KECC502BWH1 KitchenAid Cooktop - Instructions
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- Customer:
- David from Mary Esther, FL
- Parts Used:
- W10823704
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers
element or temperature sensor failed: not working
Removed unit from counter, removed 14 screws holding glass top to frame, removed ceramic element, swapped over mounting brackets to new element, checked wireing as per instruction sheet (direct replacement) connected wires, re-installed glass top to frame and placed back into counter. ops check good.
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- Customer:
- Qiong from Mckinney, TX
- Parts Used:
- W10823694
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Socket set
outer ring of dual radiant burner doesn't work
Thanks for the previous viewer's tip, disconnect power, pushed the cook top out of the counter and used a wood block for the support. Unscrew the smooth top from the burner, remove old and plug in the new one. Connect power, test OK. Put everything back.
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- Customer:
- John from Nashville, TN
- Parts Used:
- W10823704
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers, Socket set
Lower left Surface Element burnt
1. Remove power from unit. 2. Removed 1/4" sheet metal screw from lower blower vent tube. 3. Lifted the unit above the counter and placed two 1x2" boards between the unit and counter. To remove the Stove Top to get access to the Element you must remove 8 each 1/4" sheet metal screws from the bottom side of the Stove Top attaching flange. 3 each screws on the forward and aft side and 1 each on the left and right side. (Note, the 8 each 1/4" attaching screws are at the top of the Stove Top attaching flange.) 4. Remove the Vent Grill and locate the 2 each cross point screws on the center left and right side of the opening. (Note. Due to the limited space, I used a right angle cross point driver.) 5. Remove Stove Top. 6. Tag electrical connections. Remove and replace Element. 7. Turn on power and check Element. Remove power and Reassemble Unit.
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- Customer:
- Yelena from San Francisco, CA
- Parts Used:
- W10823704
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver
The front left side burner was broken.
We lifted the glass top, uninstalled the old burner and installed the new burner in it's place. It worked right away - and is still working. No other tricks the new burner was a perfect fit.
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- Customer:
- Peter from La Grange Park, IL
- Parts Used:
- 8203534
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Switch did not turned off the element
Removed glass surface and identified existing wiring (sketch, photo, schematics) before disconnecting and removing it. Installed the new switch and connected the wires using the supplied wiring instructions as well as my sketch and schematics. Appreciate that the new switch came with wire extenders and shrink tubing. Had to use both of them.
Replaced the glass top and installed it back into the counter ,Turned on the circuit breaker and everything worked perfect. Just want to mention that I am extremely satisfied with PartSelect service. It is second time I ordered cooktop part. The delivery is prompt and the parts work as required
Replaced the glass top and installed it back into the counter ,Turned on the circuit breaker and everything worked perfect. Just want to mention that I am extremely satisfied with PartSelect service. It is second time I ordered cooktop part. The delivery is prompt and the parts work as required
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- Customer:
- George from Newnan, GA
- Parts Used:
- 8203534
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Failed infinite control switch for double element heating unit
Followed the instructions in the switch kit. Unpluged range glass cook-top power cord. Lifted smooth cook-top out of counter hole. Removed about 10 sheet metal screws around box/glass surface interface. Removed all 5 infinite control power switch knobs vertically. Lifted glass cook-top from element box. Set cook-top aside on edge away from work area. Flipped switch control box cover and identified which switch was to be replaced. Noted colors and terminal post data. Replaced 1 wire at a time per the kit instructions. Reversed procedures. Turned unit on and confirmed proper function. That was it!
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- Customer:
- Gerald from Hot Springs Village, AR
- Parts Used:
- W10823704
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Pliers
surface burner failure
Lifted the range top about 2 1/2 inches, removed the ceramic top and replaced the burner. Tested the burner before replacing the top. Everything worked fine.
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- Customer:
- Jim from Addison, TX
- Parts Used:
- W10900107
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers, Screw drivers
Original burner switch fell apart
Replacement was simple. Old switch was easily removed. Once I swapped the wires from old to new we were in business. One thing I would do differently than the included directions called for. I wish I had waited until I had installed the new switch to set the shaft length. I snapped off one too many sections of the shaft after measuring the original shaft as recommended. If I had installed the replacement switch and then set the shaft length it would have been more accurate. Everything still works but one knob is now slightly lower than the other three.
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- Customer:
- Graham from Bridgeville, CA
- Parts Used:
- W10900107
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
plastic post for knob broke off
I broke the correct post from the new cluster of post selections and stuck it on. I had the kit for a couple of weeks before I realized that this was not an electrical problem. It would have been good of you to send only the new plastic post. That kit was intimidating for a 73 year old woman who lives in the country and does most of her own plumbing and other household repairs. The repair took less that one minute.
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- Customer:
- Kenneth from Northfield, MN
- Parts Used:
- 8203534
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Screw drivers
stem of left front switch broke off.
Removing the stove top was easy, it was just setting in place. Put some blankets over the kitchen island and did the repair their. Most difficult thing was, how stight the wires were. After removing the switch cover, I wound it nessary to remove the inside side wall of the switch box in order to have enouph room to change the switch. Works just fine now. Thanks for your service.
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- Customer:
- Scott from The Colony, TX
- Parts Used:
- WP9750372FF
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
I was missing a temperature knob.
We had been missing it for years. Perhaps it melted, maybe the dog. Anyway, Home Depot didnt have the match. I order the exact knob, received it in a very timely manner. Took it out of the package, and without any tool, placed it it it rightful spot. My wife is happy now. Thanks for helping me.
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- Customer:
- Anthony from Louisville, KY
- Parts Used:
- W10823704
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Hotplate not working
Removed two screws holding cooktop to oven. Unlike the video, the cooktop was not detachable as the wires were hard-wired to the range, so I had to prop the top up with a 6" block of wood and was working upside down. I replaced the element and everything worked just fine.
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