GTMS570ED5WW General Electric Dishwasher - Instructions
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- Customer:
- Paul from DURHAM, NC
- Parts Used:
- WD21X31902C
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers
No response from control panel buttons
The problem is described perfectly at the start of this video:
https://www.youtube.com/watch?v=mxPpRjxVyPo
This video, between 5:30 min and 7:10 min of the video, led me to believe it was the user interface module not the master control board.
https://www.youtube.com/watch?v=mxPpRjxVyPo
This video showed me how to replace the UI board on my exact model of dishwasher.
https://www.youtube.com/watch?v=2scYMl-0f8s
https://www.youtube.com/watch?v=mxPpRjxVyPo
This video, between 5:30 min and 7:10 min of the video, led me to believe it was the user interface module not the master control board.
https://www.youtube.com/watch?v=mxPpRjxVyPo
This video showed me how to replace the UI board on my exact model of dishwasher.
https://www.youtube.com/watch?v=2scYMl-0f8s
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- Customer:
- Daniel from BAKERSFIELD, CA
- Parts Used:
- WD21X31902C
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Screw drivers, Socket set, Wrench (Adjustable)
Interface Control board was not working
I follow a YouTuber who had a semillar GE dishwasher model number. He was very helpful through the repair process.
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- Customer:
- James from MILLSBORO, DE
- Parts Used:
- WD21X31902C
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Screw drivers, Socket set
Dishwasher was dead. Power board had correct voltages.
Followed video instructions and all went went well.
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- Customer:
- G from GLEN COVE, NY
- Parts Used:
- WD08X22095
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 15 - 30 mins
Water leaking from bottom of Dishwasher
Replaced old gasket with new one. More difficult than expected, because new gasket was much stiffer than old one. Also, the yellow centering spot on gasket (to line up with top latch) was nearly impossible to see. Unfortunately, this did not solve the problem for me, so money was wasted. Bought new dishwasher.
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- Customer:
- Missy from BOWDLE, SD
- Parts Used:
- WD13X10071, WD21X10490
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
dishwasher would not start
I watched a step by step video provided on the Fix It app. Easy to follow directions and only took minutes to tear apart and put back together. Didn't even require help from my husband. Although the latch and striker were not the problem, contacted parts select and they then recommended the electronic control board, they ordered it, had it shipped to me within a few days, another really easy fix I did using the You tube video. Fixed the problem lickety-split. I will never go without my fix it app. Entered all my appliances. Sure beats spending hundreds on appliance repairmen! Thank you Parts Select!
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- Customer:
- Jeffrey from BENNINGTON, VT
- Parts Used:
- WD15X26140
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
No water
just bolted on the new one and hooked up the hose
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- Customer:
- Carl from Mesquite, TX
- Parts Used:
- WD21X31902C
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers, Socket set
No illumination on controls and no response from buttons
Shut off power to the unit, removed the front lower trim and under counter screws, then I disconnected the wiring from under the door leading to the UI at the top edge of the door. Removed the front door, separated and disassembled the outer door cover, I then removed the UI control board from its housing and the clear cover and reassembled the parts in reverse order and turned the power back on. FOLLOW the included instructions on connecting the pins on the new UI by cross reference the model number.
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- Customer:
- John from CROSSVILLE, TN
- Parts Used:
- WD13X10071, WD21X10490
- Difficulty Level:
- Very Difficult
- Total Repair Time:
- More than 2 hours
- Tools:
- Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
Dishwasher won't start.
Nightmare!!! The Striker latch did not pop out with a screwdriver as it was supposed to. The whole dishwasher needs to be disconnected and pulled out, then front door removed and totally disassembled to remove the screw to replace the striker latch. lots of work to replace a striker latch. Bad design!
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- Customer:
- Lori from ALLENDALE, MI
- Parts Used:
- WD21X31902C
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
The control panel went out
READ THE INSTRUCTIONS THAT COME WITH THE PART! After taking the dishwasher apart and installing the new part...it still didn't work. Then we read the instructions that came with the part. There are different settings on the part depending on your model of dishwasher. We removed the part, set it to our dishwasher, and it works perfectly. The job could have been quicker if the instructions had been read first.
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- Customer:
- Annie from NEW PHILA, OH
- Parts Used:
- WD21X31902C
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Socket set
Dead dishwasher
It took a little googling and YouTubing to find the problem and solution, but once we had this UI board in hand, the installation was simple.
Most of the labor and little bit of struggle was taking the dishwasher door apart to get to the UI board.
Make sure to follow the instructions in the package to configure for your model, which was straightforward and simple enough to do.
Once the door was back together and reinstalled, she worked like a dream. The display also seems brighter to me. We haven't had the "random singing" that the dishwasher was doing before the original UI board went out either.
You can do this fix!
Most of the labor and little bit of struggle was taking the dishwasher door apart to get to the UI board.
Make sure to follow the instructions in the package to configure for your model, which was straightforward and simple enough to do.
Once the door was back together and reinstalled, she worked like a dream. The display also seems brighter to me. We haven't had the "random singing" that the dishwasher was doing before the original UI board went out either.
You can do this fix!
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- Customer:
- Mark from FAIRFAX, VA
- Parts Used:
- WD15X26140
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
Dishwasher would not start Would run if you added 2 qt. water manually
Unplugged power.
Shut off water supply.
Remove the kick panel.
Unscrewed dishwasher from under cabinet and side screws. lower feet to reduce tension.
As you slide the dishwasher out, be sure all lines (Drain, water supply, electric are free to move with dishwasher.
I was able to hold the dishwasher at an angle to easily get to the valve. After removing the the valve, i screwed the new valve back into place. I removed the Line between the valve and Dishwasher. Putting the line on the new valve. I removed the water supply line from the old valve and installed it on the new valve.
Placed the dishwater back in place and screed it back in. I ran the cycles. everything works!
I replace the kickpaner a couple of hours later. Check to make sure there were now leaks.
Shut off water supply.
Remove the kick panel.
Unscrewed dishwasher from under cabinet and side screws. lower feet to reduce tension.
As you slide the dishwasher out, be sure all lines (Drain, water supply, electric are free to move with dishwasher.
I was able to hold the dishwasher at an angle to easily get to the valve. After removing the the valve, i screwed the new valve back into place. I removed the Line between the valve and Dishwasher. Putting the line on the new valve. I removed the water supply line from the old valve and installed it on the new valve.
Placed the dishwater back in place and screed it back in. I ran the cycles. everything works!
I replace the kickpaner a couple of hours later. Check to make sure there were now leaks.
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- Customer:
- Michael from MONMOUTH BCH, NJ
- Parts Used:
- WD21X31902C
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
Control board would not properly work and light up
Followed a u-tube video to remove dish wash door assembly to get to the control board . Not too hard if you are mechanically inclined.
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- Customer:
- Alan from NEOSHO, MO
- Parts Used:
- WD21X31902C
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
No power to the control panel
Removed the door to get to the UI control panel. Followed the instructions to set the jumpers to my particular model and put it back together. Fixed the issue and worked perfectly.
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- Customer:
- BENJAMIN from ONALASKA, TX
- Parts Used:
- WD12X26146
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
3 Plastic rollers on bottom of dish basket came off and melted by the heating coil in dishwasher,
Simply pick the basket up to slide wheels onto axles and push in until they lock in place.
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- Customer:
- PeggyAnn from EAST DUBLIN, GA
- Parts Used:
- WD13X10071, WD21X10490
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
broken latch
My son did the repair, I ordered both latch and striker, only needed the latch...only took him a few minutes to remove the old and install the new and works just fine
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