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PDT720SSH6SS General Electric Dishwasher - Instructions

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All Instructions for the PDT720SSH6SS
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Customer:
Benjamin from VIENNA, VA
Parts Used:
WD21X10519
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Pliers
The dishwasher was filling normally, but was not heating the wash water nor heating the dishes for the final dry. Dishes were not being properly cleaned and were not at all dry after the cycle.
I replaced the flood switch following instructions shown in readily available YouTube videos. In short, you remove the coarse and fine filters, then take out the bracket holding in the flood switch and finally the switch itself. After replacing the switch, the dishwasher works normally again.
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Customer:
Drew from ROACHDALE, IN
Parts Used:
WD28X30221
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
Old bottom dishwasher rack had rusted prongs and a few had broken off.
Bottom rack came complete with all racks. Only had to transfer the (2) side bumper guards,
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Customer:
Robert from CASEVILLE, MI
Parts Used:
WD21X10490
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
Dishwasher would not sense door was latched
Super easy repair, just removed the old latch and replaced it with the new one.
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Customer:
Donald from WILLIAMSBURG, VA
Parts Used:
WD22X22857
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Spray arm removal.
Read up on part at manufacturers web page and installed replacement correctly.
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Customer:
Kim from BLACKFOOT, ID
Parts Used:
WD19X25187
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers, Wrench (Adjustable)
Drain pump needed replaced
The only directions that came with the new pump and filter, was how to replace the filter. I had to find a You Tube video to show me where the drain pump was located., and the way to get to it. I also had to figure out how the new pump was hooked up electrically, since the new pump did not work with the plug in on the machine.
2 of 3 people found this instruction helpful.
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Customer:
Teresa from DETROIT, MI
Parts Used:
WD21X10519
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Socket set
Dishwasher did not dry dishes
Followed directions on YouTube
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Customer:
Alvin from SCHENECTADY, NY
Parts Used:
WD05X30818, WD21X10519
Difficulty Level:
A Bit Difficult
Total Repair Time:
More than 2 hours
Tools:
Nutdriver, Screw drivers, Socket set, Wrench (Adjustable)
No heat in both water and air
Followed troubleshooting procedure to determine that defective Flood Switch caused the problem and not the Heating Element. Replaced only the Flood Switch. I also replaced a deteriorated door gasket.

De-installed dishwasher from cabinet, removed door, and tipped unit over with back of tub resting on floor.

I followed the document referenced here for the troubleshooting and repair procedures: GE Appliances Technical Service Guide, 2012 GE Dishwasher, 31-9226.pdf available on web.
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Customer:
David from CARY, NC
Parts Used:
WD21X10519
Difficulty Level:
Easy
Total Repair Time:
1- 2 hours
Tools:
Nutdriver, Screw drivers
No boost in water temperature; water temperature during wash cycle not hot enough; dishes not drying
Had to trouble shoot to isolated the true fault condition. Checked heating element was good
Researched symptoms on YouTube
Removed and inspected float switch part
Ordered and replaced part.
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Customer:
Erland from SAINT PAUL, MN
Parts Used:
WD28X20163
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Two tines broke off the original divider in the bottom rack
The part is held in with two plastic clips, which are easy to unclip. The part needed to be slightly flexed to release it and the new part went in the same way the old one came off. One issue: The replacement part had one extra row of tines that encroached on the silverware basket. As it turned out, one tine fit between basket sections and the other fit through the hole in the bottom of the basket and it doesn't interfere with utensils so it turned out not to be a problem.
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Customer:
Al from HILTON HEAD, SC
Parts Used:
WD12X20118
Difficulty Level:
Very Difficult
Total Repair Time:
More than 2 hours
Right part wrong description
I had to replace a docking port. Parts Select had the part, labeled as stainless, just as this survey indicates. Well folks, the part I received is 100% plastic. It it the correct part, just not stainless. Should it have been stainless due to a faulty plastic design? I don’t know.

I used Parts Select for the simple directions for installation. I was eventually linked to a YouTube video for a completely different docking port. Does my part slip on? Does it press in? I don’t know.

Needless to say, this has been a cheap but frustrating ordeal that is not yet over. Thanks for having the stainless, but really plastic, part and for having directions for some other part available.
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Customer:
David from RIVERVIEW, MI
Parts Used:
WD21X10519
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
Tools:
Nutdriver, Pliers
Dishwasher ceased to fully drain after full cycle
First, drain as much water as possible using a shop vac or siphon. Unscrew two plastic lugs and food screen to release the metal *disk* found inside the dishwasher at the bottom. Then, remove the grey retainer ring found under the food screen.
Using the nut driver, remove two screws from the white plastic retainer ring at bottom the flood switch.
I used pliers to grip the ring to take it out.
**Dry everything in the "well" where the flood switch sits.**
Now, remove the bottom front cosmetic panel. This exposes the underside of the appliance. Locate the flood switch wire underneath and gently pull down the small black plastic tab which holds the wires in place. This allows more movement to make your job a little easier!
Pull up on the flood switch and simply unplug it and swap in your new switch! Replace everything as you found it, don't over-tighten your screws, and make your kids load that sucker! Hope this helps, and have a beautiful day!
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Customer:
Robert from AUGUSTA, GA
Parts Used:
WD21X10519
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers, Socket set
Heating Coil was inoperable
My heating coil was not working so naturally I thought I needed a new coil and ordered one accordingly. During the time it took to ship to me, I did more research and people suggested testing the coil with and ohmmeter for resistance as often times the coil is fine and it is the flood switch that is the problem. I got an ohmmeter and checked the old coil and it returned readings that were just fine (btw 15-30), so I returned the coil and ordered this flood switch.

Anyone reading this debating between buying the coil and switch can save themselves a lot of trouble/time/money by removing the coil and testing it first.

The installation of the flood switch is fairly simple. There's a great video on Youtube for it (titled "GE Dishwasher not Drying Dishes - How to Replace Bad Flood Switch:), so I won't walk through the step-by-step on it.

However, one word of advice is to be careful when installing so that you don't let the o-ring on the switch slide down the connector/wire once you connect them or you'll get a slow leak into the catch pan at the bottom.

Also, if this if your first repair on a GE Dishwasher then get to know the unit while you have it pulled out. It won't be your last repair based on my experience...
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Customer:
Jeff from Downingtown, PA
Parts Used:
WD05X30818, WD21X10519
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Nutdriver
Doesn't complete dry cycle, no clean light, random noises as if door was closing
After replacing UI board, I replaced the mainboard. still did not solve the problem. The element tested good and I had removed the flood switch, rinsed and blew it out so it rattled but the damage was done. Replacing it made the dishwasher heat water and heated during dry cycle. Removed fine filter, removed course filter, removed two screws with nut driver, removed flood sensor and then reversed. A year or so ago, the dishwasher flooded for no apparent reason, wondering if that was the beginning end of the switch!
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Customer:
Mark from BRUCE TWP, MI
Parts Used:
WD01X31858, WD01X31858, WD01X31858, WD35X10383
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Old Trim Tub Pieces were bent from an improper installation
I have them to the plumber who was reinstalling a poorly installed dishwasher. Parts worked perfectly
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Customer:
Larry from STERLING, CO
Parts Used:
WD05X30818
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver
Dishwasher was not drying
I followed the U tube instructions already put out part select.
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All Instructions for the PDT720SSH6SS
46 - 60 of 67