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KECC502GBT1 KitchenAid Cooktop - Instructions

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All Instructions for the KECC502GBT1
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Customer:
Larry from RADCLIFF, KY
Parts Used:
W10823692
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers
Dual Surface Element went out
Followed the instructions in the video provided by PartSelect, which was very accurate. They only problem I have encountered is that the wiring from the old element compared to the new element do not match up 100%. I had to call Whirlpool today and schedule a Tech to come out and see if they can resolve the problem. Right now, when the burner is turned on, both the inner and outer elements turn on.
1 person found this instruction helpful.
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Customer:
Rita from COOPERSBURG, PA
Parts Used:
W10823711
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
Burned out burnrr
Went well. Husband, who has some appliance repair experience, did repair in less than a hour. Replacement burner was not an exact duplicate of original but he was able to adjust for that.
1 person found this instruction helpful.
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Customer:
Sergio from JENSEN BEACH, FL
Parts Used:
W10823711
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers, Screw drivers
Burner did not heat up
Access to burner nothing like on-line videos:

1) Remove 4 screws under front control panel. (Oven door needs to be open.)
2) Remove 2 flat head screws on sides of control panel. This will loosen control panel. Capture control panel to keep from hanging from wires/connectors. I used hooks made from a wire hanger.
3) Remove 2 screws to remove two steel panels on either side of stove.
4) Remove rear screw of the 2 front screws now exposed and 2 rear screws near top of stove.
5) Carefully flip over glass top being careful not to pull on the wires.
6) Identify burner to be replaced. Note 2 numbers where two clamps are attached to burner.
7) Using 3/8” nut driver, remove screws to allow removal of burner. Remove wires per included instructions. Remove burner.
8) Place new burner under clamps and align to the holes by the two numbers noted in step 6 above.
9) Connect wires to new burner as per included instructions.
10) Reverse removal steps.
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Customer:
Jane from BRYAN, TX
Parts Used:
W10823711
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Socket set
Back left burner went out
I found on youtube Also we marked each wire with masking tape 1A and 1B, 2A and 2B. The wires were the same color.
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Customer:
Krystal from Centralia, IL
Parts Used:
W10823692
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
bad burner
My dual zone burner would trip my breaker anytime i tried to turn it on. All the other burners would work fine. I searched online and found a way to test my burner, which was shorted or grounded out. I purchased a new burner from the site...It was as cheap or cheaper than other sites. It showed up a few days quicker than i was expecting..I also replaced the switch to the burner, just as a precaution and to save time since i already had the top glass off of my burners....EASY JOB!
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Customer:
Patricia Josephine from N RICHLND HLS, TX
Parts Used:
W10823692
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers
Replace old Element
The new element wiring placements were totally different from the old element. Lucky for me the lettering printed on the terminals for each pole was the same as on the old one. It was just a matter of matching up each terminal pole lettering. The instructions that came with the new element were of no help at all. Youtube was my best helper.
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Customer:
Jaime from Deltona, FL
Parts Used:
W10823711
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers
Elements burned wouldn't heat
First I cut electric power off removed the two screws that hold glass top lifted up and removed two screws that hold element in place. I disonnected the wires and then pulled the element out
3 of 7 people found this instruction helpful.
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Customer:
Mary from Duarte, CA
Parts Used:
W10355051
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
cleaner
just needed clearner for the top of my glass top, the operator was very helpful I received my clearniner in 7 days thank you
2 of 5 people found this instruction helpful.
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Customer:
Gerald from Hedgesville, WV
Parts Used:
W10823711
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Nutdriver, Pliers
RIght rear burner on glasstop range stopped working
Cut power to range in breaker panel. Then removed two screws (1/4" nutdriver) or phillips head just under top in front. No need to move range out from wall. Once those two screws were out, I lifted the top carefully (since wires are attached to back of range) and propped it up with a piece of spare lumber I had lying around. Then removed two screws holding right rear burner, and doing one wire at a time, pulled the wires from bad burner and reattached wires to new burner. Oh, I did need some pliers to pull the wires from the old burner; they were on real tight. ALSO, the old burner had a series of numbers around it. I quickly learned that these helped you line up the burner correctly. So I noted the numbers with the screw holes in the old burner and made sure I used the same number holes in the new burner. Once new wires were attached, I attached the new burner, aligning the same hole numbers as the removed burner, and everything lined up perfectly. Two screws were inserted to hold the burner. I lowered the top and reinserted the two screws under the front of the top and I was done. Total time was about 13 to 14 minutes. Honestly, very easy. Plus prior to me taking on the project, I had called a Maytag repair shop, who said their fee was $99, plus parts, plus any extra time required for labor, but the latter was not likely something that typically occured.
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Customer:
Scott from The Colony, TX
Parts Used:
WP9750372FF
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
I was missing a temperature knob.
We had been missing it for years. Perhaps it melted, maybe the dog. Anyway, Home Depot didnt have the match. I order the exact knob, received it in a very timely manner. Took it out of the package, and without any tool, placed it it it rightful spot. My wife is happy now. Thanks for helping me.
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Customer:
Joel from Dillon, SC
Parts Used:
W10823711
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Pliers, Screw drivers
burner not as hot as it should be
I unplugged the stove and removed two screws on bottom of stove top (above oven door) one screw holding burner bracket in place. Took one wire off at a time and hooked to new burner, tightened all screws back down.
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Customer:
Ruben from Port St Lucie, FL
Parts Used:
W10823711
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
Rear left burner,went out.
I did exactly what your instruction video showed. The most important thing to remember is to TURN THE POWER OFF FIRST.
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Customer:
david from cleveland, TX
Parts Used:
W10823699
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
Burner Would,Nt Heat Up.
Removed top of stove replaced heating element ,piece of cake.
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Customer:
James from Sacramento, CA
Parts Used:
W10823711
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers
glass top,small burner did not function, open circuit in heating coil element
Remove top oven door,remove two hex head screws located underneath cook top at the front on both sides,slid the range top forward approx. three(3) inches to obtain access needed to unplug the wiring harness, located behind the vertical part of the cook top,removed the cook top,placing it on a padded table with the glass side down,disconnected the three (3)wire spades and unscrewed three screws anchoring heating element to the cook top frame, replaced defective heating assembly with new. Repeated above steps noted above,in reverse order. And yes, all work was done after power was shut off at power panels dedicated oven circuit.
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Customer:
George from Newnan, GA
Parts Used:
8203534
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
Failed infinite control switch for double element heating unit
Followed the instructions in the switch kit. Unpluged range glass cook-top power cord. Lifted smooth cook-top out of counter hole. Removed about 10 sheet metal screws around box/glass surface interface. Removed all 5 infinite control power switch knobs vertically. Lifted glass cook-top from element box. Set cook-top aside on edge away from work area. Flipped switch control box cover and identified which switch was to be replaced. Noted colors and terminal post data. Replaced 1 wire at a time per the kit instructions. Reversed procedures. Turned unit on and confirmed proper function. That was it!
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All Instructions for the KECC502GBT1
31 - 45 of 87