HSD5011P00MB General Electric Dishwasher - Instructions
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- Customer:
- Thomas from COLUMBUS, GA
- Parts Used:
- WD13X10003
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
door latch broken
I watched the convenient video and saved an old machine that I've grown to love. Plus I didn't have to pay a repair service or have to buy a new machine.
Thanks GE,
T. Dunn
Thanks GE,
T. Dunn
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- Customer:
- Clifford from Sugar Land, TX
- Parts Used:
- WD12X10327
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Replace rollers on dishwasher rack
The hardest part is removing the plastic stop on the end of the two slides that support the roller rack. My unit was very old and I was afraid the plastic was brittle. Fortunately, the plastic could still be bent without breaking. You need to physically bend the plastic stops to remove. They came out easily, but you do need to apply some force.
Replacing the rollers was simple. Replacing the stops was easy once you understand how to pry them out. I would recommend trying to remove the stops with your hand only at first. You are less likely to damage the plastic.
Replacing the rollers was simple. Replacing the stops was easy once you understand how to pry them out. I would recommend trying to remove the stops with your hand only at first. You are less likely to damage the plastic.
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- Customer:
- phillip from DUNNELLON, FL
- Parts Used:
- WD12X10327
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
Peplace upper shelf rollers. (4)
With coin, to remove the end cap from the front inside of the rail, insert the edge of the coin into the side of the end cap and push the coin to the rear while rotating the end cap to the inside of the tray until it comes free. Don't force. Pepeat for other rail. Repeat to reinstall end caps. You can can now slide out the the tray. Use long nose pliers to remove old rollers and insert new roller(s) on same prong. Do all 4. Reinsert tray and end caps.
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- Customer:
- William from GEORGETOWN, TX
- Parts Used:
- WD12X10327
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Upper rollers were broken
Pulled out the top tray fully, popped off the end caps. Removed the tray and placed it on the cabinet top. Popped off the old rollers and snapped on the new rollers. Replaced the tray into the dishwasher, Popped the end caps back on and I was done.
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- Customer:
- Harry from CLEVELAND, OH
- Parts Used:
- WD08X10057
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
Leaked at bottom of door
I took the inside of door off to install both gasket and gasket insert. Much easier this way. Also it’s much easier to fish locking handle through the door if you extend the handle half way and put through opening when raising the door.
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- Customer:
- Timothy from DURHAM, NC
- Parts Used:
- WD15X10014
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers, Socket set, Wrench (Adjustable), Wrench set
Blocked inlet valve
Removed kick panel and pulled out the unit from cabinet carefully. Turned off water and power. Removed the water feed and used an aluminum pie tin line a low-profile drip pan to catch the extra water and used a scrap towel to clean the dust and extra water spilling out. Used sockets and wrench to remove the old inlet and screwed out the housing to examine the old inlet. No real way to clean it. Honestly, I don’t see a reason for the filter. There’s no way to replace it and it’s not easy to change out anyway. The particles were so small they could have passed through and not harmed the system. A better and more practical place for any filter would be just in front of the inlet that could just pop in every 2-3 years as needed preventatively in 5 minutes. Anyway, I reassembled and tested. Water flow was great. I think it cleans better too because the hot water fills the plastic reservoir faster and stays hot to clean more effectively.
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- Customer:
- James from HGHLNDS RANCH, CO
- Parts Used:
- WD15X10014
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers, Wrench set
Dishes Weren't Getting Clean At All
The sump was very clogged with caulk like crud that we think was a chemical reaction from soap that was used the first two years. When I first started troubleshooting, the sump seemed to be the problem, so I replaced that. There was a small hose on the sump that was broken so it made sense to replace it anyhow.
When that didn't help I put the dishwasher into service mode and observed that there just wasn't enough water to spin the sprayer. Therefore it was a water quantity problem, which can be caused by either the Water Inlet Valve or the Flood Switch.
I ordered both the Water Inlet Valve and the Flood Switch, just in case. I replaced the valve first and when that worked I did not install the switch.
Installation was performed with the dishwasher still inserted in the cabinet. If you have big hands, pull the dishwasher out. With sockets and nut drivers, I was able to remove the assembly. After pulling it out enough to clear the dishwasher, I was able to get a screwdriver on the outlet side clamp and a wrench on the inlet side hose.
My old valve had a 90° elbow on it and that was difficult to remove. Installing the elbow on the new valve was just as bad. The valves don't have enough clearance to get a wrench on them to keep them from turning while the elbow is tightened.
TIP: Take a picture of the valve before removing/disconnecting anything. I don't know if the electrical connector can attach either way but I made sure to put it back on exactly the same way it was.
When that didn't help I put the dishwasher into service mode and observed that there just wasn't enough water to spin the sprayer. Therefore it was a water quantity problem, which can be caused by either the Water Inlet Valve or the Flood Switch.
I ordered both the Water Inlet Valve and the Flood Switch, just in case. I replaced the valve first and when that worked I did not install the switch.
Installation was performed with the dishwasher still inserted in the cabinet. If you have big hands, pull the dishwasher out. With sockets and nut drivers, I was able to remove the assembly. After pulling it out enough to clear the dishwasher, I was able to get a screwdriver on the outlet side clamp and a wrench on the inlet side hose.
My old valve had a 90° elbow on it and that was difficult to remove. Installing the elbow on the new valve was just as bad. The valves don't have enough clearance to get a wrench on them to keep them from turning while the elbow is tightened.
TIP: Take a picture of the valve before removing/disconnecting anything. I don't know if the electrical connector can attach either way but I made sure to put it back on exactly the same way it was.
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Flapper valve leaking at shaft
Followed the sequence from on line video provided by PartSelect. Knowing the sequence and the secret of the push on nut made the replacement simple. My dishwasher is built in therefore I pulled my dishwasher half way out to gain better access and did not need to disconnect drain or water supply. Just unplugged the power and went to work.
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- Customer:
- Ron from SOUTHPORT, NC
- Parts Used:
- WD14X10009
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
Broken spring on door.
See GE web site for repair instructions. Take out screws at top of door. Slide unit out there is a spring on each side of the door just look at the good one for details. Easy fix. About 30 minutes.
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- Customer:
- Eric from EAST MEADOW, NY
- Parts Used:
- WD14X10009
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers
Plastic hinge arm link broke
Squeeze the new link to the cable hook with pliers while locking the vise grip to the cable for easier handling. Then, using the vise grip on the cable, hook the other end of the link to the dishwasher door hook
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- Customer:
- josephine from BURT, NY
- Parts Used:
- WD12X10327, WD30X98
- Difficulty Level:
- Very Easy
- Total Repair Time:
- 15 - 30 mins
Broken axles
I am a 72 year old woman. The video that came with the order were perfect!! Watched a couple times and fixed it myself. My sons were definitely impressed. Thanks
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- Customer:
- Ray from LOUISVILLE, KY
- Parts Used:
- WD21X10268
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers
Water not pumping out of tub.
Repair was easy. However, this did not solve the problem.
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- Customer:
- Loren from BROWNSTOWN, MI
- Parts Used:
- WD12X10327
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Axles had broken, leaving the tray falling down when pulled out too far.
Followed the very excellent instructions provided on website by Hotpoint/GE
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- Customer:
- Glenda from NORMAN, OK
- Parts Used:
- WD12X10327
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Top rack of the dishwasher had broken rollers.
Installation was very easy! Rack works perfectly now. Only problem...bought four sets instead of 4 parts since the order form didn't say it included 4 in each pack.
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- Customer:
- William from ANNAPOLIS, MD
- Parts Used:
- WD15X10014
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver, Pliers
Leaking Solenoid valve
1.Shut off the electric! 2.Shut off the water Supply. 3.Removed the two lower front panels(Two bolts each) . 4.The Water supply Solenoid is located far left up front . 5. Unplug power connector clip to the solenoid. 6.remove the two mounting bolts . 7. Use pliers to compress the rubber hose clamp And slide down the hose . 8 some small amount of water maybe in the hose a pan maybe necessary under the solenoid. 9.Gently pull the rubber hose off the nozzle. Complete installation in reverse. May The Force Be With You!
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