HDA2120Z00BB Hotpoint Dishwasher - Instructions
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- Customer:
- Joe from Belle Haven, VA
- Parts Used:
- WD28X31818
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
Broken wheel and cage mount
Once realized needed to open the wheel rail a little to remove wheel stop, it wasn't too difficult. Took about 20 minutes. Part came in a couple of days and was the correct part. Was disappointed that a similiar part, looked the same on the web site costing about $54.00 plus shipping, ended up costing about $100.00. Contacted customer service, said I needed to contact the factory. Seems like they should have researched the problem, Andy Duer
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- Customer:
- Sheila from DEERFIELD, IL
- Parts Used:
- WD35X21038
- Difficulty Level:
- Very Easy
- Total Repair Time:
- 15 - 30 mins
One axle cracked and broke off; another wheel was had fallen off and was distorted when it hit the heating element.
Removed all 8 wheels and inserted the new one after inserting the axles into each wheel. Replacement wheels had a much better connection to the bottom rack and do not anticipate any problems in the future.
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- Customer:
- Edward from GRAND BLANC, MI
- Parts Used:
- WD35X21038
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers
NONE
UNPACKED WHEELS AND CLIP. USING NEEDLE NOSE PLIERS SQUEEZED WHEEL TIP TO INSERT IN WHEEL. REMOVED OLD WHEELS AND RETAINER BY HAND. INSTALLED NEW WHEELS INSTALLED AND NEW RETAINERS
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- Customer:
- helmut from EAST KINGSTON, NH
- Parts Used:
- WD35X21038
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Lower wheels kept falling off
Installed new lower rack wheel kit
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- Customer:
- melissa from ferrum, VA
- Parts Used:
- WD28X31818
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Rack rusting
Took end caps off roller guides. Slid old out...slid new in...poped end caps back on...done. Too EASY!
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- Customer:
- Phillip from Canton, GA
- Parts Used:
- WD26X10013
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers, Socket set, Wrench set
The pump shaft leaked
I used the pump/motor replacement kit. It was a very easy repair and the parts were a direct replacement with no modification necessary. I saved over $300.
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- Customer:
- David from King Of Prussia, PA
- Parts Used:
- WD21X10060
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Screw drivers
The drain solenoid burned up
Order the part through you guys and also ask to see if there could be something else wrong. I got an e-mail back the first buisiness day and you sent me the part that day also. I installed the coil and it's be running good ever since. Thanks for your speedy service and technical support.
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- Customer:
- Christopher M from Thousand Palms, CA
- Parts Used:
- WD26X10013
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
Pump motor had failed
I removed the two screw at the top holding the dishwasher to the counter top; pulled on the unit - but found it stuck on something.
Of course the hot water feed and the drain hose were still connected and would not let the unit move out any further as there was no slack.
If I had thought about it - I would have disconnected these from under the adjacent sink. But I ended up lying on the floor trying to disconnect them from underneath the unit. It was a bit difficult as there was very little room to move the wrench and the screwdriver.
Once done, the unit came out very easily.
When tipped over I disconnected the old motor and replaced with the new. It was a very different design but fitted in very easily. The hanger took a bit of working out as the diagrams are not very clear.
The wires and clips went together easily. Once I had cleaned everything around the motor and the gunge that cames from years or washing dishes, it went back the way it came out. Albeit with the same difficulty with feed and drain hose.
We ran the unit with no dishes for a couple of times to clear our the muck left in the pipes when the system was down.
Now we have a fully functioning dishwasher again. Cost $250 for the pump and motor as opposed to the $800+ unit my wife was looking at!
Of course the hot water feed and the drain hose were still connected and would not let the unit move out any further as there was no slack.
If I had thought about it - I would have disconnected these from under the adjacent sink. But I ended up lying on the floor trying to disconnect them from underneath the unit. It was a bit difficult as there was very little room to move the wrench and the screwdriver.
Once done, the unit came out very easily.
When tipped over I disconnected the old motor and replaced with the new. It was a very different design but fitted in very easily. The hanger took a bit of working out as the diagrams are not very clear.
The wires and clips went together easily. Once I had cleaned everything around the motor and the gunge that cames from years or washing dishes, it went back the way it came out. Albeit with the same difficulty with feed and drain hose.
We ran the unit with no dishes for a couple of times to clear our the muck left in the pipes when the system was down.
Now we have a fully functioning dishwasher again. Cost $250 for the pump and motor as opposed to the $800+ unit my wife was looking at!
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- Customer:
- Drew from Charlotte, NC
- Parts Used:
- WD21X10060
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Pliers, Screw drivers
Water wasn't draining in the bottom of the dishwasher
First of all this site is awesome. So helpful in diagnosing and ordering the part. I highly recommend!
So, the solenoid was melted and needed to be replaced. If you're looking from the front of the dishwasher it's on the left side and it has 2 screws and a c ring. I couldn't get the c ring back on, but the piece stays on without it. Works fine now.
So, the solenoid was melted and needed to be replaced. If you're looking from the front of the dishwasher it's on the left side and it has 2 screws and a c ring. I couldn't get the c ring back on, but the piece stays on without it. Works fine now.
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- Customer:
- Ben from florida, MI
- Parts Used:
- WD21X10060
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
dishwasher did'nt drain water . solinoid was melted and stuck
First I removed the two screws that hold the solinoid in place,then I removed the e clip and unpluged the wire and pulled out the plastic lever with the solinoid and springs. To install Solinoid:First I bolted on the bracket ,then I hooked in the spring in the plastic lever and installed lever on shaft then I hooked in the long spring to the bracket small hole in the bottum then I installed the e clip next I pluged in the wire.Then I tried the Washer .Averthing works fine.
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- Customer:
- merritt from venice, FL
- Parts Used:
- WD21X10013
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Screw drivers
Won't drain,Won't fill, float switch good. After installing timer it worked once. decided to replace the whole dishwasher
Remove the back of the front panel. Replace timer held by 2 screws and 2 elec. connectors.
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- Customer:
- kevin from wellington, FL
- Parts Used:
- WD26X10013
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers, Wrench set
Dishwasher would not drain
Ordered motor and pump and replaced. Motor pump kit also comes with a drain solinoid so if that was the problem the kit repaired it. One issue is the size of the hanger to ensure the pump does not just hang on its mount. The directions were not very clear and after some trial and error I got it to work to.
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- Customer:
- Eric from Mayetta, KS
- Parts Used:
- WD21X10060
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Water not draining.
Removed the 4 screws on front inspection plate and had easy access to solenoid switch. Unplugged unit and switched out with repair kit. So easy a caveman could do it...
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- Customer:
- Rick from Rimersburg, PA
- Parts Used:
- WD21X10060
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers, Socket set
The dishwasher would not drain water out.
I removed 2 screws a wire plug connector and replaced the old part. The total repair including putting the cover plate back on only took about 15 minutes. Also I saved approximately $130.00 by doing this repair my self.
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- Customer:
- Steve from Medford, OR
- Parts Used:
- WD28X31818
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers
Old Rack Was Losing Plastic Coating And Was Rusting
I removed the end caps on the two side tracks using pliers. I pulled out the old rack and inserted the new one. I replaced the end caps and I was done. It was that simple.
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