GDT695SSJ0SS General Electric Dishwasher - Instructions

The dishwasher was not heating anymore. I suspected it was the float/flood switch, so I got that ordered. I went ahead and ordered the element also and I'm glad I did! Even though the element was good, when I tested it I loosened the nut holding the element in. When I retightened it there was NO WAY for me to get it watertight again and it kept dripping out the bottom. Mine was made in 2019, and the gaskets on the element that came with it were a terrible design - the metal flange on the element was about as big as the hole in the middle of the gasket so water just leaked between the gasket "donut" hole and the element with no way to seal. The element I bought for this repair just in case had a totally redesigned gasket that sealed right up and didn't have the same design issue. So beware, if you are fiddling with the element in your process, be sure the gasket will reseal - or just have an extra new element in case it is the old (bad) design.

The flood switch was easy to find (with dishwasher on its back) in a white housing under the black circular sump.

Getting the actual switch out of that housing took some doing. I ended up using 4 small kebab sticks - toothpicks might work better- all 4 tabs have to be pulled out at the same time.

So I ended up changing out both the element (which was good but started leaking) and the float switch.

IMPORTANT!!! Before you put the dishwasher back in, you probably need to reset the thermal cutoff (TCO) on the back of the dishwasher. Follow the wire up from the element and it is the first thing it goes to. There should be a small (3mm) black button that has popped out. Press that back in. With your repair (float switch or element) it should start heating again - at least mine did.

I watched a YouTube video that showed how to to do this. The first trick is finding the right video. This one worked best for me / my model.

https://www.youtube.com/watch?v=sesf0BS8fzM

The first few I watched were for models with the user display on the top of the door, and you have to open the dishwasher to see it. Mine shows the display on the outside. Look for the video that has a round plastic "vent" on the inside of the door. You will have to loosen it with some sort of tool in order to remove the display once you get the door taken apart. In the video, they used needle-nose pliers opened wide. My NN pliers don't open that wide, so I used two screw drivers. Pealing off the display is a bit challenging. I was afraid I was going to break the little plastic pins that hold it on. The rest is not too hard though, and it went back together quite easily, even though I did break a plastic piece that 0ne of the UI Control Board screws goes into. Oh well, now it has three screws holding it instead of four.

the actual gasket tub seal was easy, 10 minutes. The trim tub gaskets were a pain because I had to uninstall the dishwasher (not plumbing or electrical) then pull it out from the cabinet, remove old trim and re-install. Re-leveled dishwasher, screwed into side of cabinets but it still leaks. Can't figure out where but after replacing all the trim and gaskets its very frustrating.

We bought this GE dishwasher new. After 9 months, we started noticing the dishes were not cleaning well. Eventually, the machine just filled up with water and drained. The washing arms didn't work. I replaced fill valve, but that didn't solve it. A GE Tech ran a diagnostic and informed us the pump motor was bad. It was off warranty and repairs would be $300. However, he noted it was easy to do on my own. Two pipe clamps. The part from PartsSelect was 40% less than ordering from GE and was a GE part. Replacement took half an hour and that includes getting it wrong once (one connection leaked due to a bad job attaching the pipe clamp). Works like a champ now.

Shut off power at breaker, remove two screws anchoring DW to counter top . Slide DW out far enough to access door latch, disconnect electrical wiring plug, remove two Phillips head screws, install new door latch, repeat installation in reverse order.

Replaced bad roller carrier with a new one.

Accessed YouTube video specific to my Model and replacement part.

https://youtu.be/TI8cUjy5YOE?si=3b0Dkk16WLl2e33D

As outlined above, the replacement took a first timer about 60 minutes to complete and resolved the issue.

There was no repair -- it was a simple snap-in replacement of lower spray arm assembly. The shaft holding the lower spray arm in place is plastic so of course it broke when a utensil blocked the arm from spinning.

I appreciate the Parts Select company for enabling me to purchase a replacement part though that allows me to keep my old dishwasher working.

Removed old spray arm. Installed new one. New model spray arm doesn’t need metal heat shields.

Standard repair process to replace UI. The piece worth noting is the strange behavior on initial install. After setting the jumpers to the correct pins for my model based on the instructions, the board would initially not respond. It was only after i change the jumpers to a setting for another model and put power on the board that i got a response. I then set the jumpers back to the pins for my model that the board began to respond normally. Its been fine since.

Process of elimination and a visit to my local repair store told me it was wise to try the tub gasket, and according to partselect.com, it solved the problem a majority of the time. My local repair dealer agreed: Try it. They agreed because for them to replace a lower door gasket AND the $10 tub gasket... if they came out, the service call and parts would equal half the cost to replace the whole dishwasher. So I bought a tub gasket from partselect.com and replaced the old one. It worked, it was easy, so if your same make & model is leaking? Try it first. That's my advice.

Repair went fine, getting the right pump was the problem. I started with my local appliance parts house, they ordered part came in 3 days. Upon picking it up I noticed that the pump was shaped slightly different and the electrical hook up was totally different. Asking the parts guy what happened he said they must have sent the wrong pump. Returned it for credit and ordered it again. Four days later the same exact thing occurs. Parts guy credits my account and says better go directly to GE. Wait 10 days for GE, for this part and once again same odd looking pump with wrong electrical plug. My son who is a welder by trade asks me if there is a packet of parts in carton and yes there is. He says that perhaps there is a converter for the electrical. That was the solution no one told us that pump was universal and needed the adapter. Not even the 2 different tecks at first house. Perhaps that should be stated in the part would have saved us tons of time. Thanks D

Replaced heating element. This was the path of least resistance but the problem persisted. I tried resetting the dishwasher but still nothing. My last resort is the circuit board. I checked the relays on the old board and they are fine so it must be something else on the circuit board. The dishwasher is not really that old (4 years) and everything else is fine. Just ordered the board so I really hope this fixes the problem.

The repair is easy for most if you have basic skills.

1. Cycle your unit to make sure all the water in the tub is emptied. (Start a cycle then cancel it which forces it to empty)

2. Turn off the power at the circuit/fuse panel & also turn off your water supply going to the unit which is usually under the sink with your sink plumbing.

3. Have a few old towels handy, there will be a little water but nothing that requires a wet shop vac, etc.

4. Remove the bottom kickplate (should be a screw on each side of the front of unit)

5. Disconnect the power supply wiring to make removal easier.

6. Disconnect the water supply line (have a towel handy there will be a little water in the supply line)

7. Unscrew the mounts either at the top and/or sides of the washer depending on the install method into your cabinetry.

8. Carefully slide out the unit.

9. Carefully turn the unit on its side or upside down depending on your preference to work on the underside where the pump is located. Again have a towel or two handy there will be some water that leaks out from the tub even after forcing an empty cycle.

10. The circulation pump is easy to remove. First plug the power line, there is a clip to disengage to separate the plug. A small flat screwdriver will help.

11. If this is a first time being replaced it will probably have crimp style hose clamps on the two lines coming off the pump. Again a small screwdriver will help pry it apart. Throw these away your pump kit will have new hose clamps for installation.

12. Once these clamps are removed you can slip the hoses off and the pump will be free to remove from the unit.

13. Installation is easy. Make sure the rubber hoses seal completely around the unit before clamping. Pay attention to make sure its sealed evenly, your unit will leak water otherwise once its functioning again.

14. My recommendation is to reassemble, slide the unit back into your cabinetry and hook your power and water supply up. Before you screw the unit back into place and close up the bottom panel, start a quick cycle. Within that first minute when the unit is filling and starting the circulation pump you can watch underneath and make sure your circulation pump lines are sealed and not leaking. Once satisfied, you can then stop the unit and finish securing the unit with mounting screws and closing up the bottom kickplate panel.

Good luck! You can do this :)

1) Pull out lower basket plate holder out. Now would be a good time to check roller wheels. 2) Grasp lower spray arm base (knurled collar on base) and turn counter clockwise to release. 3) Install new spray arm and turn knurled collar on base clockwise to lock it in. 4) Reinstall lower basket plate holder.
* Done *