KECC508GBL3 KitchenAid Cooktop - Instructions
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- Customer:
- Krystal from Centralia, IL
- Parts Used:
- W10823692
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
bad burner
My dual zone burner would trip my breaker anytime i tried to turn it on. All the other burners would work fine. I searched online and found a way to test my burner, which was shorted or grounded out. I purchased a new burner from the site...It was as cheap or cheaper than other sites. It showed up a few days quicker than i was expecting..I also replaced the switch to the burner, just as a precaution and to save time since i already had the top glass off of my burners....EASY JOB!
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- Customer:
- James from HILTON, NY
- Parts Used:
- W10823711
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Pliers
Coil shorted out.
Removed cooktop, wiring and coil. Marked where wires went on limiter
tabs. Ordered coil 1200 Watt, received a 1500 one. Sent back to PS with prepaid shipping label {great}. New one had a different limiter tab arrangement. The instructions included warned this but doesn't tell you where to put the wiring. Instructions say to remove the old limiter and put it on the new coil but this can not be physically be done plus who would want an old limiter on a new coil.
Found a YOU TUBE video on how to test and place wires on limiter switches which shows the number letter sequence on the ceramic part. Maybe PS will put that info in their instructions. Coil works great !!
tabs. Ordered coil 1200 Watt, received a 1500 one. Sent back to PS with prepaid shipping label {great}. New one had a different limiter tab arrangement. The instructions included warned this but doesn't tell you where to put the wiring. Instructions say to remove the old limiter and put it on the new coil but this can not be physically be done plus who would want an old limiter on a new coil.
Found a YOU TUBE video on how to test and place wires on limiter switches which shows the number letter sequence on the ceramic part. Maybe PS will put that info in their instructions. Coil works great !!
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- Customer:
- Rita from COOPERSBURG, PA
- Parts Used:
- W10823711
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
Burned out burnrr
Went well. Husband, who has some appliance repair experience, did repair in less than a hour. Replacement burner was not an exact duplicate of original but he was able to adjust for that.
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- Customer:
- Sergio from JENSEN BEACH, FL
- Parts Used:
- W10823711
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
Burner did not heat up
Access to burner nothing like on-line videos:
1) Remove 4 screws under front control panel. (Oven door needs to be open.)
2) Remove 2 flat head screws on sides of control panel. This will loosen control panel. Capture control panel to keep from hanging from wires/connectors. I used hooks made from a wire hanger.
3) Remove 2 screws to remove two steel panels on either side of stove.
4) Remove rear screw of the 2 front screws now exposed and 2 rear screws near top of stove.
5) Carefully flip over glass top being careful not to pull on the wires.
6) Identify burner to be replaced. Note 2 numbers where two clamps are attached to burner.
7) Using 3/8” nut driver, remove screws to allow removal of burner. Remove wires per included instructions. Remove burner.
8) Place new burner under clamps and align to the holes by the two numbers noted in step 6 above.
9) Connect wires to new burner as per included instructions.
10) Reverse removal steps.
1) Remove 4 screws under front control panel. (Oven door needs to be open.)
2) Remove 2 flat head screws on sides of control panel. This will loosen control panel. Capture control panel to keep from hanging from wires/connectors. I used hooks made from a wire hanger.
3) Remove 2 screws to remove two steel panels on either side of stove.
4) Remove rear screw of the 2 front screws now exposed and 2 rear screws near top of stove.
5) Carefully flip over glass top being careful not to pull on the wires.
6) Identify burner to be replaced. Note 2 numbers where two clamps are attached to burner.
7) Using 3/8” nut driver, remove screws to allow removal of burner. Remove wires per included instructions. Remove burner.
8) Place new burner under clamps and align to the holes by the two numbers noted in step 6 above.
9) Connect wires to new burner as per included instructions.
10) Reverse removal steps.
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- Customer:
- Jon from Saint Louis, MO
- Parts Used:
- W10823698
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Screw drivers
Burner was non functioning
Tools required - #2 Phillips and needle nose pliers. (possibly a new spade connector and stripper/crimper) (possibly a multi-meter)
Shut off the power and slide the range forward about 8-10 inches from the wall. It does not need to be completely in the open and perhaps would not need to be moved at all. Some of the parts may be stuck with accumulation of cooking debris and grease, depending on age. Disassembly will be a bit more difficult than a new range because of this. Clean everything up before reassembly.
Open the oven door. Remove two screws, one on either side, below the control panel. Lift and work the control panel loose. It has two bullet shaped posts that engage slots in the front of the range. These are tight. Be patient and work it by lifting and pulling and wiggling the entire control panel. When loose, it will lay down flat supported by all of the wiring harnesses. In our case it did not stress the wires. If concerned, support it somehow.
There is a galvanized bracket that runs most of the width of the range and retains a rubber gasket on the front edge of the glass. Remove two screws that hold this bracket. The bracket easily comes loose, set it aside.
There is a stainless steel trim piece on each side of the cooktop, running from front to back. Each one is held in place by one screw in the front. Remove the screws and the two trim pieces will slide forward and can be removed. Set them aside.
There is a rubber gasket across the front edge of the glass cook surface. Remove it. The cooktop glass can now be lifted and worked loose from the rear rubber gasket that seals across the back edge. Set the cooking surface aside in a safe place. You now have access to the burner elements.
Using the needle nose pliers, work the spade terminal connectors loose from the burner that is to be replaced. Note their positions. The burner is held in place by two spring clips that attach the burner to a galvanized support bar that runs from front to back of the range. A screwdriver can be used to compress each clip allowing a tab to be lifted out of a slot in the galvanized bar. If needed, you can remove one front screw that holds the bar in place and lift it for better access, but while this is not necessary, it allows for a better view of the retainer clips and the tabs that fit into slots in the support bar. With both clips released, the burner is free to be removed.
Our burner clearly had a break in the coil, so there was no doubt about the cause of non-functionality.
The spring clips must be removed and transferred to the new burner. With both burners, face down on a bench, remove the screws that retain the clips to the old burner. Make note of the index numbers at the position of the old clips and place them at the same position on the new burner. This positions the burner when it is mounted so that the terminals are properly positioned to allow the wiring harness to be attached as it was.
With the spring clips in place on the new burner, place the burner back in the range and engage the tabs in the slots on the support bar. They will snap back into place. Reconnect the spade connectors. The burner should now be tested before reassembly. (see later)
In our case, when power was reestablished (but burner control in the off position) the Surface Hot light was on art all times, so we knew something was wired wrong, even though it was re-connected exactly as it had previously been. There are slight differences between the new burners and old burners that apparently impact the wiring. There are no markings on either the old burner or new burner to give clues as to how it should be wired. Neither was there any advice in the instruction sheet that came with the new burner. We tested all of the terminals with the power on (burner off) to determine what voltages were where and removed the cover of the small box to which the terminals are attached. This box contains small switches, and we were able to determine the new wiring scheme. By wiring it exactly as it originally was, we had inadvertently put power to the Surface Hot light full time and the same potential to both sides of the coil so it would not heat. With this corrected, it worked fine.
As always, reassembly is just the reveres of the steps taken to disassemble. It is a bit tricky to place the glass back in the rear gasket. Just be careful and work it into place. Also the front control panel can be challenging. Line up the bullets with the slots and work it into place. It will snap into place when it is close with the aid of the heel of your hand.
One other note. One of the four wires in the harness had a smaller female spade connector which had to be cut off and a new one crimped on in order to fit the new burner.
Because of the wiring logic issue that had to be troubleshot, this took about three hours, which included disassembly and reassembly twice (because we reassembled before testing), figurin
Shut off the power and slide the range forward about 8-10 inches from the wall. It does not need to be completely in the open and perhaps would not need to be moved at all. Some of the parts may be stuck with accumulation of cooking debris and grease, depending on age. Disassembly will be a bit more difficult than a new range because of this. Clean everything up before reassembly.
Open the oven door. Remove two screws, one on either side, below the control panel. Lift and work the control panel loose. It has two bullet shaped posts that engage slots in the front of the range. These are tight. Be patient and work it by lifting and pulling and wiggling the entire control panel. When loose, it will lay down flat supported by all of the wiring harnesses. In our case it did not stress the wires. If concerned, support it somehow.
There is a galvanized bracket that runs most of the width of the range and retains a rubber gasket on the front edge of the glass. Remove two screws that hold this bracket. The bracket easily comes loose, set it aside.
There is a stainless steel trim piece on each side of the cooktop, running from front to back. Each one is held in place by one screw in the front. Remove the screws and the two trim pieces will slide forward and can be removed. Set them aside.
There is a rubber gasket across the front edge of the glass cook surface. Remove it. The cooktop glass can now be lifted and worked loose from the rear rubber gasket that seals across the back edge. Set the cooking surface aside in a safe place. You now have access to the burner elements.
Using the needle nose pliers, work the spade terminal connectors loose from the burner that is to be replaced. Note their positions. The burner is held in place by two spring clips that attach the burner to a galvanized support bar that runs from front to back of the range. A screwdriver can be used to compress each clip allowing a tab to be lifted out of a slot in the galvanized bar. If needed, you can remove one front screw that holds the bar in place and lift it for better access, but while this is not necessary, it allows for a better view of the retainer clips and the tabs that fit into slots in the support bar. With both clips released, the burner is free to be removed.
Our burner clearly had a break in the coil, so there was no doubt about the cause of non-functionality.
The spring clips must be removed and transferred to the new burner. With both burners, face down on a bench, remove the screws that retain the clips to the old burner. Make note of the index numbers at the position of the old clips and place them at the same position on the new burner. This positions the burner when it is mounted so that the terminals are properly positioned to allow the wiring harness to be attached as it was.
With the spring clips in place on the new burner, place the burner back in the range and engage the tabs in the slots on the support bar. They will snap back into place. Reconnect the spade connectors. The burner should now be tested before reassembly. (see later)
In our case, when power was reestablished (but burner control in the off position) the Surface Hot light was on art all times, so we knew something was wired wrong, even though it was re-connected exactly as it had previously been. There are slight differences between the new burners and old burners that apparently impact the wiring. There are no markings on either the old burner or new burner to give clues as to how it should be wired. Neither was there any advice in the instruction sheet that came with the new burner. We tested all of the terminals with the power on (burner off) to determine what voltages were where and removed the cover of the small box to which the terminals are attached. This box contains small switches, and we were able to determine the new wiring scheme. By wiring it exactly as it originally was, we had inadvertently put power to the Surface Hot light full time and the same potential to both sides of the coil so it would not heat. With this corrected, it worked fine.
As always, reassembly is just the reveres of the steps taken to disassemble. It is a bit tricky to place the glass back in the rear gasket. Just be careful and work it into place. Also the front control panel can be challenging. Line up the bullets with the slots and work it into place. It will snap into place when it is close with the aid of the heel of your hand.
One other note. One of the four wires in the harness had a smaller female spade connector which had to be cut off and a new one crimped on in order to fit the new burner.
Because of the wiring logic issue that had to be troubleshot, this took about three hours, which included disassembly and reassembly twice (because we reassembled before testing), figurin
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- Customer:
- Elizabeth from HOUSTON, TX
- Parts Used:
- WP8203546
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
wire came loose and shorted out
Ordering the part online was easy. It arrived in a timely manner. I found a terrific video online showing how to install the terminal. It was so easy. Thank you for the great instructional video.
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- Customer:
- Mary from Duarte, CA
- Parts Used:
- W10355051
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
cleaner
just needed clearner for the top of my glass top, the operator was very helpful I received my clearniner in 7 days thank you
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- Customer:
- Frank from Palm Coast, FL
- Parts Used:
- WP8203546
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Socket set
I snapped a bolt on the main power terminal block when connecting the pigtail.
Removed the small metal panel covering the main power terminal in back of the electric range. Removed the nuts holding the red, white and black electrical wires from the range using the appropriate socket (there will be two nuts on each bolt end). Removed the two screws holding the main power terminal block with appropriate screw driver. Connect the new main power terminal block to the range using the two screws. Reconnect the red, black and white electrical wires coming from the range using one nut for each wire. IMPORTANT: do no over tighten the nuts because the bolts could snap. Reconnect the pigtail and secure the small metal panel covering the main power panel.
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- Customer:
- Eduardo from Lenexa, KS
- Parts Used:
- W10823698
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Wrench set
the burner didn't work and digital part too
I used the digital multimeter for measure the voltage in the burner and in the digital part,I saw the electric cables
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- Customer:
- Edward from Crimora, VA
- Parts Used:
- WP8203546
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Socket set
Block broke
Unplug power cord, remove wires from block. take 2 screws out. replace with new block about 15 mins. Done
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- Customer:
- Ruben from Port St Lucie, FL
- Parts Used:
- W10823711
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Rear left burner,went out.
I did exactly what your instruction video showed. The most important thing to remember is to TURN THE POWER OFF FIRST.
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- Customer:
- James from Sacramento, CA
- Parts Used:
- W10823711
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Screw drivers
glass top,small burner did not function, open circuit in heating coil element
Remove top oven door,remove two hex head screws located underneath cook top at the front on both sides,slid the range top forward approx. three(3) inches to obtain access needed to unplug the wiring harness, located behind the vertical part of the cook top,removed the cook top,placing it on a padded table with the glass side down,disconnected the three (3)wire spades and unscrewed three screws anchoring heating element to the cook top frame, replaced defective heating assembly with new. Repeated above steps noted above,in reverse order. And yes, all work was done after power was shut off at power panels dedicated oven circuit.
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- Customer:
- David from Herriman, UT
- Parts Used:
- W10823711
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
burner not heating up
first I checked continuity through the surface element (burner) switch (rheostat) which was fine. then found the screws holding the burner top on and removed, this made it possible to lift up the burner top and remove the burnt out surface element.which was easy to see. take down the number, buy a new one and re hook up the four wires to the new element. (always mark down where the wires went)
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- Customer:
- Juan from Miami, FL
- Parts Used:
- W10823711
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Glass top stove burner not working
OMG you have no idea how grateful I am. My husband and I watched your how-to-video and decided that it looked pretty easy for us to replace on our own. We saved close to $200 between the flat fee for a service call plus labor. Thank you very much. We were also pleased how fast our part was shipped to us.
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- Customer:
- clarence from norwalk, CT
- Parts Used:
- W10823711
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
no problem
i did fine
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