GJC3654RS04 Whirlpool Cooktop - Instructions
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- Customer:
- Larry from RADCLIFF, KY
- Parts Used:
- W10823692
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
Dual Surface Element went out
Followed the instructions in the video provided by PartSelect, which was very accurate. They only problem I have encountered is that the wiring from the old element compared to the new element do not match up 100%. I had to call Whirlpool today and schedule a Tech to come out and see if they can resolve the problem. Right now, when the burner is turned on, both the inner and outer elements turn on.
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- Customer:
- Rita from COOPERSBURG, PA
- Parts Used:
- W10823711
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
Burned out burnrr
Went well. Husband, who has some appliance repair experience, did repair in less than a hour. Replacement burner was not an exact duplicate of original but he was able to adjust for that.
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- Customer:
- Sergio from JENSEN BEACH, FL
- Parts Used:
- W10823711
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
Burner did not heat up
Access to burner nothing like on-line videos:
1) Remove 4 screws under front control panel. (Oven door needs to be open.)
2) Remove 2 flat head screws on sides of control panel. This will loosen control panel. Capture control panel to keep from hanging from wires/connectors. I used hooks made from a wire hanger.
3) Remove 2 screws to remove two steel panels on either side of stove.
4) Remove rear screw of the 2 front screws now exposed and 2 rear screws near top of stove.
5) Carefully flip over glass top being careful not to pull on the wires.
6) Identify burner to be replaced. Note 2 numbers where two clamps are attached to burner.
7) Using 3/8” nut driver, remove screws to allow removal of burner. Remove wires per included instructions. Remove burner.
8) Place new burner under clamps and align to the holes by the two numbers noted in step 6 above.
9) Connect wires to new burner as per included instructions.
10) Reverse removal steps.
1) Remove 4 screws under front control panel. (Oven door needs to be open.)
2) Remove 2 flat head screws on sides of control panel. This will loosen control panel. Capture control panel to keep from hanging from wires/connectors. I used hooks made from a wire hanger.
3) Remove 2 screws to remove two steel panels on either side of stove.
4) Remove rear screw of the 2 front screws now exposed and 2 rear screws near top of stove.
5) Carefully flip over glass top being careful not to pull on the wires.
6) Identify burner to be replaced. Note 2 numbers where two clamps are attached to burner.
7) Using 3/8” nut driver, remove screws to allow removal of burner. Remove wires per included instructions. Remove burner.
8) Place new burner under clamps and align to the holes by the two numbers noted in step 6 above.
9) Connect wires to new burner as per included instructions.
10) Reverse removal steps.
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- Customer:
- Carolyn from Rockville, MD
- Parts Used:
- W10823711
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Screw drivers, Socket set
Surface element with Limiter - 6" - 1200W went out
First, I turned the circuit breaker off to the range. Then, I pulled the range out so that I could get to the screws which held the glass top in place. They were located on the sides of the range. I had to remove the trim pieces on the sides to get to the forward screws. Once that was done, I lifted the glass top, unplugged the wire harness, flpped it over on a protected surface. I noted the numbers on the old coil where the clips held it in place and put the clips on the new coil in the same place. The old wires just clipped on to the new coil exactly as they clipped on to the old coil. I put it all back together and it works great! I am a 70 year old woman who did this all by myself. You young guys should have no problem.
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- Customer:
- Garland from Blue Springs, MO
- Parts Used:
- WP9759474
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Pliers, Screw drivers
Glass top burner would not cycle on and off at lower tempature settings. Burner was on high at all settings.
Kill all power going to cook top.Remove knobs and lift cook top out of opening. Remove screws around outer edge of cook top, and lift glass top off of metal box.You must pry metal inward slightly to release glass top. Be carefull not to damage glass top. Now that top is removed take out two screws that hold switches in place and lift out piece that holds all switches and remove the two screws that hold the bad switch in place. Be careful and make a diagram of how the switch is wired. Remove wires on bad switch and wire to new switch. Wires are kind of short so you have to just pull switch to the side when you remove and replace wires. Make sure new switch is wired like old one. Put switch back in place. Put everything back together in reverse order of removal. Turn power back on and check operation.
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- Customer:
- Veronica from Midlothian, TX
- Parts Used:
- W10823711
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
Surface element was out
Disconnect the power.took the cooktop off the range. Turned it over. Removed the underside plate. Disconnected the bad element. Pluged inthe new element. Replaced the under plate. Reconnected the range to the stovetop .put cooktop in place. Reattached screws. Turned on power. Worked perfectly.
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- Customer:
- Jay from Brevard, NC
- Parts Used:
- W10823692
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Burned out heating element for radiant heat burner
I watched the video, purchased the correct heating element and did the repair as illustrated in the video. I simply removed the cook top, removed the ground wire, removed the wiring harness, removed the failed heating element, installed the new heating element and reinstalled the wiring. Piece of cake!
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- Customer:
- Edwin from Christoval, TX
- Parts Used:
- W10823692
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
dual element burned out
A breeze. Lifted top, propped it, removed defective element, disconnected wire modules,connected modules to new element, fastened new element, closed top.
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- Customer:
- Jayson from Cape Coral, FL
- Parts Used:
- W10823711
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
1200 watt r/rear burner element has an opening in the elementg
Shut off 220 volt power to range. Removed two screws for cooktop element access. Used needle-nose pliers to remove power (2) and control (2) lugs and wires. Remove defective cooking element module, replaced. Reverse steps for new unit.
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- Customer:
- clarence from norwalk, CT
- Parts Used:
- W10823711
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
no problem
i did fine
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- Customer:
- Juan from Miami, FL
- Parts Used:
- W10823711
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Glass top stove burner not working
OMG you have no idea how grateful I am. My husband and I watched your how-to-video and decided that it looked pretty easy for us to replace on our own. We saved close to $200 between the flat fee for a service call plus labor. Thank you very much. We were also pleased how fast our part was shipped to us.
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- Customer:
- Lacey from Raleigh, NC
- Parts Used:
- W10823692
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
2 burners burned out of flat top stove
I can't believe how easy this was to fix. 1. Unplug the stove. 2. remove the screws that hold the stove top in place. 3. pull the top up, unplug the electrical wires and unscrew the ground wire 4. remove the stove top and flip it over. 4. unscrew braces holding the burners in place. 5. with pliers, remove the wire connections between stove top and old burners 6. replace with new burners. 7. reattach everything. And you're done! Go brag to the neighbors about what you just did.
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- Customer:
- Nelson from San Juan Capistrano, CA
- Parts Used:
- WP9759474
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Bad swith
Its is very easy.Thakns for your tips.They take 30 minuts
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- Customer:
- Tevfik from Naugatuck, CT
- Parts Used:
- W10823711
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Small Surface Burner Was not Working
Repair video was very helpful. I have removed the screws on both sides of the appliance under the surface plate, in the front. The Owen door has to be open for that. Then I have pulled the surface plate for a little space to disconnect the two connectors. Turned the surface plate over on the kitchen table, removed the 6 screws. Turned the burners assembly over and removed the small burner by disengaging the two clips. I have removed the 2 clops from the burned burner and assembled it to the new burner. I have placed the burner and engaged the 2 clips with a crownose players. I have removed one electrical connecter at a time and connected to the new burner. I have turned over the assembly over the glass plate and assembled the back cover with 6 screws. Put the surface plate on the range and connected the 2 connectors, pushed back, lined it up with the 2 screw holes in front of the range on bot sides and put the 2 screws in and Finished.
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- Customer:
- Joel from Dillon, SC
- Parts Used:
- W10823711
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers, Screw drivers
burner not as hot as it should be
I unplugged the stove and removed two screws on bottom of stove top (above oven door) one screw holding burner bracket in place. Took one wire off at a time and hooked to new burner, tightened all screws back down.
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