In trying to diagnose the problem, I had even removed the motor assembly at the very bottom. When I reassembled it, I apparently did not seat the gasket well and did not tighten the bolts well, so when I tested the washer, water leaked out the bottom. So, I had to dissasemble it all again and properly torque the bolts. So, I really created another problem during the diagnosis.
4 of 4 people found this instruction helpful.
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Customer:
Doug from Cornish, ME
Parts Used:
WP99001359
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers, Wrench (Adjustable)
water not flowing into dishwasher
turn off breaker
turn off water supply line
note wire color locations on notepad
disconnect 2 spade lugs (pliers)
disconnect inlet line (adj. wrench)
disconnect outlet line (pliers on hose clamp)
remove old valve assembly (4 screws w/nutdriver)
remove ground jumper from old valve
remove inlet pipe ell from old unit (vise & pliers)
clean open end of pipe ell (file)
apply teflon dope tape to pipe threads
install pipe ell on new valve
reorient solenoid 90degrees cw to match Maytag installation
reinstall ground jumper
install new valve assembly in dishwasher
reconnect hose and hose clamp
reconnect inlet line
reconnect spade lugs
turn on supply line, check for leaks
turn on breaker
start washer at appropriate cycle to test water flow
done!
5 of 7 people found this instruction helpful.
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Customer:
Robert from Brookdale, CA
Parts Used:
WP99001359
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Wrench set
No Water caused soap to not dispense & no clean dishes.
I took off the front bottom panel for an easy access. The valve is located on the left. Shut off water to the dishwasher. Remove the bracket that holds the valve. Remove hoses and 2 wires on the valve switch. Install new valve by revesing the steps above.
4 of 4 people found this instruction helpful.
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All Instructions for the DW760W-CAN
46 - 60 of 492