SHEM3AY55N (01) Bosch Dishwasher - Instructions

We let this go for a shameful amount of time before I decided I could probably fix it. The roller broke so you could only pull it out about halfway or it would come off the track. I looked up the part, and bought it. Actually bought two in case it happened again. When I arrived I looked at how it was put together on the other side and then just basically pushed it onto the rod and it was fixed. I am ashamed it took so long to do it. Never be afraid to try it yourself. It was a total of $10 shipped to fix it.

The part was perfect. The repair video was very helpful, except it did not include the disassembly of the old part. I figured that out, and all went smoothly until the final step. The screw included required not a slot-head screwdriver which everyone has, not a Phillips head screwdriver which everyone has, but a screw requiring a specialized driver that no one has. WHY? I substituted a normal screw and hope that does not mean the terrorists have won.

Remove the dishwasher from under the counter. Remove door springs. On the inside of the lip of the door remove the 6 screws that hold the outer door panel on, and remove panel. this will expose hinge screws. Remove the two screws per side holding the inner door to the hinge assembly. Take pictures of the way the gasket's grey plastic end cap assembles between the inner door frame and the hinge, and remove the inner door. The old gasket has a channel lip that sits on the plastic edge of the washer tub, pull it off this lip and discard. Install new gasket and put it all back together! Use this opportunity to clean the gunk out of the upper door seals.

I watch utube to assess the problem then took eveything apart and saw the build up on the filter, which i had never cleaned. I tried to clean it but was unsuccessful so order the filter from partselect and it came within a couple of days, installed very easily and began to clean as it always had.

Really simple. You pull out the drain filter plate and pull the filter off the support and replace. I gave everything a good cleaning and put it back in place.

This repair was relatively easy and saved us literally hundreds of dollars as well as time...we were looking at 3+ weeks for a technician to come out. And that was just to diagnose. The hardest part was my own lack of experience and getting the dishwasher out because of a poor installation. The best part was identifying and ordering the part from PartSelect. The part came quickly...within 2 days. I had ordered a wrong part previously and they took it back no problem. Very pleased with the whole process and their help videos.

I ordered the wrong part....needed their help to locate the correct part.
Sent 3 emails asking for help to the 'customer service' email ----NEVER heard a word!!!......and now they want me to rate the installation ?!
Horrible customer service

Replacement was fast and very simple. Was completed in less than 5 minutes.

replacing the sensor was simple, just unplug and turn it out, but didn't solve the problem, it's a float sensor that doesn't show up on the tech sheet in the dishwasher or anywhere in troubleshooting on the internet I could find.

The problem and solution were described on the internet. I ordered a set of 4 wheels for $43+. I received one wheel. When I called Drew told me that the order was correct, but the description on the web page was wrong. He was to sent me a return label, but it has not arrived. Since then I went to the Bosch website, found the set of wheels (Part 10016657) for $42. They have been installed and the problem seems to have been fixed.

We followed the video and had no problems with leaks at all afterwards. The parts fit perfectly and the machine is working great again.

Mistakenly opened covers for the drain pump. Had to put those covers back in place.
Heater and pump installed easily with a bit of careful maneuvering the plugs and plug housing from the exterior. Pump installed in place easily. Clamp fit perfectly.

easy repair, but the check valve wasn't the problem, it was the float switch that isn't on the tech sheet in the dishwasher or mentioned as a possible culprit anywhere I could find on the internet

My son and my husband did it. I watched.
They both injured their fingers.
But it stopped the leak!