HDA2120Z04BB Hotpoint Dishwasher - Instructions
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- Customer:
- Robert from Hampton, GA
- Parts Used:
- WD14X10009
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Door had no resistance/no balance/would fall open
First, remove the bottom front covers (two parts four screws). Second, remove the two screws at the top that secure the dishwasher to the counter. Third, gently pull away the dishwasher from underneath the counter just far enough to see and be able to remove the door spring(s) - one on each side. Fourth, remove the existing hinge arm link(s) if not already broken off, replace with the new one(s). Note that the door hinge goes on the door (front) side of the spring and the other side fits into a groove on the door arm - the other end of the spring attaches to one of the 3 available holes on the frame at the bottom. It would be a good idea to replace the hinge arm links on both sides even if only one is broken. Make sure that the door has the right tension (each spring can be hooked in 1 of 3 holes to adjust the tension). Then gently push the dishwasher back under the counter. Finally, replace the screws under the counter and replace the covers on the bottom front. All of this should take no more than 15-20 minutes. This was an easy job!
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- Customer:
- ALAIN from STATEN ISLAND, NY
- Parts Used:
- WD26X10013
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver
motor was dead
Unplugged the machine then removed the two connectors to the motor. Loosenned the hose clamps, pulled the hoses took off the balancing bar,removed old motor assembly and put new one in. Reverse all the steps plugged the machine back on and was done in less then twenty minutes.
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- Customer:
- David from Millville, NJ
- Parts Used:
- WD26X10013
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
Dishwasher wouldnt run, just a humming noise
Turned off breaker. Turned off water and disconnected water line to make it easy to pull unit out and turn on it's side. Once that was done it was an easy swap out. Exact same motor/pump assembly. Love this site. Thanks
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- Customer:
- John from Traverse City, MI
- Parts Used:
- WD26X10013
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
Leaking from the pump.
The part that took the longest was taking the washer out from under the counter. The fix was the easy part = 15 to 20 minutes no problems. After putting the washer back and reconecting everything,the first cycle I had some leaking around one of the two big clamps. I had to pull it out again and move the clamps around and tighten them. Much better the 2nd time around, Good to go!! HAPPY WIFE HAPPY LIFE !!!! Good Luck !!
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- Customer:
- Don from Holiday Island, AR
- Parts Used:
- WD26X10013
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers, Screw drivers, Wrench set
motor noise.
Most time spent was removing washer out from beneath the counter. Motor and pump installation was a breeze. Everything I needed was in the kit and easy to follow the instructions provided. Saved a lot of money and washer runs perfect. Thank you.
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- Customer:
- Sandra from Rumney, NH
- Parts Used:
- WD26X10013
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers, Socket set
Leak
Removed the dishwasher from under the counter, found where the leak was coming from, which took the most time. We ordered the new part on line, it came the next day and the installation of the new part took about 30 minutes and the dishwasher is like new now. This procedure saved us a lot of money.
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- Customer:
- Richard from Livermore, CA
- Parts Used:
- WD26X10013
- Difficulty Level:
- Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Screw drivers, Wrench set
Pump valve leaking
I disconnected the water line on the left-front. Disconnected the drain line at the air-break. I removed the AC power-in box on the right front and disconnected the power lines going to the unit. I took out the two screws holding the unit to the cabinet (above the door) and slid the unit out onto a drop cloth (protect the floor; some water spills). Pulled the unit out and turned over. Followed the directions with the motor & pump valve kit, which were very easy to follow. Then reversed the above. Nut drivers are a must for this job.
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- Customer:
- ALFRED from OWENSBORO, KY
- Parts Used:
- WD21X10013
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Pliers, Screw drivers
Dishwasher wouldn't go through its cycles
replaced the master toner relay.
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- Customer:
- tom from bend, OR
- Parts Used:
- WD21X10060
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Pliers, Screw drivers, Socket set, Wrench (Adjustable)
dishwasher does not drain
Key symptom: when the drain phase begins, there should be a satisfying "Thunk" from the solenoid. No Thunk=solenoid not working
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- Customer:
- Chuck from Austin, TX
- Parts Used:
- WD26X10013
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- More than 2 hours
- Tools:
- Nutdriver, Pliers, Screw drivers, Socket set, Wrench set
Leaking water
Most difficult part of repair was getting dishwasher out and in under the cabinet. Especially, feeding the copper water line from under the sink and then back while trying to align the connection. Installing the part itself was easy with good instruction for taking it off and reinstalling. However, since the motor had been upgraded, it required new connections. The connections were provided for this, but no instructions for the electrical connections.
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- Customer:
- ronald from kirtland, OH
- Parts Used:
- WD26X10013
- Difficulty Level:
- Really Easy
- Total Repair Time:
- More than 2 hours
- Tools:
- Nutdriver, Screw drivers, Wrench (Adjustable)
Water remained in dishwasher after cycle.
Dishwasher is 22 years old and I'm 80 years old so it took longer, about 3 hours. After removing, turned upside down and removed old pump-motor assembly and replaced with new following directions [which took a little while to figure out; my assembly was quite a bit different from the replacement pump-motor]. Pleasantly surprised at how quiet the dishwasher now runs. Normally I would replace this old an appliance, but this unit has provision for inserting a wood panel that blends with the cabinets and a new GE dishwasher with this feature costs $1300 MSRP. I'm trying to save money for when I get old so I decided to do the repair myself. For $150 it was a worthwhile investment.
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- Customer:
- Theresa from Eugene, OR
- Parts Used:
- WD26X10013
- Difficulty Level:
- Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
Increasingly noisy motor or pump and water leaking.
I had some extra problems with my water supply line since this is an old house, but I won't dwell on that. If you have an older model like mine (probably 80's) the only trick is with the drain solenoid. The kit uses a newer style solenoid that is a little different. Without getting too technical here, let me just say that if the old solenoid has a little metal lever that is actuated when the plunger goes down do not discard it. From what I have read, the dishwasher will shut down with an error code if you don't use this part and you will also have 2 wires that are just hanging there with nothing to plug in to. You will need to use an included metal plate and screws to adapt that part to the new assembly. It takes a little mechanical aptitude, but after you figure it out it works perfectly. I did not see this mentioned in the instructions but the necessary parts were included. Replacing the pump and motor was fairly simple, and all the needed parts were included in the kit. I did remove the unit from under the counter and lay it on it's back for easy access to the pump and motor. It helps to watch some You-tube videos if you are unsure about how to do this, but make sure they are working on the brand you have. All dishwashers are NOT the same.
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- Customer:
- Bill from Newbury Park, CA
- Parts Used:
- WD26X10013
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Pliers, Screw drivers, Socket set
Went Almost Like the Video Described
Followed the enclosed directions and the video helped a lot. My model needed a different motor mount bar than in the video but wasn't hard to figure out. From shutoff of the water, unplugging, and undoing the screws under the counter and pulling the old pump/motor and installing the new pump/motor and putting it all back took a leisurely 90 minutes. Be sure to hang onto the old plastic covers for the electric leads to reuse.
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- Customer:
- william from camanche, IA
- Parts Used:
- WD21X10060
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Pliers, Screw drivers, Socket set
would not drain
replace solenoid
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- Customer:
- Kenneth from Lake Bluff, IL
- Parts Used:
- WD19X10032
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Screw drivers, Wrench (Adjustable)
Dishwasher leaked badly when running
At first, I found a metal band that was rusted and loose, replaced it but still had a leak. I went to the diagnosis section and identified another area of problem, ordered the part and got super quick delivery. With the help my wife I was able to pull apart, repair and get the unit to run and stay dry. Wife is happy because she loves the décor of our old but now dry dishwasher.
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