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RCC3024GZ1 Whirlpool Cooktop - Instructions

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All Instructions for the RCC3024GZ1
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Customer:
Jon from Saint Louis, MO
Parts Used:
W10823698
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Screw drivers
Burner was non functioning
Tools required - #2 Phillips and needle nose pliers. (possibly a new spade connector and stripper/crimper) (possibly a multi-meter)

Shut off the power and slide the range forward about 8-10 inches from the wall. It does not need to be completely in the open and perhaps would not need to be moved at all. Some of the parts may be stuck with accumulation of cooking debris and grease, depending on age. Disassembly will be a bit more difficult than a new range because of this. Clean everything up before reassembly.

Open the oven door. Remove two screws, one on either side, below the control panel. Lift and work the control panel loose. It has two bullet shaped posts that engage slots in the front of the range. These are tight. Be patient and work it by lifting and pulling and wiggling the entire control panel. When loose, it will lay down flat supported by all of the wiring harnesses. In our case it did not stress the wires. If concerned, support it somehow.

There is a galvanized bracket that runs most of the width of the range and retains a rubber gasket on the front edge of the glass. Remove two screws that hold this bracket. The bracket easily comes loose, set it aside.

There is a stainless steel trim piece on each side of the cooktop, running from front to back. Each one is held in place by one screw in the front. Remove the screws and the two trim pieces will slide forward and can be removed. Set them aside.

There is a rubber gasket across the front edge of the glass cook surface. Remove it. The cooktop glass can now be lifted and worked loose from the rear rubber gasket that seals across the back edge. Set the cooking surface aside in a safe place. You now have access to the burner elements.

Using the needle nose pliers, work the spade terminal connectors loose from the burner that is to be replaced. Note their positions. The burner is held in place by two spring clips that attach the burner to a galvanized support bar that runs from front to back of the range. A screwdriver can be used to compress each clip allowing a tab to be lifted out of a slot in the galvanized bar. If needed, you can remove one front screw that holds the bar in place and lift it for better access, but while this is not necessary, it allows for a better view of the retainer clips and the tabs that fit into slots in the support bar. With both clips released, the burner is free to be removed.

Our burner clearly had a break in the coil, so there was no doubt about the cause of non-functionality.

The spring clips must be removed and transferred to the new burner. With both burners, face down on a bench, remove the screws that retain the clips to the old burner. Make note of the index numbers at the position of the old clips and place them at the same position on the new burner. This positions the burner when it is mounted so that the terminals are properly positioned to allow the wiring harness to be attached as it was.

With the spring clips in place on the new burner, place the burner back in the range and engage the tabs in the slots on the support bar. They will snap back into place. Reconnect the spade connectors. The burner should now be tested before reassembly. (see later)

In our case, when power was reestablished (but burner control in the off position) the Surface Hot light was on art all times, so we knew something was wired wrong, even though it was re-connected exactly as it had previously been. There are slight differences between the new burners and old burners that apparently impact the wiring. There are no markings on either the old burner or new burner to give clues as to how it should be wired. Neither was there any advice in the instruction sheet that came with the new burner. We tested all of the terminals with the power on (burner off) to determine what voltages were where and removed the cover of the small box to which the terminals are attached. This box contains small switches, and we were able to determine the new wiring scheme. By wiring it exactly as it originally was, we had inadvertently put power to the Surface Hot light full time and the same potential to both sides of the coil so it would not heat. With this corrected, it worked fine.

As always, reassembly is just the reveres of the steps taken to disassemble. It is a bit tricky to place the glass back in the rear gasket. Just be careful and work it into place. Also the front control panel can be challenging. Line up the bullets with the slots and work it into place. It will snap into place when it is close with the aid of the heel of your hand.

One other note. One of the four wires in the harness had a smaller female spade connector which had to be cut off and a new one crimped on in order to fit the new burner.

Because of the wiring logic issue that had to be troubleshot, this took about three hours, which included disassembly and reassembly twice (because we reassembled before testing), figurin
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Customer:
Mary from Duarte, CA
Parts Used:
W10355051
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
cleaner
just needed clearner for the top of my glass top, the operator was very helpful I received my clearniner in 7 days thank you
2 of 5 people found this instruction helpful.
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Customer:
Eduardo from Lenexa, KS
Parts Used:
W10823698
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Wrench set
the burner didn't work and digital part too
I used the digital multimeter for measure the voltage in the burner and in the digital part,I saw the electric cables
8 of 24 people found this instruction helpful.
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Customer:
Carolyn from Rockville, MD
Parts Used:
W10823711
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Screw drivers, Socket set
Surface element with Limiter - 6" - 1200W went out
First, I turned the circuit breaker off to the range. Then, I pulled the range out so that I could get to the screws which held the glass top in place. They were located on the sides of the range. I had to remove the trim pieces on the sides to get to the forward screws. Once that was done, I lifted the glass top, unplugged the wire harness, flpped it over on a protected surface. I noted the numbers on the old coil where the clips held it in place and put the clips on the new coil in the same place. The old wires just clipped on to the new coil exactly as they clipped on to the old coil. I put it all back together and it works great! I am a 70 year old woman who did this all by myself. You young guys should have no problem.
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Customer:
Robert from Bolivia, NC
Parts Used:
W10823696
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers, Wrench set
The 9" Large Surface Element was not heating-burned out
First turn off breakers for cooktop. Reached undereneath the cooktop and pushed it out and set on the counter. (1) unscrewed the frame holding the glass and removed it. (2) pulled glass off. (3) Unhooked the burned out element after identifying wire connections so I could connect the new element correctly. (4) Put the glass back on the frame. (5) Placed the frame over the glass and screwed it back to to frame. (6) Moved cooktop back into place. (7) Turned breakers back on and turned element on and it was operational. It was a very easy job.
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Customer:
Mansukhlal Dayabhai from Moultrie, GA
Parts Used:
W10823698
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers
Beingold the glass top stuck hard
unscrew 3 screws under the control panel and pull that away from the glass top making sure the wires don't come apart from the connectors. care fully slide the glass forward and replace the burner which was the easy part. DO NOT try to test without making sure that none of the burner are touching the metal surface!!!!!!!! it will trip your breaker. But now we have a range with 4 burner after a year THANKS
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Customer:
Veronica from Midlothian, TX
Parts Used:
W10823711
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers
Surface element was out
Disconnect the power.took the cooktop off the range. Turned it over. Removed the underside plate. Disconnected the bad element. Pluged inthe new element. Replaced the under plate. Reconnected the range to the stovetop .put cooktop in place. Reattached screws. Turned on power. Worked perfectly.
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Customer:
Hong from Blaine, WA
Parts Used:
W10823696
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
Surface Element burned out
Opened the range surface, changed the large surface element. One of the wire was different to unplug. Need someone else to hold the panel. It was not a tough job.
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Customer:
Stephanie from Phoenix, AZ
Parts Used:
W10823711
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
"Hot burner" Light always On
It's easier with two people.
1 - Turn the breaker for the range to OFF
2 - Verify power is off by testing the burners and lights
3 - Remove front two screws above oven door jamb
4 - Lift the top and prop it up with the spoon, or have your helper hold it.
5 - Loosen the screw at the rear of the bracket that holds the elements against the glass top (front and rear are held by the same retainer)
6 - Remove the bad element by sliding it sideways from the retainer. Do not disconnect things yet.
7 - The burner has numbers around the edge. Move brackets from old element to new one, matching the numbers. Then move wiring to new element. New burner may have a single connector where old one had 2 and a jumper. If so, ignore jumper.
8 - Slide new element under bracket and reinstall the screw.
9 - Lower the range top and re-install the screws.
10 - Turn on power and test.
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Customer:
David from Herriman, UT
Parts Used:
W10823711
Difficulty Level:
A Bit Difficult
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
burner not heating up
first I checked continuity through the surface element (burner) switch (rheostat) which was fine. then found the screws holding the burner top on and removed, this made it possible to lift up the burner top and remove the burnt out surface element.which was easy to see. take down the number, buy a new one and re hook up the four wires to the new element. (always mark down where the wires went)
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Customer:
Joel from Dillon, SC
Parts Used:
W10823711
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Pliers, Screw drivers
burner not as hot as it should be
I unplugged the stove and removed two screws on bottom of stove top (above oven door) one screw holding burner bracket in place. Took one wire off at a time and hooked to new burner, tightened all screws back down.
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Customer:
ANTHONY from HOUSTON, TX
Parts Used:
WP3196231
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Burner knobs broken
Pulled old knobs off and replaced with new knobs from PartSelect. I'm glad they had them, no one locally had them available.
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Customer:
Gerald from Hedgesville, WV
Parts Used:
W10823711
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Nutdriver, Pliers
RIght rear burner on glasstop range stopped working
Cut power to range in breaker panel. Then removed two screws (1/4" nutdriver) or phillips head just under top in front. No need to move range out from wall. Once those two screws were out, I lifted the top carefully (since wires are attached to back of range) and propped it up with a piece of spare lumber I had lying around. Then removed two screws holding right rear burner, and doing one wire at a time, pulled the wires from bad burner and reattached wires to new burner. Oh, I did need some pliers to pull the wires from the old burner; they were on real tight. ALSO, the old burner had a series of numbers around it. I quickly learned that these helped you line up the burner correctly. So I noted the numbers with the screw holes in the old burner and made sure I used the same number holes in the new burner. Once new wires were attached, I attached the new burner, aligning the same hole numbers as the removed burner, and everything lined up perfectly. Two screws were inserted to hold the burner. I lowered the top and reinserted the two screws under the front of the top and I was done. Total time was about 13 to 14 minutes. Honestly, very easy. Plus prior to me taking on the project, I had called a Maytag repair shop, who said their fee was $99, plus parts, plus any extra time required for labor, but the latter was not likely something that typically occured.
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Customer:
Donna from Voorhees, NJ
Parts Used:
WP3196231
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Knob broke and others were loose.
Thank you. Have been looking in stores for knobs to no avail.
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Customer:
Juan from Miami, FL
Parts Used:
W10823711
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
Glass top stove burner not working
OMG you have no idea how grateful I am. My husband and I watched your how-to-video and decided that it looked pretty easy for us to replace on our own. We saved close to $200 between the flat fee for a service call plus labor. Thank you very much. We were also pleased how fast our part was shipped to us.
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All Instructions for the RCC3024GZ1
31 - 45 of 70