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KECD865HBT05 KitchenAid Cooktop - Instructions

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All Instructions for the KECD865HBT05
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Customer:
James from HILTON, NY
Parts Used:
W10823711
Difficulty Level:
A Bit Difficult
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Pliers
Coil shorted out.
Removed cooktop, wiring and coil. Marked where wires went on limiter
tabs. Ordered coil 1200 Watt, received a 1500 one. Sent back to PS with prepaid shipping label {great}. New one had a different limiter tab arrangement. The instructions included warned this but doesn't tell you where to put the wiring. Instructions say to remove the old limiter and put it on the new coil but this can not be physically be done plus who would want an old limiter on a new coil.
Found a YOU TUBE video on how to test and place wires on limiter switches which shows the number letter sequence on the ceramic part. Maybe PS will put that info in their instructions. Coil works great !!
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Customer:
Krystal from Centralia, IL
Parts Used:
W10823692
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
bad burner
My dual zone burner would trip my breaker anytime i tried to turn it on. All the other burners would work fine. I searched online and found a way to test my burner, which was shorted or grounded out. I purchased a new burner from the site...It was as cheap or cheaper than other sites. It showed up a few days quicker than i was expecting..I also replaced the switch to the burner, just as a precaution and to save time since i already had the top glass off of my burners....EASY JOB!
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Customer:
Jon from Saint Louis, MO
Parts Used:
W10823698
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Screw drivers
Burner was non functioning
Tools required - #2 Phillips and needle nose pliers. (possibly a new spade connector and stripper/crimper) (possibly a multi-meter)

Shut off the power and slide the range forward about 8-10 inches from the wall. It does not need to be completely in the open and perhaps would not need to be moved at all. Some of the parts may be stuck with accumulation of cooking debris and grease, depending on age. Disassembly will be a bit more difficult than a new range because of this. Clean everything up before reassembly.

Open the oven door. Remove two screws, one on either side, below the control panel. Lift and work the control panel loose. It has two bullet shaped posts that engage slots in the front of the range. These are tight. Be patient and work it by lifting and pulling and wiggling the entire control panel. When loose, it will lay down flat supported by all of the wiring harnesses. In our case it did not stress the wires. If concerned, support it somehow.

There is a galvanized bracket that runs most of the width of the range and retains a rubber gasket on the front edge of the glass. Remove two screws that hold this bracket. The bracket easily comes loose, set it aside.

There is a stainless steel trim piece on each side of the cooktop, running from front to back. Each one is held in place by one screw in the front. Remove the screws and the two trim pieces will slide forward and can be removed. Set them aside.

There is a rubber gasket across the front edge of the glass cook surface. Remove it. The cooktop glass can now be lifted and worked loose from the rear rubber gasket that seals across the back edge. Set the cooking surface aside in a safe place. You now have access to the burner elements.

Using the needle nose pliers, work the spade terminal connectors loose from the burner that is to be replaced. Note their positions. The burner is held in place by two spring clips that attach the burner to a galvanized support bar that runs from front to back of the range. A screwdriver can be used to compress each clip allowing a tab to be lifted out of a slot in the galvanized bar. If needed, you can remove one front screw that holds the bar in place and lift it for better access, but while this is not necessary, it allows for a better view of the retainer clips and the tabs that fit into slots in the support bar. With both clips released, the burner is free to be removed.

Our burner clearly had a break in the coil, so there was no doubt about the cause of non-functionality.

The spring clips must be removed and transferred to the new burner. With both burners, face down on a bench, remove the screws that retain the clips to the old burner. Make note of the index numbers at the position of the old clips and place them at the same position on the new burner. This positions the burner when it is mounted so that the terminals are properly positioned to allow the wiring harness to be attached as it was.

With the spring clips in place on the new burner, place the burner back in the range and engage the tabs in the slots on the support bar. They will snap back into place. Reconnect the spade connectors. The burner should now be tested before reassembly. (see later)

In our case, when power was reestablished (but burner control in the off position) the Surface Hot light was on art all times, so we knew something was wired wrong, even though it was re-connected exactly as it had previously been. There are slight differences between the new burners and old burners that apparently impact the wiring. There are no markings on either the old burner or new burner to give clues as to how it should be wired. Neither was there any advice in the instruction sheet that came with the new burner. We tested all of the terminals with the power on (burner off) to determine what voltages were where and removed the cover of the small box to which the terminals are attached. This box contains small switches, and we were able to determine the new wiring scheme. By wiring it exactly as it originally was, we had inadvertently put power to the Surface Hot light full time and the same potential to both sides of the coil so it would not heat. With this corrected, it worked fine.

As always, reassembly is just the reveres of the steps taken to disassemble. It is a bit tricky to place the glass back in the rear gasket. Just be careful and work it into place. Also the front control panel can be challenging. Line up the bullets with the slots and work it into place. It will snap into place when it is close with the aid of the heel of your hand.

One other note. One of the four wires in the harness had a smaller female spade connector which had to be cut off and a new one crimped on in order to fit the new burner.

Because of the wiring logic issue that had to be troubleshot, this took about three hours, which included disassembly and reassembly twice (because we reassembled before testing), figurin
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Customer:
Rita from COOPERSBURG, PA
Parts Used:
W10823711
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
Burned out burnrr
Went well. Husband, who has some appliance repair experience, did repair in less than a hour. Replacement burner was not an exact duplicate of original but he was able to adjust for that.
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Customer:
Sergio from JENSEN BEACH, FL
Parts Used:
W10823711
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers, Screw drivers
Burner did not heat up
Access to burner nothing like on-line videos:

1) Remove 4 screws under front control panel. (Oven door needs to be open.)
2) Remove 2 flat head screws on sides of control panel. This will loosen control panel. Capture control panel to keep from hanging from wires/connectors. I used hooks made from a wire hanger.
3) Remove 2 screws to remove two steel panels on either side of stove.
4) Remove rear screw of the 2 front screws now exposed and 2 rear screws near top of stove.
5) Carefully flip over glass top being careful not to pull on the wires.
6) Identify burner to be replaced. Note 2 numbers where two clamps are attached to burner.
7) Using 3/8” nut driver, remove screws to allow removal of burner. Remove wires per included instructions. Remove burner.
8) Place new burner under clamps and align to the holes by the two numbers noted in step 6 above.
9) Connect wires to new burner as per included instructions.
10) Reverse removal steps.
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Customer:
Mary from Duarte, CA
Parts Used:
W10355051
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
cleaner
just needed clearner for the top of my glass top, the operator was very helpful I received my clearniner in 7 days thank you
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Customer:
Eduardo from Lenexa, KS
Parts Used:
W10823698
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Wrench set
the burner didn't work and digital part too
I used the digital multimeter for measure the voltage in the burner and in the digital part,I saw the electric cables
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Customer:
DENNIS from ROWLEY, MA
Parts Used:
W10823692
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
The inner heating element was not working
The range top came off with two screws under the front portion of the glass top (by the oven door). I unplugged the connection plugs at the rear off the range top, unscrewed the rear screws holding the heating unit in place and plugged in new element and reassembled range unit. You need to removed the two phillip head screws at the rear of the range top in order to remove the bar holding the heating element. Once you do this it is very easy to finish the job.
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Customer:
Howard from CHESHIRE, CT
Parts Used:
W10823692, W10823698
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers
replace two stove top burners
It was very easy. Disconnect the electricity. Take the two screws out that hold the top in place. Raise the top and with the pliers change all the electrical connections and retaining bars. Install the two new burned tops. Lower the top and re-install the two retaining screws.
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Customer:
Jay from Brevard, NC
Parts Used:
W10823692
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
Burned out heating element for radiant heat burner
I watched the video, purchased the correct heating element and did the repair as illustrated in the video. I simply removed the cook top, removed the ground wire, removed the wiring harness, removed the failed heating element, installed the new heating element and reinstalled the wiring. Piece of cake!
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Customer:
Mansukhlal Dayabhai from Moultrie, GA
Parts Used:
W10823698
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers
Beingold the glass top stuck hard
unscrew 3 screws under the control panel and pull that away from the glass top making sure the wires don't come apart from the connectors. care fully slide the glass forward and replace the burner which was the easy part. DO NOT try to test without making sure that none of the burner are touching the metal surface!!!!!!!! it will trip your breaker. But now we have a range with 4 burner after a year THANKS
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Customer:
Stephen from San Antonio, TX
Parts Used:
3190639
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
Fan Switch Cap Snapped Off
Got a new fan switch. Removed the heater dials. Disconnected exhaust tube from blower (it was sealed with aluminum tape). Lifted cooktop straight out of the counter-top, rotated it a little so that it would rest on a pair of 2x10's I set at the extreme corners of the counter-top cutout. After that it was real simple - unscrew the tangs from the sheet metal. Then use a screw driver and gently pop the glass free of the sheet metal housing. Once the glass is off, unscrew the control panel cover and rotate it over. The switch is mounted with a jam nut - remove that and disconnect the cables. Reverse the process with the new switch. Only beef I had was the housing sent by part select was damaged, so I had to swap the electrical innards to get the thing to work. It took 60 minutes and most of the time was spent cleaning the baked on food off the cooktop and countertop. Had to use a razor blade to scrape the crud off. Actual repair without cleaning was 20 minutes.
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Customer:
Scott from The Colony, TX
Parts Used:
WP9750372FF
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
I was missing a temperature knob.
We had been missing it for years. Perhaps it melted, maybe the dog. Anyway, Home Depot didnt have the match. I order the exact knob, received it in a very timely manner. Took it out of the package, and without any tool, placed it it it rightful spot. My wife is happy now. Thanks for helping me.
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Customer:
Louis from Morgan, TX
Parts Used:
W10823711
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
The left rear burner had stopped heating.
1. I ordered a replacement heater element from Parts Select, which arrived in just 3 days at my home. 2. I turned off the main circuit breaker to the range. 3. There are two small sheet metal screws inside the top left and right side of the oven door frame which need to be removed first in order to lift and remove the burner top from the range. 4. After lifting and pulling the burner top toward me about 6 inches, I unplugged the left and right burner assembly wiring harness connectors. 5. I lifted the burner top assembly off the stove and turned it upside down an a table. 6. There are six sheet metal screws that need to be removed to allow the sheet metal panel holding the heater assemblies to be lifted off and then also set upside down on a table top. All five burner elements are now visible. 7. Disconnect the slip-on electrical connectors to the specific heater assembly that is defective. 8. Unscrew the three small sheet metal screws from the three spring clips that support the heater assembly on the sheet metal panel; re-attach the spring clips to the new heater assembly. NOTE: Either memorize or record the position numbers that are cast into the ceramic housing of the burner to replace the new burner in exactly the same position. 9. Insert the three spring clips back into the sheet metal panel where the old, defective burner assembly had been removed. 10. Re-connect the slip-on wire clips to the new heater assembly in the same position as they were removed from the defective heater assembly. 11. Turn over the sheet metal panel with the burner assemblies attached and replace the sheet metal screws holding the panel to the stove top. 12. Turn over the stove top assembly and set back onto the range allowing space to reach to the back and re-connect the polarized connectors to the left and right side burners. 13. Slide the stove top back to the rear and carefully lower the front edge back down with the two metal tabs inserted back into the oven door frame. 14. Re-install the two sheet metal screws that hold down the stove top. 15. Turn on the main circuit breaker to the range. 16. Carefully test the new heater assembly by turning the range control knob to LO heat and watch for the stove top burner to momentarily turn red with heat. 17. Turn off the range control knob. 18. You are finished. It was a very easy installation.
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Customer:
Tevfik from Naugatuck, CT
Parts Used:
W10823711
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers
Surface element with limiter 6", 1200W was burned out
Removed the two screws, on both sides of the oven wall corner. Gently lift the front end of the glass top and pull towards me and disconnect the two electrical sockets. Carried the glass top assembly on the kitchen table and turned upside down. Removed the six screws. Removed the assembly from the glass top. Turn the top burners assembly over and disengaged the two clips of the burned out burner from the assembly plate. Transferred the two clips to the new burner on the exact locations like the old ones were. I have placed the new burner on the location and snapped the clips on the slots. Removed the connectors one piece at a time and connected to the new burner. Reversed the previous disassembly and all was done Works like a charm. Thank you all for assisting me in providing the necessary parts and video instructions. It was a lot cheaper than to buy a new range.
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All Instructions for the KECD865HBT05
31 - 45 of 88