Models > CCE3400W > Instructions

CCE3400W Jenn-Air Cooktop - Instructions

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All Instructions for the CCE3400W
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Customer:
olof from san diego, DE
Parts Used:
12002125
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers
faulty dual surface burner swich
I followed your excellent service instructions.
This was the reason I purchased the part from you,
even though other websites had the same part for considerably less
3 of 7 people found this instruction helpful.
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Customer:
Alan from Louisville, NE
Parts Used:
12002125
Difficulty Level:
Difficult
Total Repair Time:
1- 2 hours
Tools:
Nutdriver, Pliers
indicator ring worked intermittently, no heat
raising the cook top on to 2x2s, one on each end, allowed me to remove the 9 sheet metal screws that keep the glass top fastened to the box containing all of the heating elements and controls. After removing the control knobs and the glass top, everything was clearly visible. Removing the four screws that hold the control box frame in place allowed me to turn the switches upside down and photograph the placement of all of the wires on the pins. I then transferred the wires from the old switch to what I thought were the corresponding pins on the new switch(the replacement switch has more pins, and they are not located in exactly the same spots as the old switch). When I turned the power back on, the switch turned the burners on, I had heat but the indicator lights didn't work. I turned the breakers back off and rewired according to a previous commentors wiring directions(his model was not exactly the same as mine), the indicators worked but I was back to no heat. I called my son, who has his own commercial electric company,and he looked at my photos from before, the diagram that came with the new switch, and it took him about 15 minutes to reconnect the pins to different wires and when we turned the power back on---both indicators and heating elements worked. It was the dual switch and double indicator that made it more complex to figure out. Nice to have very smart kids.
2 of 4 people found this instruction helpful.
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Customer:
Otto from Goldsboro, NC
Parts Used:
12002125
Difficulty Level:
Difficult
Total Repair Time:
More than 2 hours
Tools:
Nutdriver, Pliers, Screw drivers
The instructions were confusing concerning the attachment of the red wires
Trial and error and reading and rereading the instructions.The use of the jumper wire was not detailed enough. Caller a repair man.
4 of 10 people found this instruction helpful.
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Customer:
Robert from Jacksonville, FL
Parts Used:
12002125
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers
Burner switch was shorting circuit breaker
Removed glass top from stove by taking out hex screws which secured glass top to stove frame. There are two phillips head screws inside the exhaust as well. Removed two phillips head screws which hold the burner switch in place. With a sharpie pen I marked the color coded wires on the faulty switch. Removed wires from the faulty switch. Replaced new switch using the old switch as a guide to insure that wires were connected properly. Secured new switch and glass burner top reversing above procedure. Problem solved. Note: The white dot on the control knob did not line up properly with the off position. Black out white dot and make a new one in the proper spot on the knob.
2 of 4 people found this instruction helpful.
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Customer:
Robert from High Springs, FL
Parts Used:
12002125
Difficulty Level:
Very Difficult
Total Repair Time:
More than 2 hours
Tools:
Nutdriver, Pliers, Screw drivers
control failed
Couldn't hook up the wires since the instructions were so cryptic. Ended up fixing old control and re-installed it. Worked fine.
1 of 3 people found this instruction helpful.
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Customer:
David from Mary Esther, FL
Parts Used:
W10823704
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers
element or temperature sensor failed: not working
Removed unit from counter, removed 14 screws holding glass top to frame, removed ceramic element, swapped over mounting brackets to new element, checked wireing as per instruction sheet (direct replacement) connected wires, re-installed glass top to frame and placed back into counter. ops check good.
1 of 3 people found this instruction helpful.
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Customer:
Qiong from Mckinney, TX
Parts Used:
W10823694
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Socket set
outer ring of dual radiant burner doesn't work
Thanks for the previous viewer's tip, disconnect power, pushed the cook top out of the counter and used a wood block for the support. Unscrew the smooth top from the burner, remove old and plug in the new one. Connect power, test OK. Put everything back.
1 of 5 people found this instruction helpful.
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Customer:
John from San Antonio, TX
Parts Used:
W11088181
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers, Socket set
Surface Burner Short
Removed the cook top from the counter. Removed the switch housing and then the switch. Found a match and ordered. Part came in 2 business days. Once I put together the housing and connected the wire housing the burner worked perfect. The downdraft fan remained on. Placed a call to Jenn Air service and was asked to disconnect the fan switch. There must be some memory in the solid state portion of the switch. After a few mins I replaced the fan switch and hooked up the wiring. All worked fine.
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Customer:
John from Nashville, TN
Parts Used:
W10823704
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers, Socket set
Lower left Surface Element burnt
1. Remove power from unit. 2. Removed 1/4" sheet metal screw from lower blower vent tube. 3. Lifted the unit above the counter and placed two 1x2" boards between the unit and counter. To remove the Stove Top to get access to the Element you must remove 8 each 1/4" sheet metal screws from the bottom side of the Stove Top attaching flange. 3 each screws on the forward and aft side and 1 each on the left and right side. (Note, the 8 each 1/4" attaching screws are at the top of the Stove Top attaching flange.) 4. Remove the Vent Grill and locate the 2 each cross point screws on the center left and right side of the opening. (Note. Due to the limited space, I used a right angle cross point driver.) 5. Remove Stove Top. 6. Tag electrical connections. Remove and replace Element. 7. Turn on power and check Element. Remove power and Reassemble Unit.
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Customer:
Eddie from Loyall, KY
Parts Used:
W11088181
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
Water boiled over burnt out switch
Knocked breaker removed stove top from iland removed a dozen screws replaced switch put screws back in installed top back in iland put breaker back in worked purfect.
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Customer:
Rodney from Baton Rouge, LA
Parts Used:
W11088181, 12002125
Difficulty Level:
Very Difficult
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers, Screw drivers
Both switches had separated from the mountings.
The single burner switches were exactly the same as the old switches, and only took 10-15 minutes to replace two of them, including the time to remove the twelve sheet metal screws holding the glass top in place. The dual burner switch, however, was a totally different switch, and none of the wire colors matched any of the instructions. One set of instructions said there was no need to separate the paired red wires, while the instructions with the switch said they must be separated...ignoring the color code, and going by terminal numbers only, the first set of instructions led to the point of separating the paired red wires and attaching a female connector (which was not included in the package)to the red wire from the burner assembly and connecting that wire to the #2 terminal on the new switch. When the remaing red wire was attached to P2, there was barely enough slack in the wire to install the switch in it's proper orientation. All of this required numerous trips to the circuit breaker panel to test the connection. One of the jumper wires had a female connector which didn't fit any of the terminals on the burners or the switch. The instructions with the switch could very well confuse even a licensed electrician, as none of the burner connections are labeled.
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Customer:
larry from houston, TX
Parts Used:
W11088181
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Pliers
burner switch broken
turned off power to stove top..lifted unit out unscrewed top and switch had 2 screws re-placed switch and put back together.. make easy $100 plus switch
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Customer:
Duncan from Bellingham, WA
Parts Used:
12002125
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Nutdriver, Screw drivers
Water shorted out switch
Turned off power, disconnected wires, cut tape on exhaust fan connection, removed cooktop from counter and removed glass top from assembly, removed screws on switch, switched wires from old switch and installed on new switch, reinstalled everything, restore power and checkout new switch positions. Everything worked.
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Customer:
Jeff from Houston, TX
Parts Used:
W11088181
Difficulty Level:
A Bit Difficult
Total Repair Time:
More than 2 hours
Tools:
Screw drivers, Socket set
1 burner wouldn't work, and caused the breaker to trip
I removed the glass top and replaced the switch unit successfully. Hardest part was removing the unit from the countertop and bracing the base with a 4x4.
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Customer:
Jack A from Biloxi, MS
Parts Used:
W10823707
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Socket set
front burner would not heat
simply took off smooth surface top flipped it upsde down on a towel. unbolted the entire burner assembly. matched connections with the new burner with limit switch. replaced smooth surface top plugged it in. no problems. extremely easy fix no repair charges.
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All Instructions for the CCE3400W
31 - 45 of 52