SHE863WF2N (01) Bosch Dishwasher - Instructions
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- Customer:
- Steven from LINCOLN, DE
- Parts Used:
- 10040888
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
wheel (one of eight) missing from lower rack
Slip the wheel onto the axle, snap the clip facing up onto the frame
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Piece that holds the insert broke
The dishwasher has inserts that can be raised and lowered to adjust the space between the dishes.
One of the holders broke.
I took out the old one and put a new one in.
1) The hardest part was identifying the piece.
This is the insert holder near the front of the rack, to the right of the cutlery basket (as you face the dishwasher)
The drawings on the site are tiny so it is hard to figure out which is the correct piece
There are 3 different numbers for each piece.
the number on the rack assembly diagram (0647)
the PartSelect Number (PS8728043) and
the Manufacturer Part Number (00616990)
I wound up ordering a number of parts and returning the ones that I didn't need (at my expense)
2) Be sure to take pictures before you remove the old piece. Once the broke piece was removed, it was not obvious to me how it the new piece connected.
Once I had the correct piece, pulling out the old one and installing the new one took no time at all.
One of the holders broke.
I took out the old one and put a new one in.
1) The hardest part was identifying the piece.
This is the insert holder near the front of the rack, to the right of the cutlery basket (as you face the dishwasher)
The drawings on the site are tiny so it is hard to figure out which is the correct piece
There are 3 different numbers for each piece.
the number on the rack assembly diagram (0647)
the PartSelect Number (PS8728043) and
the Manufacturer Part Number (00616990)
I wound up ordering a number of parts and returning the ones that I didn't need (at my expense)
2) Be sure to take pictures before you remove the old piece. Once the broke piece was removed, it was not obvious to me how it the new piece connected.
Once I had the correct piece, pulling out the old one and installing the new one took no time at all.
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- Customer:
- Rick from LANDENBERG, PA
- Parts Used:
- 11018097
- Difficulty Level:
- Very Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
My flow tube had a hole in it
Initially, I received an E15 error. I evaluated for leaks but couldn't find anything except for water in the bottom of the dishwasher after about 30 minutes of the initial cycle. After discovering the hole in the flow tub, I order the part. It came a few days later & replace the part within a 15 minutes of receiving it. I didn't think it would resolve the issue but it did. Thank you!
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WATER DRAIN MATRIX became plugged with sludge, stopping ventilation for draining function
removed machine so left side water drain matrix was accessible, replaced that unit, reinstalled machine to its built-in location.
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- Customer:
- Douglas from KENDALL PARK, NJ
- Parts Used:
- 20007068
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
The vinyl coating on one post on the upper dishwasher rack was damaged, which made the post start to rust rapidly.
The new rack arrived nearly ready to install. The brackets and wheels that connect the rack to the track in the dishwasher were already on the new rack when it was delivered. All I had to do was move some plastic parts from the old rack to the new rack. This is very easy and does not require any tools since the parts snap onto the racks. It's worth taking a moment to study the way each part is attached to the old rack before moving it to the new rack. Pay particular attention to exactly how & where the spray arm tube snaps to the rack. That tube took me two tries to get right. The whole operation took less than 15 minutes.
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- Customer:
- Neil from CHESTER, WV
- Parts Used:
- 12008381
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- More than 2 hours
- Tools:
- Screw drivers, Wrench (Adjustable)
Pump and heater failure!
Removed the dishwasher from the cabinet, laid it on its side, removed the old pump/heater, installed the new and reinstalled the dishwasher. What made this a little more difficult is my dishwasher has a bottom to it that would be very difficult to remove, access to the pump is from the side! I have large hands, not much room to work!
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- Customer:
- Jim from EDINA, MN
- Parts Used:
- 00645038
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Over the years the filter became too clogged with embedded particles
Really simple. You pull out the drain filter plate and pull the filter off the support and replace. I gave everything a good cleaning and put it back in place.
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The washer had an error message in the display of E:09. I called Bosh on customer srevice and she said that the heat pump was not working and needed to be replaced. Since the motor is the main part for this that needed to be replaced as well. The pars were under $200.00 total so we oted to fix this
We followed the video and had no problems with leaks at all afterwards. The parts fit perfectly and the machine is working great again.
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- Customer:
- CLYDE from TREGO, MT
- Parts Used:
- 10040888
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
When loaded, the lower rack would fall off the rails
The problem and solution were described on the internet. I ordered a set of 4 wheels for $43+. I received one wheel. When I called Drew told me that the order was correct, but the description on the web page was wrong. He was to sent me a return label, but it has not arrived. Since then I went to the Bosch website, found the set of wheels (Part 10016657) for $42. They have been installed and the problem seems to have been fixed.
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- Customer:
- Sheldon from ROCKAWAY, NJ
- Parts Used:
- 00745856
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
We accidentally damaged the upper spray arm
Easily removed the old one by carefully pulling it and repeated this procedure to replace it. Total time took less than 15 minutes
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Water leaking and high pitch noise mid way through operation.
Mistakenly opened covers for the drain pump. Had to put those covers back in place.
Heater and pump installed easily with a bit of careful maneuvering the plugs and plug housing from the exterior. Pump installed in place easily. Clamp fit perfectly.
Heater and pump installed easily with a bit of careful maneuvering the plugs and plug housing from the exterior. Pump installed in place easily. Clamp fit perfectly.
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- Customer:
- David from Sequim, WA
- Parts Used:
- 00745856
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Spray arm plug into water source became worn out and difficult to engage
The spray arm makes a slide in attachment to a slide out drawer. It was removed by forcing out of the connection on the back of the drawer and the replacement was installed by sliding it into the same connection point.
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- Customer:
- Bill from Seattle, WA
- Parts Used:
- 12054183
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Water leakage from the dishwasher; unknown source.
Followed the video on your site and it was an easy install with no more leakage.
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- Customer:
- Ronald from WASHINGTON, MI
- Parts Used:
- 10023852
- Difficulty Level:
- Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Pliers, Screw drivers, Wrench (Adjustable)
Inlet valve was leaking water at all times causing the unit to shut down with the bottom tray collecting water.
Repair was simple once the problem was diagnosed with the inlet valve.
Most of the work was in disconnecting the necessary lines so the dishwasher could be removed from the cabinets to replace the bad valve. Replacing the valve was easy. Reinstalling the dishwasher was just the reverse of the removal. The replacement part matched the original and solved the problem we had.
Most of the work was in disconnecting the necessary lines so the dishwasher could be removed from the cabinets to replace the bad valve. Replacing the valve was easy. Reinstalling the dishwasher was just the reverse of the removal. The replacement part matched the original and solved the problem we had.
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The metal support frame for my old cutlery basket was rusted which required replacement.
To remove the old cutlery drawer I had to pull the old drawer forward and work the rollers over the stops at the end of the permanently installed slides. To install the new cutlery drawer, I reversed the procedure and worked the rollers on the new drawer over the slide stops and seat the new basket. No tools were required.
As for the crockery baskets, the larger lower basket was very simple. Roll it forward onto the door and lift it out. To install the new basket reverse the procedure. Place the new basket on the door and slide it in on its rollers.
For the upper crockery basket the procedure is more complex. The retaining mechanisms for the upper basket appear to be very complet as they have a number of moving parts intricately engineered. With a little study, it become apparent releasing the locks and levers which keep the basket from rolling out and falling to the floor are well designed to both secure the basket and to remove. Each anchoring mechanism has a lever at the base and by depressing the lever it releases the basket so it can be rolled forward over the stops at the end of the slides. Some manual dexterity is required to maintain pressure on the mechanisms to ensure the basket will be released. The procedure is quickly mastered with a few attempts. The good thing is again no tools are required.
My new tray and baskets are working fine and it is a relief to have the old rusting and deteriorating tray and basket replaced. This is true for both safeguarding the crockery and cutlery form rust and chemical of deteriorating plastics, rusting metal, and bonding agents. More important, I am sure replacing the old deteriorating baskets and tray guards against any potential health issues.
As for the crockery baskets, the larger lower basket was very simple. Roll it forward onto the door and lift it out. To install the new basket reverse the procedure. Place the new basket on the door and slide it in on its rollers.
For the upper crockery basket the procedure is more complex. The retaining mechanisms for the upper basket appear to be very complet as they have a number of moving parts intricately engineered. With a little study, it become apparent releasing the locks and levers which keep the basket from rolling out and falling to the floor are well designed to both secure the basket and to remove. Each anchoring mechanism has a lever at the base and by depressing the lever it releases the basket so it can be rolled forward over the stops at the end of the slides. Some manual dexterity is required to maintain pressure on the mechanisms to ensure the basket will be released. The procedure is quickly mastered with a few attempts. The good thing is again no tools are required.
My new tray and baskets are working fine and it is a relief to have the old rusting and deteriorating tray and basket replaced. This is true for both safeguarding the crockery and cutlery form rust and chemical of deteriorating plastics, rusting metal, and bonding agents. More important, I am sure replacing the old deteriorating baskets and tray guards against any potential health issues.
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