ZBD6920D00SS General Electric Dishwasher - Instructions
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- Customer:
- KEVIN from MACKINAW, IL
- Parts Used:
- WD12X10163
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
The detergent dispenser latch was broken
The repair was easy. Removed all the screws from the inside door panel, approx. 11. Watch out for that last screw as there isn't anything else holding the outside panel, inside panel and control panel together other than those screws. I then unplugged the old dispenser backed out another 6 screws and replaced the old dispenser with the new one. Put it all back together within about a half hour.
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- Customer:
- Michelle from Carlisle, PA
- Parts Used:
- WD12X10163
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Detergent cap would not stay closed
After removing the screws, the front of the dishwasher easily came off. I put 2 screws back in to hold the control panel in place. I did not want that to dangle while replacing the part. The part came off easily after removing the screws. Everything went together easy.
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- Customer:
- Laura from Waunakee, WI
- Parts Used:
- WD35X21041
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers
Wheels on lower unit kept falling off.
I simply removed the old (broken) stud rollers by pinching them with a needle nose pliers and pushing them out, snapped the new stud roller in the wheel, and snapped the wheel onto the lower basket unit. If you have all of the wheels and they are in good shape, you do not need to buy new wheels, the new stud rollers work just fine with the old wheels.
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- Customer:
- John from Magnolia, TX
- Parts Used:
- WD35X21041
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers
Basket Wheels Were Falling Off
This was a simple part swap. The stud rollers are the small peg-clips that hold the wheel on the lower dish rack. Removing the old stud rollers from the wheels required a pair of pliers. I then popped the new stud rollers into the old wheels and snapped them back onto the lower dish rack. I scored some major points from my frustrated wife -- easy, fast fix!
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- Customer:
- Ron from TYNGSBORO, MA
- Parts Used:
- WD08X10032
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Started to have a leak
Pull out the old, died gasket. Clean out track that holds gasket. insert new gasket.
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- Customer:
- Eric from SIMPSONVILLE, SC
- Parts Used:
- WD12X10163
- Difficulty Level:
- Very Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
The door on dishwasher soap dispenser broke.
Repaired the soap dispenser.
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- Customer:
- Samuel from LAS VEGAS, NV
- Parts Used:
- WD14X10009
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
Hinge arm link wore out
Used Phillips screwdriver to undo brackets that keep dishwasher in place. Pulled out dishwasher from underneath the counter. Placed hinge arm in spring, hooked spring onto clip, placed hinge arm in clip. Put back dishwasher under the counter and screwed in place. Took all of 15 minutes. Saved 185.00 for service call.
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- Customer:
- James from FAIRFIELD, CT
- Parts Used:
- WD28X24469
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
Holes in old dishwasher basket
The replacement dishwasher basket easily fit in my dishwasher. Easy to order. Quick delivery. Highly recommended.
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- Customer:
- John from Easley, SC
- Parts Used:
- WD35X21041
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers
wheels kept falling off bottom rack
Man, if you need help doing this repair, you shouldn't even own a dishwasher, much less a house. This was the easiest repair in the entire galaxy. First, I removed the old wheels, which was easy becasue they were always falling off by themselves. I then had to use pliers to squeeze the old studs to remove them from the wheels. All the wheels were still in good shape. Then I snapped the wheels onto the new studs, and snapped the studs onto the lower rack. And then, it was like I was in heaven. Bluebirds were singing, the sun was shining, my lower rack was sliding in and out and in and out like it was new. O happy day.
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- Customer:
- Marc from Brambleton, VA
- Parts Used:
- WD28X24469
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
Replace the middle flatware basket
So easy, even I was able to do it. Slide tabs back on defective basket and remove both sides, then slide the tabs onto new basket and place in dishwasher. All Done!
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- Customer:
- Paul from KENT, WA
- Parts Used:
- WD15X10014
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers, Wrench set
valve leaked
shut off water. removed lower panel disconnected power removed supply hose and outlet hose. disconnected electrical plug from valve. Un bolted valve from frame. removed elbow from valve inlet. installed elbow on new valve using Teflon tape. reinstalled valve to frame. connect hoses + electric plug to new valve. turn water on check for leaks. reconnect power. run dish washer check for leaks & popper operation. reinstall lower panel.
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- Customer:
- ARTHUR from OAK PARK, IL
- Parts Used:
- WD12X10163
- Difficulty Level:
- Very Difficult
- Total Repair Time:
- More than 2 hours
- Tools:
- Pliers, Screw drivers
Detergent dispenser did not work
Followed the instruction video on your website. It was accurate and valid. The repair should have taken 15 mins., instead one of the screws holding the dispenser was frozen. Tried DW-40, and liquid wrench. Neither worked because the screw was in plastic.Finally got out the Dremel and cutting wheels. Had to cut away enough of the unit until I could get at the screw (it was the center bottom one). Sliced through some more of the housing, then cut a notch in the screw head deep enough so I could apply enough pressure with a flat blade screwdriver to open it. After that things went as smoothly as could be expected.A bad design and cheap materials.
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- Customer:
- Virgil from NAPERVILLE, IL
- Parts Used:
- WD30X10039
- Difficulty Level:
- Difficult
- Total Repair Time:
- More than 2 hours
An old inner rail fell apart and needed replacing
I repaired by replacing both inner rails.
I found that removing an inner rail from the rack is difficult. It can be done with strong fingers separating the tabs of a front Y hook after releasing the rear hook so the rack can slide off the horizontal locator rods. It helps to apply liquid soap to the old inner rails Y clips to reduce friction.
Clean the outer rails thoroughly with a brush and liquid cleaner so the rails can engage
Inserting the inner rails into the outer rails is difficult when they are already attached to the rack. It's much easier to insert the rails independently of the rack. Push the outer rails into the inner rails while applying force to keep them engaged
Attach the rack to the rails by inserting the long rear horizontal rods of the rack into the rear clips of the rail.
Assure the tabs in the rear clips are locked
Again, it helps to apply liquid soap to the new inner rail Y clips to reduce friction
Hold the rails in place and pull the rack forward to engage the front rails with Y clips to the shorter front horizontal rods of the rack.
Force them together to spread the Y clips and lock the rails into them.
I found that removing an inner rail from the rack is difficult. It can be done with strong fingers separating the tabs of a front Y hook after releasing the rear hook so the rack can slide off the horizontal locator rods. It helps to apply liquid soap to the old inner rails Y clips to reduce friction.
Clean the outer rails thoroughly with a brush and liquid cleaner so the rails can engage
Inserting the inner rails into the outer rails is difficult when they are already attached to the rack. It's much easier to insert the rails independently of the rack. Push the outer rails into the inner rails while applying force to keep them engaged
Attach the rack to the rails by inserting the long rear horizontal rods of the rack into the rear clips of the rail.
Assure the tabs in the rear clips are locked
Again, it helps to apply liquid soap to the new inner rail Y clips to reduce friction
Hold the rails in place and pull the rack forward to engage the front rails with Y clips to the shorter front horizontal rods of the rack.
Force them together to spread the Y clips and lock the rails into them.
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- Customer:
- Todd from DALLAS, TX
- Parts Used:
- WD01X10393, WD14X10009
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers, Socket set
Plastic coupling broke on door cable counter balance
Removed dishwasher from under counter. Removed both cable pulleys and bushings. Threaded new cables and remounted pulleys and bushings. Finally stretched springs onto cables. Checked counter balance and reinstalled dishwasher.
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- Customer:
- Carl from SUMMERFIELD, FL
- Parts Used:
- WD26X10056
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Dishwasher was noisy during drying cycle.
The noise came from the dishwasher door. Removed the Phillips screws from the door edge to gain access by separating the front of the door. Had to disconnect some of the electrical connectors to allow more access. Disconnected the blower motor connector. Removed the screws holding the motor assembly and removed the blower motor. Installed the new blower motor and reconnected the electrical connectors. Reassembled the door and cycled the dishwasher. Very quiet now!
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