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GSD3620ZZ2BB General Electric Dishwasher - Instructions

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All Instructions for the GSD3620ZZ2BB
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Customer:
ANNE from SWANNANOA, NC
Parts Used:
WD12X10284
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Lost Despenser Lid, Droped It And Havent Seen It Since.
Ordered the part, by using the diagram on the ge website identified the part and ordered it right them and when it came (delivered really fast) took it out of the bag and screwed it in the jet dry despenser and is working great.
26 of 31 people found this instruction helpful.
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Customer:
Stephen from Aspen, CO
Parts Used:
WD26X10013
Difficulty Level:
Difficult
Total Repair Time:
More than 2 hours
Tools:
Screw drivers, Socket set, Wrench (Adjustable)
Pump/Drain valve leaking
The hardest part was removing the dishwasher from under the counter and cleaning up the large amount of water that poured out when I turned the unit on its side.
The actual pump replacement was pretty easy except there were a lot of extra parts that were only needed for other brands or other models.
I might have tightened one of the large clamps too much as there was a very slight leak after I was done. One or two drops of water per cycle, which evaporates quickly and not worth taking apart again.
It was not hard but took longer than predicted.
Much better than buying a new dishwasher or paying the estimated $350 to an appliance repair company.
23 of 27 people found this instruction helpful.
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Customer:
Steven from EPHRATA, WA
Parts Used:
WD21X10261
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
Tools:
Nutdriver
interlock switch was bad. Prevents the dishwasher form running as it "thinks" the door is still open.
Opened door, removed screw holding down metal plate that presses against interlock switch when door is closed. Removed plastic cover thingy that is over interlock switches. Removed the interlock switch by pressing the plastic lock thingy away from switch. Pulled the wires off each end of the interlock switch. Removed new interlock switch from plastic bag and reversed above procedure. Done, shut door and the dishwasher works.
31 of 51 people found this instruction helpful.
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Customer:
Robert from Brentwood, CA
Parts Used:
WD28X31819
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Deteriorate Lower Rack
A no brainer. Simply open dishwasher door, remove lower rack and set new rack in place. Roll the new lower rack in dishwasher and close door. It fit perfectly and life routine was instantly on it's way without disruption.
21 of 24 people found this instruction helpful.
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Customer:
John C from Indianapolis, IN
Parts Used:
WD28X31819
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Dishwasher rack was rusting and partially broken
The repair only required me to lift out the old unit and set the new rack into the dishwasher. I was pleased that there was nothing to put together. The rollers were already attached.
It took longer to open the shipping box than to do the installation.
21 of 24 people found this instruction helpful.
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Customer:
Christopher from Nellysford, VA
Parts Used:
WD26X10013
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Pliers, Screw drivers
Wouldn't Keep Water In Dishwasher - Bad Drain Solenoid
Rather than remove the dishwasher from the counter, I performed the repair inplace, which was much less work (although I did have to lay on the floor).
After turning off the power, I removed the two access panels at the bottom of the unit, disconnected the wiring from the pump and solenoid, loosened the drain hose fitting and drained most of the water out of the unit and into a shallow pan (the drain solenoid was stuck open, so this was pretty easy - otherwise, I still could have manually actuated the drain valve & solenoid to drain water through this hose).
There was alot of water in the unit and my pan overflowed a little. If I was doing this again, think I would have disconnected the drain hose from under the sink and drained out through that into a bucket (I could have controlled that flow better).
Once the water was out, there are just two hose clamps that hold the pump onto the unit (one on top and one in the back), and a stabilizer bar that connects the motor to the front frame. Removed these and the whole unit came right out.
The replacement pump & motor was exactly the same as the one that came out, so I didn't need any of the hose or wire adapters that came in the kit.
Reconnected the two pump connections, motor bracket and wiring, and the unit was good-to-go!
20 of 24 people found this instruction helpful.
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Customer:
sheila from dyersburg, TN
Parts Used:
WD22X10008
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
spray arm was cracked and the top part kept spraying off
just unscrewed it from the dishwasher with my hand and put the new one back on the same way
19 of 21 people found this instruction helpful.
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Customer:
Harold from The Colony, TX
Parts Used:
WD28X31818, WD28X31819
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
racks had rusted but dishwasher still worked perfectly
bottom rack was easy as just pull out and replace. Upper rack had to move front part of the brackets to pull out rack which did require some figuring out but I did finally get it and once I figured out one side the other was easy.
19 of 21 people found this instruction helpful.
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Customer:
Thomas from Spring, TX
Parts Used:
WD28X31818
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Pliers, Screw drivers
My dishwasher stills works perfect, but most of the upright prongs on my upper dish rack had broken and fallen off. I couldn't see buying another dishwasher so I entered my model # on the Part Select Website. I was easy, and three days later the new one was delivered to my doorstep.
Replacing the rack was a "no-brainer". I simply removed the plastic keepers on the ends of the roller racks with a screw driver, pulled the old one out, slid the new one in, and then replaced the keepers with pliers. It couldn't have been easier.
18 of 19 people found this instruction helpful.
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Customer:
David from East Greenwich, RI
Parts Used:
WD18X213
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
Mice ate holes in the Sump housing
First shut off the Power and Water to Dishwasher, removed from under counter, removed sump screen and retaining clamp from sump housing and then loosened seal from inside dishwasher cavity. Upon removal I went in search of a replacement part and found Parts Select on the web, entered my model and make at there web site and found the part I needed, I could verify the size by the easy picture on a one inch tile background for the dimenision . I called in the order since I wanted overnight service, I received the part and after cleaning the area where it goes I proceded to put things back together, this took about a hour and a half and the dishwasher is back in service
16 of 18 people found this instruction helpful.
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Customer:
Jared from MARLBOROUGH, CT
Parts Used:
WD16X10011, WD16X313, WD16X297
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
Detergent Cup would not latch closed
I ordered parts before opening. My theory was to have the parts so that the dishwasher was not apart for longer than necessary, in the hope of avoiding the wrath of momma bear who just wants a new one... Once I opened up the door I realized the spring for the main lever arm had broken its mount. I drilled a new hole and reattached the spring. I did not need any parts. However, the original parts corresponding to the three parts I ordered were all beat up and brittle, so I was happy to replace anyway. I did not even explain, she is happy the cup looks new and is happy with the dishwasher. It even says Cascade on it, almost like an upgrade :). If your cup does not latch I would order the three parts I did and also order the lever spring. It was very corroded after 30 years, so I would have replaced if I purchased it. Next time.. :)
15 of 16 people found this instruction helpful.
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Customer:
William from Polson, MT
Parts Used:
WD15X93
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Socket set, Wrench (Adjustable)
Little/no water coming in & dirty dishes
1. Remove access panel under door. 2.Shut off hot water.3. Shut off electric to washer.4. Disconnect water line from water inlet valve.5. Remove small outlet water line from valve. Replace valve & reconnect. OR !!! 1.Take solenoid valve & bracket off of original inlet valve 2. Pull out white plastic diaphragm cover. 3. Remove diaphragm & clean out water holes with a pin. 4. Reassemble valve. 5. Reinstall original water inlet valve & save $27.00
15 of 17 people found this instruction helpful.
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Customer:
Christopher from Woodbridge, VA
Parts Used:
WD21X10060
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Pliers
Dishwasher not draining
Actually, the problem started with a Timer Motor failure, and that let the dishwasher run for 4 hours (doh!). Immediately, I tested and ordered the timer, which unfortunately didn't come as just a motor, it came as an assembly. I installed it, and the dishwasher ran the cycle just fine.

Except it didn't drain.

After poking around, I noticed the drain solenoid had apparently been overworked; the timer must have failed on DRAIN. The solenoid was severely overheated, and thankfully didn't cause a fire, but it was somewhat melted. Replaced the solenoid, and all is well, especially when my wife was eyeballing a $1000 Bosch!
15 of 17 people found this instruction helpful.
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Customer:
Rob from Newell, IA
Parts Used:
WD19X10032
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers, Socket set, Wrench (Adjustable)
Dishwasher pump leaked all the time
I received my dishwasher as a hand me down, my Aunt never liked the way it cleaned. After it sitting for about 2 years i installed it in my house and found that it leaked all the time from where motor shaft went into the pump housing. After disassembling everything and scouring parts sites online, I found the parts, ordered them. 3 days later i had the parts, and the next day I had a fully functioning leak free dishwasher.
15 of 21 people found this instruction helpful.
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Customer:
Teresa from Livermore, CA
Parts Used:
WD21X10060
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers, Socket set
Water not draining from dishwasher
This is a great website. I ordered my part on Wednesday night and it arrived Saturday morning without paying any extra for shipping. Plus since I am a female, this website enabled me to easily and affordably make the repair myself without having to worry about a repair man trying to take advantage of someone that they think they can.

I first made sure that there was nothing stuck in the drain area inside of the dishwasher. That meant I had to bail out all the standing water and then unscrew the mesh cover from the bottom. Since there was nothing in there I ordered a new solenoid.

First I unplugged the dishwasher. Then I removed the screws with a screwdriver that held the bottom cover on the dishwasher. Once I could see the installed solenoid, I put together the pieces of the replacement solenoid that I bought so I was sure to install the new one correctly. That did not require any tools. Then I unscrewed the two screws that held the solenoid in place and removed the little metal ring from the shaft which was the last piece holding it in place. Getting that ring off was tricky. I ended up using a pair of tweezers to pull it off. After that I put the new part on and screwed it in with the two screws provided. The little metal ring went on much easier than the old one came off. I screwed the bottom cover back on and voila! my dishwasher was fixed.
12 of 12 people found this instruction helpful.
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All Instructions for the GSD3620ZZ2BB
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