41240118 General Electric Dishwasher - Instructions

First I removed the four screws holding on two metal panels to gain access to the springs. Then I unhooked the broken assembly from the springs. Then I hooked the new assembly to the hinge. Finally, I reconnected the assembly to the springs. (I didn't have to unhook the assembly from the hinge because it had already broken off.)

This part must be one of those that commonly goes because I had replaced the other side about a year ago. The most difficult part a year ago was diagnosing the problem and figuring out how the pieces fit together. This now it was a quick repair because I knew exactly how to fix it. (And thanks to PartSelect for delivering the part in 48 hours even though I didn't pay for quick delivery.)

easiest way i found to do it was pull dishwashers out from under the cabnet... laided a pillow down in front of the door and turned it on the front side... the part was very easy to get to at this angle....could have done it in less then 5 minutes but took my time to double check everything to be safe....took a total of about 10 minutes..... very happy now no longer need to vacume out the old dish water left at the bottom of the dishwasher...... i think most anyone could do this very easy....

Turned off electical and water - took fillter screen out of inside, unscrewed cap took out valve and replaced it

The new rollers snapped into place on the rack, by simply pushing them in. I was able to do it by hand, my wife could not do the same, so you might use some pliers.

Our older GE dishwasher was leaking water on the floor while running. After inspecting it while running I was able to determine that the water was coming from the seal around the motors shaft where it entered the pump. I then looked up the washers model number and ordered the impeller shaft seal kit. To my suprise the kit arrived the very next day! After disconnecting the power and water supplies from the dishwasher , I then removed it from the cabinet base and turned it over to gain easy access to the bottom. Using nothing more than a nut driver, adjustable wrench and a pair of pliers I was able to loosen the two compression clamps and two hose clamps that hold the pump to the bottom of the washers tub. I then removed the entire pump and took it to my work bench for the rest of the repair. Removing the plastic impeller strainer was the toughest part.. Lacking the proper spanner wrench, I had no tool that would lock onto the raised tabs to turn it loose with. I was able to position the tabs in the jaws of my workbench vise and giving the entire pump a little twist, It broke free and I was then able to unscrew the rest of the way it by hand.. The old dried up detergent made for a good adhesive, and after removal I cleaned the area completely so the new strainer would thread in easy. I installed the new parts in the kit as per the supplied instructions and re-installed the pump housing back on the dishwasher and put it all back in place. After running it several times not a drip was to be seen, and I was very pleased with the whole process. With the shipping it cost me just $25.00, and it saved me a expensive service call or maybe even the cost of buying a new machine. I would say that overall it was a easy repair but lacking the right tools, you may have some trouble removing the pumps plastic strainer screen as I did. I would highly recommend PartsSelect to anyone, and the entire experience was a good one for me.

My suggestion is to replace all four rollers at the same time since they are all the same age. Fortunately, four rollers come in each pack you order. You need to remove the end cap on borh metal rack rods which takes a little doing. You cannot just pull the caps off. You need to twist the end cap to free up the little catch at the rear of the end cap. Once the end caps are off, just pull of the old rollers and install the new ones, replace the end caps and you're done.

The repair was as simple as it could be. The real story is being able to find and replace the missing wheels. Your website makes it real simple to find the proper parts, order them and receive them in a few days. Your parts person; Jason was very nice to send me a little note concerning my order. I appreciate that personal touch. I will be a regular customer with that kind of service. Well done/Good Job.
Bill

installed new rollers per diagram then installed side ends into sides. Couldn`t have been easier. Dishwasher is like new now.

Unscrewed old one and installed the new one.

Looked up possible causes on your website. Website stated that more than 50% of time the cause was the piston and nut assembly. Removed the piston and nut assembly in bottom of unit behind screen on rear wall and saw that the gasket seal was completely gone . Ordered the part. took less than 10 minutes to install. Tested the unit and it drained completely. Thank you as i was looking at a more difficult repair if the pump had to be replaced.Repair cost less than $20.00.Before changing piston and nut assembly I cleaned the strainer and sump. disconnected drain hose and checked for blockage . i than checked your website that listed the piston assembly as the culprit more than 50% of the time. Thanks again

Snapped right in

Replaced door seal and corner seals. Be sure to heat door seal in dryer be for instillation, 2 minutes. Makes for an easy installation.

Pop the end caps off the slides by pushing the lock tab in with a medium flat screwdriver, through the square hole in the side of the slide. Pull the rack out and set it on the counter. Pop the axles off, with the rollers, with your fingers. They are just clipped on to the rack wire. Pop the new ones on 4 places, fingers only needed to clip them to the wire. Put the rack back in the dishwasher by aligning the rollers in the metal slides and pushing it in like normal. Pop the rack slide end caps in by just pushing them in. If you're smart you bought new ones, they're cheap insurance. Save any good used parts in your kitchen junk drawer for the next time you treat it rough. Less than 5 minutes to fix. So easy a caveman could do it. One just did!

over time the upper rack axles broke so the rack would just come out of the rollers. I ordered the parts from here and had to youtube how to get the stops out so I didn't have to unscrew the metal guides out making an easy job into a hard one. all you have to do is with a flat head screw driver is slightly bend the plastic end part of the stop which is in the metal guide that stops the wheels from coming out of the guides. once you bend out the plastic end you then turn the stop to get it out of the metal guides. if you youtube it its very easy. just be easy when you bend the plastic piece because I can see it breaking. I didn't break mine so the job was very very easy and took all of about 5 to 10 minutes to complete the entire job. I love this site it had real life info to help out when you need to do a job and trouble shoot your appliance.

The wheel kit came with axel's to support them. They snapped in place in seconds. No instructions provided, but installing method was obvious.