PDW7712N20WW General Electric Dishwasher - Instructions

Followed instructions on how-to video on website on how to remove and replace lower spray arm.

HAHA! The easiest repair we have ever done! Took it out of the box, snapped the old arm loose, put the new arm in and -- the dishwasher works like new! Thank you!

I called your tech and she sent me a awesome video that made it so easy to fix on my own

Although the replacement part was different that the original, the replacement is a better design and attached with no difficulty.

Popped out Old Roller, put in new one, pushing it together with a pair of pliers.

My only regret is that i didn't check the other side of the dishwasher... the other roller was broken also, and now i have to pay 5.95 shipping & handling for a .29 cent item

Check all your rollers before you buy just one!!!!!

Used Phillips screwdriver to undo brackets that keep dishwasher in place. Pulled out dishwasher from underneath the counter. Placed hinge arm in spring, hooked spring onto clip, placed hinge arm in clip. Put back dishwasher under the counter and screwed in place. Took all of 15 minutes. Saved 185.00 for service call.

I had a shut off water supply shut off shut under my sink. That is where I shut the water off for the dishwasher. I knew it was for the dishwasher ,because it follow the line, and could see it was going to the washer. Then I went down stairs in the basement. Opened my breaker box, and found the breaker for the dish washer marked dish washer, and put in the off position. When I was still up stairs I opened dish washer , and inside at the top was two screws holding the dishwasher to the counter top. Those two screws turned out to be the exact size of just about every screw I ended up having to unscrew on this machine. So at the time I was in the basement turning off breaker, I went to the garage to gather up tools. Take the two screws that are screwed to the counter top. Then I layed on the floor, and at the bottom of the dish washer there is a panel on the front of the machine with screws attaching it. Take those screws out. Pull off cover. Now get a flash light so you can see. They're adjustable feet that the dishwasher are being leveled by. Those feet need to most likely be adjusted down so you can the machine pulled out, and make it possible to work on. now you can you can pull it out, but watch that water supply line does not get hung up, or electrical wires. Once the machine is pulled out there is another cover on the front that I took off. Four screws hold it on. Now you can get to the part to fix it. The other thing you need to know is after taking off the valve and taking off the old 90 fitting. It will need cleaned up. When you put it on the new shut off valve use pipe dope or thread tape so it doesn't leak. Good luck.

Took stud out of old wheel, put new stud in. It was that easy!

Easy install, snap in new axle and put wheel on stud. Be sure to check all wheels for any replacement due to heat melting wheels on rack.

Repaired the soap dispenser.

I Googled bottom door gasket replacement on GE model and found several videos walking me through the process. I followed one of them and successfully replaced the gasket without pulling the appliance out.

Watched the video, and followed the directions. Although my machine had some slight differences, the repair went pretty much per the video. Got all connections back where they belonged, cleaned up the insides a little while had the door parts separated, then buttoned it all back up, ran a cleaning solution thru empty washer, let it dry then started filling with dishes and ran the wash cycle the next day when full. All is well.

Thought it might be check flapper valve on drain pump, so I replaced fairly easily, per instructions. When doing, I noticed the attached relay wires were not secure. When it was on the drain cycle one of the relay wires vibrated badly and loosened the connection enough to only work occasionaly. Would like to put new relay on the pump but they do not sell separately from the pump. (one assembly). I resecured connection and will wait till relay gives out and buy new assembly, but for now it's working perfectly!

Followed the instruction video on your website. It was accurate and valid. The repair should have taken 15 mins., instead one of the screws holding the dispenser was frozen. Tried DW-40, and liquid wrench. Neither worked because the screw was in plastic.Finally got out the Dremel and cutting wheels. Had to cut away enough of the unit until I could get at the screw (it was the center bottom one). Sliced through some more of the housing, then cut a notch in the screw head deep enough so I could apply enough pressure with a flat blade screwdriver to open it. After that things went as smoothly as could be expected.A bad design and cheap materials.

Removed the dishwasher to get at the defective parts and removed,than replaced the two check valves and reassemble.