SHEM78W55N (01) Bosch Dishwasher - Instructions
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- Customer:
- Brian from MADISON, CT
- Parts Used:
- 00745856
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
dishwasher door would not close properly, spray arm would not engage plug
popped off old spray arm from under the rack and put on new spray arm,
couldn't be any easier, 5 minute job, door closes easily now!
couldn't be any easier, 5 minute job, door closes easily now!
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- Customer:
- daniel from AUBURN, IN
- Parts Used:
- 00611320
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
dishwasher not emptying tub, dirty dishes when the dishwasher said the cycle was done
easy repair, but the check valve wasn't the problem, it was the float switch that isn't on the tech sheet in the dishwasher or mentioned as a possible culprit anywhere I could find on the internet
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Bosch mounting bracket install
Hello,
I received the parts 12/10/23. Thank you for your prompt shipping. It was exactly what I needed and the fix went quickly with no issues.
I ordered two of PS8728568 (Mounting Bracket), because on your site for that part it identifies that each bracket is sold individually. (Reference: “Part Description” section). In addition, on that same web page under the “Question and Answers” section it identifies that each bracket is sold individually.
However, what I received was, two packages with each package having two brackets in it. It’s understandable, since you need two brackets for each dishwasher.
Obviously, this is completely contrary to what your web page states. In reality, each package is sold with a pair of brackets.
I have not opened the second package and as such it is completely resaleable. As per your Return Policy , I’d like to request a refund for the second packet of brackets and have you cover the return shipping of that package. Please advise next steps.
I received the parts 12/10/23. Thank you for your prompt shipping. It was exactly what I needed and the fix went quickly with no issues.
I ordered two of PS8728568 (Mounting Bracket), because on your site for that part it identifies that each bracket is sold individually. (Reference: “Part Description” section). In addition, on that same web page under the “Question and Answers” section it identifies that each bracket is sold individually.
However, what I received was, two packages with each package having two brackets in it. It’s understandable, since you need two brackets for each dishwasher.
Obviously, this is completely contrary to what your web page states. In reality, each package is sold with a pair of brackets.
I have not opened the second package and as such it is completely resaleable. As per your Return Policy , I’d like to request a refund for the second packet of brackets and have you cover the return shipping of that package. Please advise next steps.
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Piece that holds the insert broke
The dishwasher has inserts that can be raised and lowered to adjust the space between the dishes.
One of the holders broke.
I took out the old one and put a new one in.
1) The hardest part was identifying the piece.
This is the insert holder near the front of the rack, to the right of the cutlery basket (as you face the dishwasher)
The drawings on the site are tiny so it is hard to figure out which is the correct piece
There are 3 different numbers for each piece.
the number on the rack assembly diagram (0647)
the PartSelect Number (PS8728043) and
the Manufacturer Part Number (00616990)
I wound up ordering a number of parts and returning the ones that I didn't need (at my expense)
2) Be sure to take pictures before you remove the old piece. Once the broke piece was removed, it was not obvious to me how it the new piece connected.
Once I had the correct piece, pulling out the old one and installing the new one took no time at all.
One of the holders broke.
I took out the old one and put a new one in.
1) The hardest part was identifying the piece.
This is the insert holder near the front of the rack, to the right of the cutlery basket (as you face the dishwasher)
The drawings on the site are tiny so it is hard to figure out which is the correct piece
There are 3 different numbers for each piece.
the number on the rack assembly diagram (0647)
the PartSelect Number (PS8728043) and
the Manufacturer Part Number (00616990)
I wound up ordering a number of parts and returning the ones that I didn't need (at my expense)
2) Be sure to take pictures before you remove the old piece. Once the broke piece was removed, it was not obvious to me how it the new piece connected.
Once I had the correct piece, pulling out the old one and installing the new one took no time at all.
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- Customer:
- George from STURGEON BAY, WI
- Parts Used:
- 00611475
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
There was a roller missing from the lower washing rack.
There were 5 rollers still in place so I used them to show me how to snap the replacement roller in place.
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- Customer:
- Rick from LANDENBERG, PA
- Parts Used:
- 11018097
- Difficulty Level:
- Very Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
My flow tube had a hole in it
Initially, I received an E15 error. I evaluated for leaks but couldn't find anything except for water in the bottom of the dishwasher after about 30 minutes of the initial cycle. After discovering the hole in the flow tub, I order the part. It came a few days later & replace the part within a 15 minutes of receiving it. I didn't think it would resolve the issue but it did. Thank you!
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- Customer:
- Neil from CHESTER, WV
- Parts Used:
- 12008381
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- More than 2 hours
- Tools:
- Screw drivers, Wrench (Adjustable)
Pump and heater failure!
Removed the dishwasher from the cabinet, laid it on its side, removed the old pump/heater, installed the new and reinstalled the dishwasher. What made this a little more difficult is my dishwasher has a bottom to it that would be very difficult to remove, access to the pump is from the side! I have large hands, not much room to work!
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- Customer:
- Douglas from KENDALL PARK, NJ
- Parts Used:
- 20007068
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
The vinyl coating on one post on the upper dishwasher rack was damaged, which made the post start to rust rapidly.
The new rack arrived nearly ready to install. The brackets and wheels that connect the rack to the track in the dishwasher were already on the new rack when it was delivered. All I had to do was move some plastic parts from the old rack to the new rack. This is very easy and does not require any tools since the parts snap onto the racks. It's worth taking a moment to study the way each part is attached to the old rack before moving it to the new rack. Pay particular attention to exactly how & where the spray arm tube snaps to the rack. That tube took me two tries to get right. The whole operation took less than 15 minutes.
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- Customer:
- Jim from EDINA, MN
- Parts Used:
- 00645038
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Over the years the filter became too clogged with embedded particles
Really simple. You pull out the drain filter plate and pull the filter off the support and replace. I gave everything a good cleaning and put it back in place.
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The washer had an error message in the display of E:09. I called Bosh on customer srevice and she said that the heat pump was not working and needed to be replaced. Since the motor is the main part for this that needed to be replaced as well. The pars were under $200.00 total so we oted to fix this
We followed the video and had no problems with leaks at all afterwards. The parts fit perfectly and the machine is working great again.
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WATER DRAIN MATRIX became plugged with sludge, stopping ventilation for draining function
removed machine so left side water drain matrix was accessible, replaced that unit, reinstalled machine to its built-in location.
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- Customer:
- Sheldon from ROCKAWAY, NJ
- Parts Used:
- 00745856
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
We accidentally damaged the upper spray arm
Easily removed the old one by carefully pulling it and repeated this procedure to replace it. Total time took less than 15 minutes
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- Customer:
- Phyllis from BAYTOWN, TX
- Parts Used:
- 00611475
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Wheels on the bottom tray broke off
The repair was extremely simple. Just lined up and popped them on. No tools needed.
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- Customer:
- james from PARSIPPANY, NJ
- Parts Used:
- 00611475
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Four wheels on the lower dishwasher rack came off and got lost.
I bought replacement wheels.
I put them on the post, and they snapped onto the vertical post very easily. Job done.
I put them on the post, and they snapped onto the vertical post very easily. Job done.
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