DDW550B-55 General Electric Dishwasher - Instructions

Our older GE dishwasher was leaking water on the floor while running. After inspecting it while running I was able to determine that the water was coming from the seal around the motors shaft where it entered the pump. I then looked up the washers model number and ordered the impeller shaft seal kit. To my suprise the kit arrived the very next day! After disconnecting the power and water supplies from the dishwasher , I then removed it from the cabinet base and turned it over to gain easy access to the bottom. Using nothing more than a nut driver, adjustable wrench and a pair of pliers I was able to loosen the two compression clamps and two hose clamps that hold the pump to the bottom of the washers tub. I then removed the entire pump and took it to my work bench for the rest of the repair. Removing the plastic impeller strainer was the toughest part.. Lacking the proper spanner wrench, I had no tool that would lock onto the raised tabs to turn it loose with. I was able to position the tabs in the jaws of my workbench vise and giving the entire pump a little twist, It broke free and I was then able to unscrew the rest of the way it by hand.. The old dried up detergent made for a good adhesive, and after removal I cleaned the area completely so the new strainer would thread in easy. I installed the new parts in the kit as per the supplied instructions and re-installed the pump housing back on the dishwasher and put it all back in place. After running it several times not a drip was to be seen, and I was very pleased with the whole process. With the shipping it cost me just $25.00, and it saved me a expensive service call or maybe even the cost of buying a new machine. I would say that overall it was a easy repair but lacking the right tools, you may have some trouble removing the pumps plastic strainer screen as I did. I would highly recommend PartsSelect to anyone, and the entire experience was a good one for me.

Removed rack slide end caps. They broke off because of brittleness. Removed rack, then used pliers and/or flat blade screwdriver to remove 4 rollers and axle assemblies. Replaced with new rollers/axles. Return upper rack into slides and installed new end caps. New caps slightly different than old but easily clip into place Upper rack works lile new!

The video was extremely helpful. Removing the tabs was easy. However, we struggled with the re-insertion. They did not "snap" back in as easily as seen on video. We ended up using a pair of pliers to push pieces into slot. We did not use very much pressure for fear of breaking the plastic. However, after many tries, we were successful & it works perfectly. Perhaps a close-up of the "snapping in" part might help future installers.

My GE Potscrubber 940 would not drain on all cycles. After checking the basin traps and not finding any blockage in the water drain line, I suspected that the problem was with the drain solenoid, since the motor was running smooth. I removed the dishwasher, primarily by removing the water supply line on the left side from the water inlet valve and disconnecting the electrical connections. Make sure you turn off the water and electricity before you do any work on the dishwasher. With the dishwasher taken out and on its side, the drain solenoid unit will be visible near the motor in the middle assuming that the front bottom panel of the dishwasher has been removed. I found mine to be all crudded up. I removed the electrical connections and the solenoid bracket. Then by using my multimeter, I found a bad resistance reading (infinity) for the solenoid. I ordered the Drain Solenoid Repair Kit and replaced all the items except the plastic rocker arm. Naturally, just reverse your steps to get the dishwasher back together. Turn the water and electricity back on and fire her up. Check for proper operation and any leaks and you should be done.

I would like to start-off by saying that I love this site . I've never been even remotely dissatisfied with parts I've ordered and the installation videos are awesome! I would recommend this site to anyone looking to repair appliances. Secondly, I am a retired mechanical designer with over 35 years of experience. I have a broad range of design experience in consumer, governmental, industrial and military part and product design. My opinion about the design having to do directly with my appliance is not very high and after talking with another local parts supplier discovered that this particular design is approximately 20 years old. I wonder how many dishwashers are leaking without the consumer realizing they have this problem. I followed the installation instructions provided by this site verbatim and the dishwasher still leaked like a sieve. This in my opinion goes back to my remarks concerning the design. This is a weak design at best and could benefit from an improvement in that area. After I installed the new parts, the push on nut (upon being seated onto the shaft for the drain valve flapper) was loose and spun freely. The push on nut did not properly compress the seal onto and around the flapper shaft nor into the valve housing. Water leaked through the seal as a result. I disassembled all of the parts again and placed a flat washer between the push on nut and the seal, to help compress the seal onto the flapper shaft and into the valve housing. The washer was a stainless steel flat washer with an ID that fit onto the shaft closely, but was a smaller OD than the seal. The washer was about 1/32" thick. Upon reassembly and observation, the dishwasher leak was stopped with the addition of the flat washer and my issue was resolved.

This seems to be a simple repair, but the push on nut is difficult to remove. Ended up damaging the case, so I am going to buy another dishwasher. If you plan to repair, make sure you pull the unit out to have plenty of room to work with.

Pulled the lower left side end of the old door gasket out of door gasket retaining slot and slowly and evenly continued to work my way around the door pulling the door gasket out of the retaining slot until I reached the end. I installed the new gasket into retaining the retaining slot beginning on lower left side and then slowly and evenly working my way around the door inserting the new gasket into the retaining slot. I was careful to make sure the two cutout portions of the new gasket's retaining edge were correctly positioned in the lower corners of the door.

Shut off water, disconnect power,remove
Faulty valve,install replacement part.

We ordered the pump kit by model number and it was a perfect match.(It was on our door step in 2 days with normal shipping!) Three bolts and a couple of electrical connections later and the pump was off The install was just as easy. The instructions were very easy to follow.It's great to find a company these days that knows what it is doing and does exactly what it says it will do.
Kudos and thanks!

It turned out to be an easier job than I thought it was going to be. Of course, I was still a bit surprised it worked right and didn't leak once I was done.

I started by taking off the servo that opens up the drain valve. I didn't think I could take out and replace the shaft seal from this position so I took the whole motor and drain assembly out by loosening the sump and pump clamps. This allowed me to wiggle out the whole mechanism. One plug and a ground wire had to be undone but that was it. The Push On Nut was the worst part - pain to take off - worse to get a new one on. I wasn't sure (still not) if I could get it in the right place. Once I got everything back together and the servo mount on it seemed to hold the nut in the right place.

I tested it and yelled "it doesn't leak!" my wife promptly said "Yet!".

We have run the dishwasher twice - so far - no leaks!

I couldn't have done it with out PartSelect's prompt service, diagrams, and part photos. I don't want to fix any more appliances but if I have to PartSelect is where I'll come for parts and diagrams.

We ordered our motor and pump assembly. When it arrived we followed the instructions that came with it. We had no problem with the instructions. We found it to be really easy. I was very happy since this happened 4 days before Thanksgiving. Thanks for the easy instructions, my husband got my dishwasher repaired in plenty of time for our Thanksgiving family get together.

remove water connection; shut off circuit breaker ; follow the suplied directions; reassemble washer . job done - leak gone. Wife happy.

The dishwasher was in a rental so I didn't want to spend the money for a new one. The part was expensive compared to a new (cheap) dishwasher. The order was shipped promptly and arrived when I expected even though it was Christmas time. The part fit perfectly and everything is back in place.

Once realized needed to open the wheel rail a little to remove wheel stop, it wasn't too difficult. Took about 20 minutes. Part came in a couple of days and was the correct part. Was disappointed that a similiar part, looked the same on the web site costing about $54.00 plus shipping, ended up costing about $100.00. Contacted customer service, said I needed to contact the factory. Seems like they should have researched the problem, Andy Duer

Based on what I read from other people and partselect, it was fairly easy to ascertain what was wrong. I removed the solonoid valve by removing the two screws that held in place. Had to clean up the solonoid valve rod due to water leaking into it by running it on a wire brush. Pulled out the stop nut and old seal and replaced it with the new seal. Could not get the new stop nut on but it does not seem to move so let it go. Have to say that reading all the comments certainly helped me with the repair. Additionally, ordered parts by email at 10:30 in the morning and receiving them the very next day. Could not believe they were delivered so quickly.