KECC502GWH05 KitchenAid Cooktop - Instructions
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- Customer:
- Rita from COOPERSBURG, PA
- Parts Used:
- W10823711
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
Burned out burnrr
Went well. Husband, who has some appliance repair experience, did repair in less than a hour. Replacement burner was not an exact duplicate of original but he was able to adjust for that.
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- Customer:
- Sergio from JENSEN BEACH, FL
- Parts Used:
- W10823711
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
Burner did not heat up
Access to burner nothing like on-line videos:
1) Remove 4 screws under front control panel. (Oven door needs to be open.)
2) Remove 2 flat head screws on sides of control panel. This will loosen control panel. Capture control panel to keep from hanging from wires/connectors. I used hooks made from a wire hanger.
3) Remove 2 screws to remove two steel panels on either side of stove.
4) Remove rear screw of the 2 front screws now exposed and 2 rear screws near top of stove.
5) Carefully flip over glass top being careful not to pull on the wires.
6) Identify burner to be replaced. Note 2 numbers where two clamps are attached to burner.
7) Using 3/8” nut driver, remove screws to allow removal of burner. Remove wires per included instructions. Remove burner.
8) Place new burner under clamps and align to the holes by the two numbers noted in step 6 above.
9) Connect wires to new burner as per included instructions.
10) Reverse removal steps.
1) Remove 4 screws under front control panel. (Oven door needs to be open.)
2) Remove 2 flat head screws on sides of control panel. This will loosen control panel. Capture control panel to keep from hanging from wires/connectors. I used hooks made from a wire hanger.
3) Remove 2 screws to remove two steel panels on either side of stove.
4) Remove rear screw of the 2 front screws now exposed and 2 rear screws near top of stove.
5) Carefully flip over glass top being careful not to pull on the wires.
6) Identify burner to be replaced. Note 2 numbers where two clamps are attached to burner.
7) Using 3/8” nut driver, remove screws to allow removal of burner. Remove wires per included instructions. Remove burner.
8) Place new burner under clamps and align to the holes by the two numbers noted in step 6 above.
9) Connect wires to new burner as per included instructions.
10) Reverse removal steps.
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- Customer:
- Mary from Duarte, CA
- Parts Used:
- W10355051
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
cleaner
just needed clearner for the top of my glass top, the operator was very helpful I received my clearniner in 7 days thank you
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- Customer:
- Gerald from Hedgesville, WV
- Parts Used:
- W10823711
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver, Pliers
RIght rear burner on glasstop range stopped working
Cut power to range in breaker panel. Then removed two screws (1/4" nutdriver) or phillips head just under top in front. No need to move range out from wall. Once those two screws were out, I lifted the top carefully (since wires are attached to back of range) and propped it up with a piece of spare lumber I had lying around. Then removed two screws holding right rear burner, and doing one wire at a time, pulled the wires from bad burner and reattached wires to new burner. Oh, I did need some pliers to pull the wires from the old burner; they were on real tight. ALSO, the old burner had a series of numbers around it. I quickly learned that these helped you line up the burner correctly. So I noted the numbers with the screw holes in the old burner and made sure I used the same number holes in the new burner. Once new wires were attached, I attached the new burner, aligning the same hole numbers as the removed burner, and everything lined up perfectly. Two screws were inserted to hold the burner. I lowered the top and reinserted the two screws under the front of the top and I was done. Total time was about 13 to 14 minutes. Honestly, very easy. Plus prior to me taking on the project, I had called a Maytag repair shop, who said their fee was $99, plus parts, plus any extra time required for labor, but the latter was not likely something that typically occured.
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- Customer:
- Scott from The Colony, TX
- Parts Used:
- WP9750372FF
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
I was missing a temperature knob.
We had been missing it for years. Perhaps it melted, maybe the dog. Anyway, Home Depot didnt have the match. I order the exact knob, received it in a very timely manner. Took it out of the package, and without any tool, placed it it it rightful spot. My wife is happy now. Thanks for helping me.
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- Customer:
- Joel from Dillon, SC
- Parts Used:
- W10823711
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers, Screw drivers
burner not as hot as it should be
I unplugged the stove and removed two screws on bottom of stove top (above oven door) one screw holding burner bracket in place. Took one wire off at a time and hooked to new burner, tightened all screws back down.
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- Customer:
- Sam from Fairport, NY
- Parts Used:
- W10823699
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
One of the burner wasn't light up.
The repair was very easy. It took me less than ten minutes. There were only five screws including two to hold heat element that I have to unscrew and transferred the old clip the screw onto new heat element.
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- Customer:
- Juan from Miami, FL
- Parts Used:
- W10823711
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Glass top stove burner not working
OMG you have no idea how grateful I am. My husband and I watched your how-to-video and decided that it looked pretty easy for us to replace on our own. We saved close to $200 between the flat fee for a service call plus labor. Thank you very much. We were also pleased how fast our part was shipped to us.
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- Customer:
- Lacey from Raleigh, NC
- Parts Used:
- W10823692
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
2 burners burned out of flat top stove
I can't believe how easy this was to fix. 1. Unplug the stove. 2. remove the screws that hold the stove top in place. 3. pull the top up, unplug the electrical wires and unscrew the ground wire 4. remove the stove top and flip it over. 4. unscrew braces holding the burners in place. 5. with pliers, remove the wire connections between stove top and old burners 6. replace with new burners. 7. reattach everything. And you're done! Go brag to the neighbors about what you just did.
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- Customer:
- Jayson from Cape Coral, FL
- Parts Used:
- W10823711
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
1200 watt r/rear burner element has an opening in the elementg
Shut off 220 volt power to range. Removed two screws for cooktop element access. Used needle-nose pliers to remove power (2) and control (2) lugs and wires. Remove defective cooking element module, replaced. Reverse steps for new unit.
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- Customer:
- Bob from Aberdeen, NJ
- Parts Used:
- W10823692
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Center of Front Burner not heating up
Ceramic cooktop: Turn off power to the unit. remove long "locking" screws from underside of the unit; remove clips (may take a little effort if they are "frozen" in place) From underneath unit lift it up and out of the counter - do not try to lift from ceramic top- remove 4 control knobsun - remove 12 screws (3 per side) attaching ceramic top to the unit - carefully work ceramic top off the bottom frame; its a friction fit - do not force it. Place ceramic top in a safe, flat space. Note the orientation of the burner - you will need to replace the new one in the exact same orientation - also note the connections on the existing unit and match them to where they will go on the new unit. (note: my old unit had a black wire that was replaced by a solid metal strip) work the wire clips off the existing unit, flip it ove and note the number on the "clock face" where the spring clips attach. You may need to drill a small pilot hole from the top side. remove the spring clips from the old unit and place them on the new unit. These clips align the unit in the proper location and provide proper contact with the bottom of the ceramic top. Replace the top gentley working it onto the base and replace the 12 screws. Place the unit back in the countertop being careful to lift up to reposition so you don't disturb the foam tape along the edge of the opening. Replace the clips in the side of the unit, replace the mounting screws, replace the control knobs, turn power back on. You should be done. Takes about 30 minutes.
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- Customer:
- Edwin from Christoval, TX
- Parts Used:
- W10823692
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
dual element burned out
A breeze. Lifted top, propped it, removed defective element, disconnected wire modules,connected modules to new element, fastened new element, closed top.
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- Customer:
- David from Herriman, UT
- Parts Used:
- W10823711
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
burner not heating up
first I checked continuity through the surface element (burner) switch (rheostat) which was fine. then found the screws holding the burner top on and removed, this made it possible to lift up the burner top and remove the burnt out surface element.which was easy to see. take down the number, buy a new one and re hook up the four wires to the new element. (always mark down where the wires went)
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- Customer:
- Ruben from Port St Lucie, FL
- Parts Used:
- W10823711
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Rear left burner,went out.
I did exactly what your instruction video showed. The most important thing to remember is to TURN THE POWER OFF FIRST.
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- Customer:
- david from cleveland, TX
- Parts Used:
- W10823699
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Burner Would,Nt Heat Up.
Removed top of stove replaced heating element ,piece of cake.
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