GSB9939VX129 General Electric Dishwasher - Instructions

I just plugged in the model number and a screen came up that showed all the part numbers that made up the model. picked out the parts that we needed and ordered it and within 2 day we had the new basket that we needed for our dish washer.
the service and ease was better that going to the appliance store and picking up the basket.
I was very happy the the service.
Donald Brown

First, I drained the water from inside the washer and removed it from under the sink. I wasn't sure if I had a clog in the drain line, so I dissasembled the drain under the sink and cleaned that as well. While cleaning under the sink my wife found her $4000 dollar ruby that fell out of her mothers ring a couple weeks earlier. It must have dripped out of the trap while I had water draining everywhere. Put drain back together and moved on to the dishwasher repair. Parts were easy to install after laying the dishwasher down on its front to access the bottom back side. Hooked everything back up and slid it back under the countertop and away it went. Had one small leak after running (water in line wasn't tight enough). A twist with a pair of pliers and that was resolved.
Fast shipping by the way! I paid a little more for the exit washer than I wanted to, but with shipping only from one source and delivery of parts at the same time made downtime as little as possible. I'm sure I saved $100 dollars or so by using this website for parts and tech info. And recovered a precious stone to boot.

turn wand counter clockwise until it's out,replace it with the new one.DON'T OVERTIGHTEN!

Went to repair parts on troubleshooting and found check valve assembly to be most common problem. Went to parts diagram to locate assembly and found it somewhat confusing as to exact location. Ordered part(s) on percentage as the problem. Received part next day (great)! Pulled dishwasher out and found I did NOT need to do so to replace check valve which is replaced without having to remove dishwasher. The gasket replacement was not necessary as it seals sump area from bottom of dishwasher and not the valve as it appears on the parts diagram. It took about 2 minutes to replace valve itself and it was the cause of the problem.

i removed the old power tower with a regular plumbers pliers spining SLOWLY and firmly but no too firm until it broke loose and unscrewed. I reintalled the new tower oppisite how i removed it being carefull not to overtighten. all is well. it was very ez, so much in fact that my wife thought she was going to be able to read a book waiting for me "all afternoon" to fix it! Bad news, I had to take her shopping!

i was impressed with the ease and speed of normal delivery of this part. this is a quality company. JS

Simply screwed in new cap

installed new rollers per diagram then installed side ends into sides. Couldn`t have been easier. Dishwasher is like new now.

The wheel kit came with axel's to support them. They snapped in place in seconds. No instructions provided, but installing method was obvious.

Looked up possible causes on your website. Website stated that more than 50% of time the cause was the piston and nut assembly. Removed the piston and nut assembly in bottom of unit behind screen on rear wall and saw that the gasket seal was completely gone . Ordered the part. took less than 10 minutes to install. Tested the unit and it drained completely. Thank you as i was looking at a more difficult repair if the pump had to be replaced.Repair cost less than $20.00.Before changing piston and nut assembly I cleaned the strainer and sump. disconnected drain hose and checked for blockage . i than checked your website that listed the piston assembly as the culprit more than 50% of the time. Thanks again

Removed the lower rack. Took off the old wheels. Put the axles on the new wheels which took a little manpower, but became easier once you did a couple (there are 8 wheels). Then snapped the new wheels on the rack which was really simple. The new design is much improved to the old one. The wheels glide better, then they ever did. We're sorry we didn't think of this repair years ago and the cost was a fraction of the cost of a new dishwasher.

The repair was as simple as it could be. The real story is being able to find and replace the missing wheels. Your website makes it real simple to find the proper parts, order them and receive them in a few days. Your parts person; Jason was very nice to send me a little note concerning my order. I appreciate that personal touch. I will be a regular customer with that kind of service. Well done/Good Job.
Bill

Put on a new cap.

My suggestion is to replace all four rollers at the same time since they are all the same age. Fortunately, four rollers come in each pack you order. You need to remove the end cap on borh metal rack rods which takes a little doing. You cannot just pull the caps off. You need to twist the end cap to free up the little catch at the rear of the end cap. Once the end caps are off, just pull of the old rollers and install the new ones, replace the end caps and you're done.

Each replacement wheel came in two parts: the wheel itself and the clip which had to be pushed through the center hole in the wheel in order to attach each wheel to the carriage that holds dishes. I had difficulty assembling the clips and wheels until I ran the clips under hot water to soften them. This made it possible to assemble the wheels and attach them to the dish carriage. I would have preferred the wheels to have come assembled, particularly given the price of each one.

Pulled washer out about 6" without disconnecting any hoses. This way i could use both hands from the left side & front after i took the kick plate off.