KECC502GWH3 KitchenAid Cooktop - Instructions

My dual zone burner would trip my breaker anytime i tried to turn it on. All the other burners would work fine. I searched online and found a way to test my burner, which was shorted or grounded out. I purchased a new burner from the site...It was as cheap or cheaper than other sites. It showed up a few days quicker than i was expecting..I also replaced the switch to the burner, just as a precaution and to save time since i already had the top glass off of my burners....EASY JOB!

The new element wiring placements were totally different from the old element. Lucky for me the lettering printed on the terminals for each pole was the same as on the old one. It was just a matter of matching up each terminal pole lettering. The instructions that came with the new element were of no help at all. Youtube was my best helper.

I found on youtube Also we marked each wire with masking tape 1A and 1B, 2A and 2B. The wires were the same color.

Removed cooktop, wiring and coil. Marked where wires went on limiter
tabs. Ordered coil 1200 Watt, received a 1500 one. Sent back to PS with prepaid shipping label {great}. New one had a different limiter tab arrangement. The instructions included warned this but doesn't tell you where to put the wiring. Instructions say to remove the old limiter and put it on the new coil but this can not be physically be done plus who would want an old limiter on a new coil.
Found a YOU TUBE video on how to test and place wires on limiter switches which shows the number letter sequence on the ceramic part. Maybe PS will put that info in their instructions. Coil works great !!

Followed the instructions in the video provided by PartSelect, which was very accurate. They only problem I have encountered is that the wiring from the old element compared to the new element do not match up 100%. I had to call Whirlpool today and schedule a Tech to come out and see if they can resolve the problem. Right now, when the burner is turned on, both the inner and outer elements turn on.

Went well. Husband, who has some appliance repair experience, did repair in less than a hour. Replacement burner was not an exact duplicate of original but he was able to adjust for that.

Access to burner nothing like on-line videos:

1) Remove 4 screws under front control panel. (Oven door needs to be open.)
2) Remove 2 flat head screws on sides of control panel. This will loosen control panel. Capture control panel to keep from hanging from wires/connectors. I used hooks made from a wire hanger.
3) Remove 2 screws to remove two steel panels on either side of stove.
4) Remove rear screw of the 2 front screws now exposed and 2 rear screws near top of stove.
5) Carefully flip over glass top being careful not to pull on the wires.
6) Identify burner to be replaced. Note 2 numbers where two clamps are attached to burner.
7) Using 3/8” nut driver, remove screws to allow removal of burner. Remove wires per included instructions. Remove burner.
8) Place new burner under clamps and align to the holes by the two numbers noted in step 6 above.
9) Connect wires to new burner as per included instructions.
10) Reverse removal steps.

just needed clearner for the top of my glass top, the operator was very helpful I received my clearniner in 7 days thank you

Cut power to range in breaker panel. Then removed two screws (1/4" nutdriver) or phillips head just under top in front. No need to move range out from wall. Once those two screws were out, I lifted the top carefully (since wires are attached to back of range) and propped it up with a piece of spare lumber I had lying around. Then removed two screws holding right rear burner, and doing one wire at a time, pulled the wires from bad burner and reattached wires to new burner. Oh, I did need some pliers to pull the wires from the old burner; they were on real tight. ALSO, the old burner had a series of numbers around it. I quickly learned that these helped you line up the burner correctly. So I noted the numbers with the screw holes in the old burner and made sure I used the same number holes in the new burner. Once new wires were attached, I attached the new burner, aligning the same hole numbers as the removed burner, and everything lined up perfectly. Two screws were inserted to hold the burner. I lowered the top and reinserted the two screws under the front of the top and I was done. Total time was about 13 to 14 minutes. Honestly, very easy. Plus prior to me taking on the project, I had called a Maytag repair shop, who said their fee was $99, plus parts, plus any extra time required for labor, but the latter was not likely something that typically occured.

We had been missing it for years. Perhaps it melted, maybe the dog. Anyway, Home Depot didnt have the match. I order the exact knob, received it in a very timely manner. Took it out of the package, and without any tool, placed it it it rightful spot. My wife is happy now. Thanks for helping me.

I unplugged the stove and removed two screws on bottom of stove top (above oven door) one screw holding burner bracket in place. Took one wire off at a time and hooked to new burner, tightened all screws back down.

ordered, came the next day and just slid it on the gas stem

The repair was very easy. It took me less than ten minutes. There were only five screws including two to hold heat element that I have to unscrew and transferred the old clip the screw onto new heat element.

A breeze. Lifted top, propped it, removed defective element, disconnected wire modules,connected modules to new element, fastened new element, closed top.

OMG you have no idea how grateful I am. My husband and I watched your how-to-video and decided that it looked pretty easy for us to replace on our own. We saved close to $200 between the flat fee for a service call plus labor. Thank you very much. We were also pleased how fast our part was shipped to us.