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CP320S-C Jenn-Air Cooktop - Instructions

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All Instructions for the CP320S-C
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Customer:
Randall from Eureka, MO
Parts Used:
W11120791
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers
Any setting selected (1 thru 9) would result in the surface burner going to full hot
Opened oven door, took four screws out of the front control panel, removed the two screws holding the burner control switch to the front panel, removed the wires from the old switch one at a time and installed them on the new switch. secured the new switch to the front panel, put the four screws back into the front panel, and closed the oven door. Real easy repair.
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Customer:
Jerry from Sedro-Woolley, WA
Parts Used:
W11120791
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Nutdriver, Pliers
Lefrt Front Burner Quit Working
Removed two nut screws (accessed with oven door open) with nutdriver, panel dropped out. Transferred wiring one-by-one to new switch, removed old switch with allen wrench, installed new switch, replaced panel. Done! However, the problem is not corrected and all other possibilities have been explored with no solution in site. Ideas needed.
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Customer:
Kenneth from GAITHERSBURG, MD
Parts Used:
W11120791
Difficulty Level:
Really Easy
Total Repair Time:
1- 2 hours
Tools:
Nutdriver, Pliers, Screw drivers
burner control stopped functioning.
Replaced the control.
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Customer:
William from ARCADIA, FL
Parts Used:
W11120791
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers
worn out burner switch
easy enough. Before you start, draw a picture of where the wires go on the old switch ( or take a picture).
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Customer:
Randall from Colorado Springs, CO
Parts Used:
W11120791
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers
Burner would not turn off
It was easy enough I unplugged the stove. removed the screws under the control panel,removed the panel, removed the two screws holding the switch in place. moved the electrical wires from the old switch and placed them on the new switch. put it all back together in the reverse order.
it took greater than 15 minutes as this is the first time I did any work on my stove and wanted to be careful and not dismantle too much or scratch anything.
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Customer:
Thomas from Batavia, NY
Parts Used:
W11120791
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers
Control switch would not operate
Looked up schematic. Removed 3 screws holding cover. after I shut power off of course. Took off knob. Oriented new control to the one on panel. Disconnected each wire one at at time and immediately attached it to the new control for each wire. Removed screws holding old control and inserted and screwed to the new control and put the knob back on. Put the cover back on. Worked fine. Probably should replace the others as they don't turn as easily as the new one. Probably will spray some contact cleaner which will give me a few more years.
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Customer:
Daniel from Temple, TX
Parts Used:
W11120791
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers
burned burner control out of warranty
switch power supply off at breaker panel

unscrew control box assembly from stove

slide control out of stove

unscrew burner control out of assembly

transfer wiring from old control to new in same relative location

reassemble in reverse order

restore power

test burner in all positions
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Customer:
Thomas from Batavia, NY
Parts Used:
W11120791
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers
Broken Surface Burner control
Remove 4 screws that holds down panel;removed dial;removed screw that held switch to panel. Took off wire one at a time ann put on corresponding lug. Repeated above in reverse.
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Customer:
Scott from Chehalis, WA
Parts Used:
W11120791
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers, Socket set
burned up switch
Opened the back of the cooktop and found upper right element control switch burned. I removed the retaining screws and wires and spent two weeks chasing the switch at a local dealer. Found exactly what I needed at PartSelect.com and paid less even with shipping than at the local. Installed the switch with original screws and presto!! it worked.
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Customer:
Natalie from North Reading, MA
Parts Used:
W11120791
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers, Wrench (Adjustable)
front burner stayed on high
We unplugged the range from the wall first so as not to get electrocuted. We removed the face of the control panel by removing the screws and 2 hex nuts underneath that hold it in place, and removed the trim. Then we disconnected the malfunctioning control switch, taking note of what order the wires go in. Hooked the new switch up and popped it through the face of the control panel. We then put the trim back, and reattached the control panel with the screws. Very easy!!
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Customer:
James from Dunnellon, FL
Parts Used:
W11120791
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Pliers, Screw drivers
The 6in burner would go to max heat regardless of the setting.
Un screwed the two screws in the downdraft section enough to release the unit that holds the surface burner controls.Then removed the control nob, unscrewed the two screws that holds the switch in the unit, removed the wires, making sure the color of the wires were placed on the same contact point. Put it back together and it worked
fine.Of course I did shut off the power before starting any of the above
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Customer:
James from Charlotte, NC
Parts Used:
W11120791
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
Tools:
Pliers, Screw drivers
Burner had one temp. hot
Changed out surface burner switch.Unscrewed two screws, changed plug onto new switch.Don't forget to turn off power!
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Customer:
George from Centreville, VA
Parts Used:
W11120791
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
Infinite Rotary Control Failed
Replaced one of the four burner control switches on my Jennair cooktop. One of the tricks I use to prevent mistakes is putting the new switch along side the existing one and swap one connector at a time over to the new switch preventing any confusion and negating any need to mark the wires. This differs from your video assistant who disconnected all the wires at once.
gc.
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Customer:
Tim from Lorton, VA
Parts Used:
W11120791
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers, Screw drivers
RF burner would not heat
1. Flipped breaker and confirmed no power at cooktop.
2. Removed the Fan grille and removed the two screws holding on the control panel. It tilts up and out to the rear.
3. Unscrewed the 2 screws on top holding old switch to panel.
4. Disconnected the wiring one lead at a time and connected it to the new switch in the same spot. There are 5 wires total and I carefully used needle nose pliers to remove reluctant wires and to adjust connectors if they were loose on new switch
5. Screwed the new switch onto the panel and screwed the panel back onto the cooktop.
6. Tested new switch...worked great.
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Customer:
Charles from Bourbon, MO
Parts Used:
W11120791
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
Sparks shot out from under knob, then, no surprise, the burner didn't work
I've ordered parts from you twice now, and both times the service has been absolutely amazing!!!!!

Now, on to how I did this without fire or electrocution:

Turned off breakers.
Grabbed a beer.
Removed two screws holding in plate.
Removed electrical connectors.
Removed two screws holding switch.
Put new switch in place with screws.
Reattached connectors.
Reseated plate & screws.
Turned on power & tested.
Finished beer and felt very manly.

The hardest part was getting the plate to re-seat.
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All Instructions for the CP320S-C
16 - 30 of 58