ZBD8920D00SS General Electric Dishwasher - Instructions
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- Customer:
- Edith from Petaluma, CA
- Parts Used:
- WD28X25960
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
lower rack was rusting, and one wheel came off
I took the old rack out of the dishwasher, took the new one out of the box it was shipped in and slid it into place. Works great. Need top one soon, but will wait until there's some extra money to order it!!!! Thanks for everything!!
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- Customer:
- Eric from Stephens City, VA
- Parts Used:
- WD12X10122
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Old rinse aid cap melted by heating element
Simply screwed in the new rinse aid cap to replace the old one
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- Customer:
- Cono from Bethlehem, GA
- Parts Used:
- WD02X10169, WD01X10107
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers
Loud noise when running
Middle arm bearing used a pair of pliers to unscrew the screw and to re-screw with new bearing in place. NO did not have to disconnect the arm. Lower arm turn counter clockwise to remove (comes off very easy) stick needle nose straight down opening and remove bearing. Use needle nose to place new bearing.
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- Customer:
- Michael from Ocala, FL
- Parts Used:
- WD12X10163
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Detergent dispenser would not latch
Repairs do not get any easier than this. Remove 12 screws to disassemble door panel (be careful not to let front panel of assembly to drop or bend when screws release it). Remove 6 screws to remove old detergent dispenser. Unplug cable from old dispenser. Connect cable to new dispenser. Install new dispenser into door with 6 screws and then reassemble door panel with 12 screws making sure to keep all wiring free from pressure points.
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- Customer:
- Jerry from Calistoga, CA
- Parts Used:
- WD12X10163
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Dirty Dishes, Dispenser Stopped Working
Ordered part online, arrived two days later. Removed and replaced dispenser with new unit. Easy job. Dishwasher works like new.
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- Customer:
- Martha from Kingman, AZ
- Parts Used:
- WD12X10122
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Rinse Dispenser Cap melted on heating coil
Opened dishwasher after it completed a wash cycle. Found the rinse dispenser cap had come off during the wash and melted on the heating coil at the bottom of the machine. Pulled cap off of coil, made sure coil was not disturbed. Looked in various sites for cap. Finally found this site where I didn't need to order the whole mechanism and could order just the cap. Received the cap, screwed into the dispenser, fixed. The only problem I had was that there were two possible caps so I picked the one that was the same color as the original one. Project completed. Thanks
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- Customer:
- Daniel from San Diego, CA
- Parts Used:
- WD22X10077, WD18X10026, WD12X10061
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- More than 2 hours
- Tools:
- Nutdriver, Screw drivers, Wrench set
not washing properly glasses foggy, food particals on dishes
took apart lower spray wand cleaned filter noticed sump basket tube to be decaying flaking apart sump filled with white grit and flakes had been using Cascade all it's life and had no problems till new formulation of Cascade and then had all the problems. Steps to replace sump basket #1 turn water and power off to dishwasher #2 disconnect water line, drain line, and power cord #3 remove dishwasher from cabinet #4 open door and remove both upper and lower baskets (upper basket comes off when you remove the end plastic pieces(push in the button like piece from the side of the track and remove the end piece on both sides and the rack comes out)) #5 pull up and off lower spray wand be sure you remove the stainless steel washer that they use as a bearing for the wand #6 remove round white nylon nut(fine filter nut) that holds screen assemble in #7 remove screen by pulling straight up this also has a tube that inserts into the sump #8 remove the main conduit assemble from the pump #9 remove the upper spray wand (center screw)unit should come off #10 remove main conduit from dishwasher #11 remove sump screen cover (you may have to squeeze together to remove #12 remove inner sump basket ( it is held in place by 2 molded catches on either sides of the basket you will have to release these or just pry the side together and lift out) #13 sump cover and basket may break in removal but not expensive parts and will have to be remove before lower dishwasher bottom (perforated screen) can be removed #14 a shop vac to suck out remainder of water from sump may be helpful since now you will have to close door and turn unit upside down #15 lower sump connects to the dishwasher housing by a screw clamp, along with a sensor connection, to the pump intake, and the discharge pump #16 after all clamps are removed and the sensor removed pull the sump off the dishwasher body (note a oval ring inside the sump this mush be retained since it does not come with the new sump #17 assemble in reverse order (NOTE BE SURE TO INSTALL THE OVAL WASHER IN SUMP PRIOR TO PUTTING SUMP BACK ON DISHWASHER BODY and MAKE SURE YOU PUT LOWER DISHWASHER SCREEN (YEA THAT PERFERATED STAINLESS STEEL BOTTOM ON BEFORE YOU PUT THE SUMP SCREEN IN) Also clean and flush the fine screen from any food it may have trapped, the wands flush to make sure your spray ports are clear and not plugged. I replace the sump with a new sump screen and sump cover since they are a little different in the new design from the old. I also dumped Cascade and switched to Finish dishwashing soap it still has some phosphates in it which helps cleaning immensely
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- Customer:
- Craig from Massapequa Park, NY
- Parts Used:
- WD18X10026, WD18X10010
- Difficulty Level:
- Easy
- Total Repair Time:
- More than 2 hours
- Tools:
- Screw drivers, Socket set, Wrench (Adjustable), Wrench set
Water leaking from below
After determining that the leak was coming from the sump connector, I had to completely remove the unit from the counter. After removing all the parts in the wash cabinet (wash arms,conduit,fine,course and sump filters),the sump connector nut was revealed which I loosened, but did not remove, with a channel lock plier. The unit was then placed up-side down where I then loosened all the worm clamps that attached the drain motor,pump,and turbidity sensor to the sump and sump connector.then I removed the brackets that braced the pump to the washer body and removed the pump.at this point,you should be able to remove the drain motor and turbidity sensor from the sump and remove the sump from the washer. You should also be able to remove the connector as well.Both these items are made of some type of rubber which seems to deteriorate from the soap which was caked all over them in my case. Just reverse the above process to re-install everthing. I didn't find this job terribly difficult and it was certainly better than spending hundreds replacing the unit.
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- Customer:
- Don from Herndon, VA
- Parts Used:
- WD15X10014
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Screw drivers, Wrench (Adjustable), Wrench set
No water getting into the dishwasher
This is a somewhat difficult task in that the dishwasher had to be pulled out of the cabinet which required the water inlet hose to be removed (and water to the hose to be shut off). Once the dishwasher was free of the cabinet it had to be flipped over to reach the water inlet valve. Once the valve was replaced go in reverse to reinstall the dishwasher. Worked fine after I got everything installed; no leaks.
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- Customer:
- Charles from Walnut Creek, CA
- Parts Used:
- WD12X10163
- Difficulty Level:
- Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Screw drivers
Installation video
removed front panel and replaced new part. Timer did not work because plug kept disconnecting. Called GE service and watched him remove panel without removing control panel. Plug for timer can be installed easily and front panel replaced without disturbing cable.
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- Customer:
- Jonathan from Keller, TX
- Parts Used:
- WD12X10163
- Difficulty Level:
- Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Screw drivers
Soap dispenser did not open
Replaced wax motor and soap dispenser (all one piece). Only problem was the plastic seal on the very bottom of door had come unseated, and therefore was leaking. You need to check that it is snapped all the way in, and then the leak ceased. Took me a few tries, which made a ten minute repair into an hour long one.
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- Customer:
- Victor from East Northport, NY
- Parts Used:
- WD28X25960
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Replaced lower rack assembly
Simply took out the broken rack and inserted the new one.
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- Customer:
- Carol from Pepperell, MA
- Parts Used:
- WD28X25960
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Bottom Rack Was Rusted Out And Wheels Broken
Installed new rack assembly and it works fine. Thanks
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- Customer:
- Vivian from Belfast, ME
- Parts Used:
- WD12X10163
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers, Screw drivers
Jet Dry Rinse was not dispensing
Removed 8 screws from inside door cover. Opened the door and pulled off two wires from the detergent rinse dispenser with a pair of pliers and removed screws that held the dispenser in place. Removed the dispenser, placed new part in place and put screws back in and put wires back onto the dispenser. Closed cover and screwed back down. Easiest thing I've ever done.
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- Customer:
- Jack from Indio, CA
- Parts Used:
- WD28X24469
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
removed old silverware basket
installed new silverware basket
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