GSD5911D00WW General Electric Dishwasher - Instructions

Went to repair parts on troubleshooting and found check valve assembly to be most common problem. Went to parts diagram to locate assembly and found it somewhat confusing as to exact location. Ordered part(s) on percentage as the problem. Received part next day (great)! Pulled dishwasher out and found I did NOT need to do so to replace check valve which is replaced without having to remove dishwasher. The gasket replacement was not necessary as it seals sump area from bottom of dishwasher and not the valve as it appears on the parts diagram. It took about 2 minutes to replace valve itself and it was the cause of the problem.

Plumber had suggested trying a new gasket rather than replace the dishwasher. Ordered one and installed it. Cleaned door and installed gasket in about 30 minutes. So far it works great .... and ... cheaper than new dishwasher.

Ordered the part online and replaced the hoses. Very easy...took maybe 20 minutes

Simply screwed in new cap

Removed seven screws that held the inside panel to door. removed inside panel to work area and cleaned. After carefully observing the position of the old gasket, it was easily removed and the new one but in its place. Replaced the door being careful toalign the handle before tightly securing all seven screws. Repair worked, no more leak.

REPLACE CONTROL BOARD - Turn off circuit breaker. Take out lower rack. Remove inside door panel (seven Phillips screws). Hold outside door panel (control board location) in place with bungee cord. Remove push lever (two screws) to facilitate removal of control board. Disconnect control board connectors (five, I think). Remove old control board (two screws and plastic clips). Install new control board (clips, connectors, and two screws). Re-install push lever (two screws). Re-install inside door panel (the main contol lever alignment is a little tricky), seven screws. Remove bungee cord. Put lower rack back in. Turn on circuit breaker. Test dishwasher. Worked perfectly, just like new. Normal amount of water in bottom. "Dry" cycle normal. "Clean" light comes on and stays on until door is opened i.e. normal operation. "Delay" feature also works normally. Dishwasher may last a few more years. Cost of control board: $120 inc. shipping.

Unscrewed old one and installed the new one.

The repair was as simple as it could be. The real story is being able to find and replace the missing wheels. Your website makes it real simple to find the proper parts, order them and receive them in a few days. Your parts person; Jason was very nice to send me a little note concerning my order. I appreciate that personal touch. I will be a regular customer with that kind of service. Well done/Good Job.
Bill

My suggestion is to replace all four rollers at the same time since they are all the same age. Fortunately, four rollers come in each pack you order. You need to remove the end cap on borh metal rack rods which takes a little doing. You cannot just pull the caps off. You need to twist the end cap to free up the little catch at the rear of the end cap. Once the end caps are off, just pull of the old rollers and install the new ones, replace the end caps and you're done.

Removed rack slide end caps. They broke off because of brittleness. Removed rack, then used pliers and/or flat blade screwdriver to remove 4 rollers and axle assemblies. Replaced with new rollers/axles. Return upper rack into slides and installed new end caps. New caps slightly different than old but easily clip into place Upper rack works lile new!

I watched several YouTube videos on how to make the repair. It looked very easy but sometimes professionals, because they've done it before, don't point out small tips that would help a DIY homeowner. The latch goes easily into the inner door slot but there's nothing to hold it there. The videos show the inner and outer door being closed together without showing that you have to hold the latch in place while bringing the outer door up to meet the inner door. Any movement of the inner door makes the latch fall out. So I would say it took me 5 times longer to do this repair than it would if I was doing it again.

Pop the end caps off the slides by pushing the lock tab in with a medium flat screwdriver, through the square hole in the side of the slide. Pull the rack out and set it on the counter. Pop the axles off, with the rollers, with your fingers. They are just clipped on to the rack wire. Pop the new ones on 4 places, fingers only needed to clip them to the wire. Put the rack back in the dishwasher by aligning the rollers in the metal slides and pushing it in like normal. Pop the rack slide end caps in by just pushing them in. If you're smart you bought new ones, they're cheap insurance. Save any good used parts in your kitchen junk drawer for the next time you treat it rough. Less than 5 minutes to fix. So easy a caveman could do it. One just did!

Looked up possible causes on your website. Website stated that more than 50% of time the cause was the piston and nut assembly. Removed the piston and nut assembly in bottom of unit behind screen on rear wall and saw that the gasket seal was completely gone . Ordered the part. took less than 10 minutes to install. Tested the unit and it drained completely. Thank you as i was looking at a more difficult repair if the pump had to be replaced.Repair cost less than $20.00.Before changing piston and nut assembly I cleaned the strainer and sump. disconnected drain hose and checked for blockage . i than checked your website that listed the piston assembly as the culprit more than 50% of the time. Thanks again

Snapped right in

The wheel kit came with axel's to support them. They snapped in place in seconds. No instructions provided, but installing method was obvious.