HDA3600R20CC Hotpoint Dishwasher - Instructions

I followed the video instructions on removing the rack slide end cap to prevent breaking it and it was very easy to remove and replace the broken one. I attached the new rack rollers and voila we were back in business. I was about to order a new dishwasher the night before for $5oo! Thankfully the stores website wasn't working so I couldn't. I decided to look online to find out if it was easy just to replace the parts. Looks like I saved close to $500 just replacing those parts! AWESOME!!!!!Thank you for a user friendly website. It made all the difference")

removed the end caps and took the rack out of the dish washer.

found right front rack roller bad and replaced.

slide rack back into dishwasher and replace end caps.

Removed the white end of the top track. Pulled off the remnants of the rack roller. Slide the rack roller wheel into the track and popped the other end on the top rack (looked at the other rack rollers to see how it fit.) After that, I put the end back on the track.... Note what is the top and what is the bottom of the track end. Realizing that there is a wider area on the track to slide part of the white track end through to get it on without much effort.

First I needed to remove the end caps on the sliding metal rails which hold the rack rollers. This was the most challenging part of the repair and the largest amount of time was devoted to getting them out without breaking them. Once these were off, I slid the rack out, removed all of the rollers and replaced them with the new ones. I guided the rollers back into the metal rails and then began trying to get the end caps back on. Again - dealing with these was the most challenging, but with patient work, they snapped back in. It was helpful to have a screwdriver to 'persuade' the end caps on and off.

Very easy, just twist the back 1/2 of the white tab that is in the end of the roller bar and pull out the front. Be sure to put back in the opposite when finished

Removed the plastic end cap on each roller guide , snapped off the existing four rollers and removed. Inserted the new rollers into the guide, secured them into their places and replaced the end caps.

Fiddled with the rollers until figuring out how to remove them. Hardest part was getting the stops off the ends of the roller guides. Replaced rollers, replaced rack, replaced ends of roller guides. Voila

First, end caps were removed from support rails to free the washer rack. This is a little tricky - flexible rear finger of cap is bent back, then rotated inboard to permit end cap to slide out. Ten top wash rack is rolled out of washer. Old roller support assembies are pried loose and then snapped off their clamp locations on the upper wash rack, one at a time. Then the new rollers are snapped on in same way, except no tools are required.
Two of the old rack rollers were clearly worn out from nearly 10 years of normal operation, where plastic shaft is a bearing surface.

The top right rail, facing the dishwasher, has a self lock tab. Using pliers, straighten the lock tab, insert the cap and then restore the lock tab to it's original position.

Removing the end caps on the rack's sliding arms was the hard part. It took some arm-wrestling and prying with a screwdriver to get them off. Replacing the rollers was a snap. Getting the end caps back on again was easier than removing them.

I just had to play around with it to attach the new cap without breaking it.....never did this before but eureka! it worked.

took the front pieces off the front of each bar and placed the new rollers in place. Put the front cover peices back. ....that's it! The only thing i used the screwdriver for was to help remove the pieces, one was more difficult than the other.

Removed stops on top rack. Removed rack, removed all rollers, replaced with the new ones. replace rack in machine replaced stops.

I watched the Part Select video, and it was very helpfull.
But next time I would watch the video before I ordered the parts, and think about other parts that I may break duing the repair.

Took off the end cap- hardest part- took some twisting-be careful not to break it. After that slid out the old part and just popped the new one in. Then it took a little while again to put the end cap back in. No tools needed.