ZBD8920V50SS General Electric Dishwasher - Instructions
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- Customer:
- Timothy from DURHAM, NC
- Parts Used:
- WD15X10014
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers, Socket set, Wrench (Adjustable), Wrench set
Blocked inlet valve
Removed kick panel and pulled out the unit from cabinet carefully. Turned off water and power. Removed the water feed and used an aluminum pie tin line a low-profile drip pan to catch the extra water and used a scrap towel to clean the dust and extra water spilling out. Used sockets and wrench to remove the old inlet and screwed out the housing to examine the old inlet. No real way to clean it. Honestly, I don’t see a reason for the filter. There’s no way to replace it and it’s not easy to change out anyway. The particles were so small they could have passed through and not harmed the system. A better and more practical place for any filter would be just in front of the inlet that could just pop in every 2-3 years as needed preventatively in 5 minutes. Anyway, I reassembled and tested. Water flow was great. I think it cleans better too because the hot water fills the plastic reservoir faster and stays hot to clean more effectively.
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- Customer:
- Eric from EAST MEADOW, NY
- Parts Used:
- WD14X10009
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers
Plastic hinge arm link broke
Squeeze the new link to the cable hook with pliers while locking the vise grip to the cable for easier handling. Then, using the vise grip on the cable, hook the other end of the link to the dishwasher door hook
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- Customer:
- James from HGHLNDS RANCH, CO
- Parts Used:
- WD15X10014
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers, Wrench set
Dishes Weren't Getting Clean At All
The sump was very clogged with caulk like crud that we think was a chemical reaction from soap that was used the first two years. When I first started troubleshooting, the sump seemed to be the problem, so I replaced that. There was a small hose on the sump that was broken so it made sense to replace it anyhow.
When that didn't help I put the dishwasher into service mode and observed that there just wasn't enough water to spin the sprayer. Therefore it was a water quantity problem, which can be caused by either the Water Inlet Valve or the Flood Switch.
I ordered both the Water Inlet Valve and the Flood Switch, just in case. I replaced the valve first and when that worked I did not install the switch.
Installation was performed with the dishwasher still inserted in the cabinet. If you have big hands, pull the dishwasher out. With sockets and nut drivers, I was able to remove the assembly. After pulling it out enough to clear the dishwasher, I was able to get a screwdriver on the outlet side clamp and a wrench on the inlet side hose.
My old valve had a 90° elbow on it and that was difficult to remove. Installing the elbow on the new valve was just as bad. The valves don't have enough clearance to get a wrench on them to keep them from turning while the elbow is tightened.
TIP: Take a picture of the valve before removing/disconnecting anything. I don't know if the electrical connector can attach either way but I made sure to put it back on exactly the same way it was.
When that didn't help I put the dishwasher into service mode and observed that there just wasn't enough water to spin the sprayer. Therefore it was a water quantity problem, which can be caused by either the Water Inlet Valve or the Flood Switch.
I ordered both the Water Inlet Valve and the Flood Switch, just in case. I replaced the valve first and when that worked I did not install the switch.
Installation was performed with the dishwasher still inserted in the cabinet. If you have big hands, pull the dishwasher out. With sockets and nut drivers, I was able to remove the assembly. After pulling it out enough to clear the dishwasher, I was able to get a screwdriver on the outlet side clamp and a wrench on the inlet side hose.
My old valve had a 90° elbow on it and that was difficult to remove. Installing the elbow on the new valve was just as bad. The valves don't have enough clearance to get a wrench on them to keep them from turning while the elbow is tightened.
TIP: Take a picture of the valve before removing/disconnecting anything. I don't know if the electrical connector can attach either way but I made sure to put it back on exactly the same way it was.
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- Customer:
- tim from prior lake, MN
- Parts Used:
- WD12X10163
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
The soap dispenser would not close.
This was simple. I took the door apart with a portable screw driver. Then I detached the wires and unscrewed the old module and replaced it. I then put the door back together, loaded the dishwasher and it cleaned my dishes. Even for this `old dog' it was easy.
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- Customer:
- Jean from White Plains, NY
- Parts Used:
- WD12X10122
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
missing cap
I placed the missing cap into the dispenser.
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- Customer:
- Michelle from Spokane Valley, WA
- Parts Used:
- WD35X21041, WD35X21041
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
The plastic wheels kept falling off the bottom rack of the dishwasher
The old wheels and attachment brackets were easily removed since they were always falling off. I ordered all new brackets and wheels, but it turns out I didn't need new wheels. If your original wheels are in good condition, they are the same size as the new ones and fit the new brackets. The new attachment brackets are built differently than the ones that came with the dishwasher, but (a good thing considering the originals only lasted 1 1/2 years). The new brackets and wheels snapped together and snapped into place on the dishwasher in minutes--no tools were needed. It took longer to cut the parts out of the packaging than to install them. The bottom rack now rolls out like it did when it was brand new. Definitely worth the few dollars in parts.
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- Customer:
- sean from oakland gardenns, NY
- Parts Used:
- WD35X21041
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
clips on wheeles were broken
replaced clips that were much better made.
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- Customer:
- Jim from Palatka, FL
- Parts Used:
- WD28X25960
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Old rack was rusted out and missing most of the wheels.
Easiest repair ever. My new rack arrived in three days, opened the box and slid it in. Better quality than the original. Excellent service!
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- Customer:
- Michelle from Carlisle, PA
- Parts Used:
- WD12X10163
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Detergent cap would not stay closed
After removing the screws, the front of the dishwasher easily came off. I put 2 screws back in to hold the control panel in place. I did not want that to dangle while replacing the part. The part came off easily after removing the screws. Everything went together easy.
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- Customer:
- KEVIN from MACKINAW, IL
- Parts Used:
- WD12X10163
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
The detergent dispenser latch was broken
The repair was easy. Removed all the screws from the inside door panel, approx. 11. Watch out for that last screw as there isn't anything else holding the outside panel, inside panel and control panel together other than those screws. I then unplugged the old dispenser backed out another 6 screws and replaced the old dispenser with the new one. Put it all back together within about a half hour.
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- Customer:
- Carl from SUMMERFIELD, FL
- Parts Used:
- WD26X10056
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Dishwasher was noisy during drying cycle.
The noise came from the dishwasher door. Removed the Phillips screws from the door edge to gain access by separating the front of the door. Had to disconnect some of the electrical connectors to allow more access. Disconnected the blower motor connector. Removed the screws holding the motor assembly and removed the blower motor. Installed the new blower motor and reconnected the electrical connectors. Reassembled the door and cycled the dishwasher. Very quiet now!
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- Customer:
- Todd from DALLAS, TX
- Parts Used:
- WD01X10393, WD14X10009
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers, Socket set
Plastic coupling broke on door cable counter balance
Removed dishwasher from under counter. Removed both cable pulleys and bushings. Threaded new cables and remounted pulleys and bushings. Finally stretched springs onto cables. Checked counter balance and reinstalled dishwasher.
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- Customer:
- Brad from wadsworth, OH
- Parts Used:
- WD15X10014
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Socket set, Wrench set
water inlet valve leaking
I had a shut off water supply shut off shut under my sink. That is where I shut the water off for the dishwasher. I knew it was for the dishwasher ,because it follow the line, and could see it was going to the washer. Then I went down stairs in the basement. Opened my breaker box, and found the breaker for the dish washer marked dish washer, and put in the off position. When I was still up stairs I opened dish washer , and inside at the top was two screws holding the dishwasher to the counter top. Those two screws turned out to be the exact size of just about every screw I ended up having to unscrew on this machine. So at the time I was in the basement turning off breaker, I went to the garage to gather up tools. Take the two screws that are screwed to the counter top. Then I layed on the floor, and at the bottom of the dish washer there is a panel on the front of the machine with screws attaching it. Take those screws out. Pull off cover. Now get a flash light so you can see. They're adjustable feet that the dishwasher are being leveled by. Those feet need to most likely be adjusted down so you can the machine pulled out, and make it possible to work on. now you can you can pull it out, but watch that water supply line does not get hung up, or electrical wires. Once the machine is pulled out there is another cover on the front that I took off. Four screws hold it on. Now you can get to the part to fix it. The other thing you need to know is after taking off the valve and taking off the old 90 fitting. It will need cleaned up. When you put it on the new shut off valve use pipe dope or thread tape so it doesn't leak. Good luck.
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- Customer:
- Virginia from Princeton, NJ
- Parts Used:
- WD35X21041
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
The axxle for the wheels were worn out causing wheel to rotate inward and the tray to be to low in the dishwasher.
Simply pull out the old axle and snap in the new one. It is simple. Also the replacement axels were MUCH better quality than the originals. The bottom tray now slides in and out very easily. Note, if you have this problem, you do not need to replace the wheel, just the axle.
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- Customer:
- James from FAIRFIELD, CT
- Parts Used:
- WD28X24469
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
Holes in old dishwasher basket
The replacement dishwasher basket easily fit in my dishwasher. Easy to order. Quick delivery. Highly recommended.
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