40410119 General Electric Dishwasher - Instructions

Looked up possible causes on your website. Website stated that more than 50% of time the cause was the piston and nut assembly. Removed the piston and nut assembly in bottom of unit behind screen on rear wall and saw that the gasket seal was completely gone . Ordered the part. took less than 10 minutes to install. Tested the unit and it drained completely. Thank you as i was looking at a more difficult repair if the pump had to be replaced.Repair cost less than $20.00.Before changing piston and nut assembly I cleaned the strainer and sump. disconnected drain hose and checked for blockage . i than checked your website that listed the piston assembly as the culprit more than 50% of the time. Thanks again

over time the upper rack axles broke so the rack would just come out of the rollers. I ordered the parts from here and had to youtube how to get the stops out so I didn't have to unscrew the metal guides out making an easy job into a hard one. all you have to do is with a flat head screw driver is slightly bend the plastic end part of the stop which is in the metal guide that stops the wheels from coming out of the guides. once you bend out the plastic end you then turn the stop to get it out of the metal guides. if you youtube it its very easy. just be easy when you bend the plastic piece because I can see it breaking. I didn't break mine so the job was very very easy and took all of about 5 to 10 minutes to complete the entire job. I love this site it had real life info to help out when you need to do a job and trouble shoot your appliance.

Pop the end caps off the slides by pushing the lock tab in with a medium flat screwdriver, through the square hole in the side of the slide. Pull the rack out and set it on the counter. Pop the axles off, with the rollers, with your fingers. They are just clipped on to the rack wire. Pop the new ones on 4 places, fingers only needed to clip them to the wire. Put the rack back in the dishwasher by aligning the rollers in the metal slides and pushing it in like normal. Pop the rack slide end caps in by just pushing them in. If you're smart you bought new ones, they're cheap insurance. Save any good used parts in your kitchen junk drawer for the next time you treat it rough. Less than 5 minutes to fix. So easy a caveman could do it. One just did!

Pulled washer out about 6" without disconnecting any hoses. This way i could use both hands from the left side & front after i took the kick plate off.

Determined not to call a repairman for such a simple problem, I watched your extremely helpful video. The ordered parts came right away and all it took was a screw driver and 30 minutes to take off and replace four rollers. So easy, this 75 year-old grandma could do it!

Snapped right in

The wheel kit came with axel's to support them. They snapped in place in seconds. No instructions provided, but installing method was obvious.

My suggestion is to replace all four rollers at the same time since they are all the same age. Fortunately, four rollers come in each pack you order. You need to remove the end cap on borh metal rack rods which takes a little doing. You cannot just pull the caps off. You need to twist the end cap to free up the little catch at the rear of the end cap. Once the end caps are off, just pull of the old rollers and install the new ones, replace the end caps and you're done.

The repair was as simple as it could be. The real story is being able to find and replace the missing wheels. Your website makes it real simple to find the proper parts, order them and receive them in a few days. Your parts person; Jason was very nice to send me a little note concerning my order. I appreciate that personal touch. I will be a regular customer with that kind of service. Well done/Good Job.
Bill

installed new rollers per diagram then installed side ends into sides. Couldn`t have been easier. Dishwasher is like new now.

Pulled the lower left side end of the old door gasket out of door gasket retaining slot and slowly and evenly continued to work my way around the door pulling the door gasket out of the retaining slot until I reached the end. I installed the new gasket into retaining the retaining slot beginning on lower left side and then slowly and evenly working my way around the door inserting the new gasket into the retaining slot. I was careful to make sure the two cutout portions of the new gasket's retaining edge were correctly positioned in the lower corners of the door.

remove water connection; shut off circuit breaker ; follow the suplied directions; reassemble washer . job done - leak gone. Wife happy.

Removed screws on the drain pump filter screens at the back of the dishwasher, unscrewed the check valve, screwed in the replacement unit, and re-affixed the filter screens.

I lived with the drain problem for 6 months and reviewed on line trouble shooting which all pointed me to a pump or solenoid valve problem. I pulled the unit and disassembled everything before noticing that the rubber washer/stopper at the top of the check valve had erroded away and was not preventing water from pumping back into the cabinet when the drain pump kicked on. Always check the condition of this check valve first if you dishwasher is not draining properly. It was so easy once I found the bad part.

We ordered the pump kit by model number and it was a perfect match.(It was on our door step in 2 days with normal shipping!) Three bolts and a couple of electrical connections later and the pump was off The install was just as easy. The instructions were very easy to follow.It's great to find a company these days that knows what it is doing and does exactly what it says it will do.
Kudos and thanks!

Removed old basket, put new one in. New basket fits but it is larger then the old one so it takes up more room leaving less room for dishes. My dishwasher is apartment size.

Service from PartsSelect was very prompt.