JEC9536BDB Jenn-Air Cooktop - Instructions
Jump to:
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
- Customer:
- Jon from Saint Louis, MO
- Parts Used:
- W10823698
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Screw drivers
Burner was non functioning
Tools required - #2 Phillips and needle nose pliers. (possibly a new spade connector and stripper/crimper) (possibly a multi-meter)
Shut off the power and slide the range forward about 8-10 inches from the wall. It does not need to be completely in the open and perhaps would not need to be moved at all. Some of the parts may be stuck with accumulation of cooking debris and grease, depending on age. Disassembly will be a bit more difficult than a new range because of this. Clean everything up before reassembly.
Open the oven door. Remove two screws, one on either side, below the control panel. Lift and work the control panel loose. It has two bullet shaped posts that engage slots in the front of the range. These are tight. Be patient and work it by lifting and pulling and wiggling the entire control panel. When loose, it will lay down flat supported by all of the wiring harnesses. In our case it did not stress the wires. If concerned, support it somehow.
There is a galvanized bracket that runs most of the width of the range and retains a rubber gasket on the front edge of the glass. Remove two screws that hold this bracket. The bracket easily comes loose, set it aside.
There is a stainless steel trim piece on each side of the cooktop, running from front to back. Each one is held in place by one screw in the front. Remove the screws and the two trim pieces will slide forward and can be removed. Set them aside.
There is a rubber gasket across the front edge of the glass cook surface. Remove it. The cooktop glass can now be lifted and worked loose from the rear rubber gasket that seals across the back edge. Set the cooking surface aside in a safe place. You now have access to the burner elements.
Using the needle nose pliers, work the spade terminal connectors loose from the burner that is to be replaced. Note their positions. The burner is held in place by two spring clips that attach the burner to a galvanized support bar that runs from front to back of the range. A screwdriver can be used to compress each clip allowing a tab to be lifted out of a slot in the galvanized bar. If needed, you can remove one front screw that holds the bar in place and lift it for better access, but while this is not necessary, it allows for a better view of the retainer clips and the tabs that fit into slots in the support bar. With both clips released, the burner is free to be removed.
Our burner clearly had a break in the coil, so there was no doubt about the cause of non-functionality.
The spring clips must be removed and transferred to the new burner. With both burners, face down on a bench, remove the screws that retain the clips to the old burner. Make note of the index numbers at the position of the old clips and place them at the same position on the new burner. This positions the burner when it is mounted so that the terminals are properly positioned to allow the wiring harness to be attached as it was.
With the spring clips in place on the new burner, place the burner back in the range and engage the tabs in the slots on the support bar. They will snap back into place. Reconnect the spade connectors. The burner should now be tested before reassembly. (see later)
In our case, when power was reestablished (but burner control in the off position) the Surface Hot light was on art all times, so we knew something was wired wrong, even though it was re-connected exactly as it had previously been. There are slight differences between the new burners and old burners that apparently impact the wiring. There are no markings on either the old burner or new burner to give clues as to how it should be wired. Neither was there any advice in the instruction sheet that came with the new burner. We tested all of the terminals with the power on (burner off) to determine what voltages were where and removed the cover of the small box to which the terminals are attached. This box contains small switches, and we were able to determine the new wiring scheme. By wiring it exactly as it originally was, we had inadvertently put power to the Surface Hot light full time and the same potential to both sides of the coil so it would not heat. With this corrected, it worked fine.
As always, reassembly is just the reveres of the steps taken to disassemble. It is a bit tricky to place the glass back in the rear gasket. Just be careful and work it into place. Also the front control panel can be challenging. Line up the bullets with the slots and work it into place. It will snap into place when it is close with the aid of the heel of your hand.
One other note. One of the four wires in the harness had a smaller female spade connector which had to be cut off and a new one crimped on in order to fit the new burner.
Because of the wiring logic issue that had to be troubleshot, this took about three hours, which included disassembly and reassembly twice (because we reassembled before testing), figurin
Shut off the power and slide the range forward about 8-10 inches from the wall. It does not need to be completely in the open and perhaps would not need to be moved at all. Some of the parts may be stuck with accumulation of cooking debris and grease, depending on age. Disassembly will be a bit more difficult than a new range because of this. Clean everything up before reassembly.
Open the oven door. Remove two screws, one on either side, below the control panel. Lift and work the control panel loose. It has two bullet shaped posts that engage slots in the front of the range. These are tight. Be patient and work it by lifting and pulling and wiggling the entire control panel. When loose, it will lay down flat supported by all of the wiring harnesses. In our case it did not stress the wires. If concerned, support it somehow.
There is a galvanized bracket that runs most of the width of the range and retains a rubber gasket on the front edge of the glass. Remove two screws that hold this bracket. The bracket easily comes loose, set it aside.
There is a stainless steel trim piece on each side of the cooktop, running from front to back. Each one is held in place by one screw in the front. Remove the screws and the two trim pieces will slide forward and can be removed. Set them aside.
There is a rubber gasket across the front edge of the glass cook surface. Remove it. The cooktop glass can now be lifted and worked loose from the rear rubber gasket that seals across the back edge. Set the cooking surface aside in a safe place. You now have access to the burner elements.
Using the needle nose pliers, work the spade terminal connectors loose from the burner that is to be replaced. Note their positions. The burner is held in place by two spring clips that attach the burner to a galvanized support bar that runs from front to back of the range. A screwdriver can be used to compress each clip allowing a tab to be lifted out of a slot in the galvanized bar. If needed, you can remove one front screw that holds the bar in place and lift it for better access, but while this is not necessary, it allows for a better view of the retainer clips and the tabs that fit into slots in the support bar. With both clips released, the burner is free to be removed.
Our burner clearly had a break in the coil, so there was no doubt about the cause of non-functionality.
The spring clips must be removed and transferred to the new burner. With both burners, face down on a bench, remove the screws that retain the clips to the old burner. Make note of the index numbers at the position of the old clips and place them at the same position on the new burner. This positions the burner when it is mounted so that the terminals are properly positioned to allow the wiring harness to be attached as it was.
With the spring clips in place on the new burner, place the burner back in the range and engage the tabs in the slots on the support bar. They will snap back into place. Reconnect the spade connectors. The burner should now be tested before reassembly. (see later)
In our case, when power was reestablished (but burner control in the off position) the Surface Hot light was on art all times, so we knew something was wired wrong, even though it was re-connected exactly as it had previously been. There are slight differences between the new burners and old burners that apparently impact the wiring. There are no markings on either the old burner or new burner to give clues as to how it should be wired. Neither was there any advice in the instruction sheet that came with the new burner. We tested all of the terminals with the power on (burner off) to determine what voltages were where and removed the cover of the small box to which the terminals are attached. This box contains small switches, and we were able to determine the new wiring scheme. By wiring it exactly as it originally was, we had inadvertently put power to the Surface Hot light full time and the same potential to both sides of the coil so it would not heat. With this corrected, it worked fine.
As always, reassembly is just the reveres of the steps taken to disassemble. It is a bit tricky to place the glass back in the rear gasket. Just be careful and work it into place. Also the front control panel can be challenging. Line up the bullets with the slots and work it into place. It will snap into place when it is close with the aid of the heel of your hand.
One other note. One of the four wires in the harness had a smaller female spade connector which had to be cut off and a new one crimped on in order to fit the new burner.
Because of the wiring logic issue that had to be troubleshot, this took about three hours, which included disassembly and reassembly twice (because we reassembled before testing), figurin
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- James from HILTON, NY
- Parts Used:
- W10823711
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Pliers
Coil shorted out.
Removed cooktop, wiring and coil. Marked where wires went on limiter
tabs. Ordered coil 1200 Watt, received a 1500 one. Sent back to PS with prepaid shipping label {great}. New one had a different limiter tab arrangement. The instructions included warned this but doesn't tell you where to put the wiring. Instructions say to remove the old limiter and put it on the new coil but this can not be physically be done plus who would want an old limiter on a new coil.
Found a YOU TUBE video on how to test and place wires on limiter switches which shows the number letter sequence on the ceramic part. Maybe PS will put that info in their instructions. Coil works great !!
tabs. Ordered coil 1200 Watt, received a 1500 one. Sent back to PS with prepaid shipping label {great}. New one had a different limiter tab arrangement. The instructions included warned this but doesn't tell you where to put the wiring. Instructions say to remove the old limiter and put it on the new coil but this can not be physically be done plus who would want an old limiter on a new coil.
Found a YOU TUBE video on how to test and place wires on limiter switches which shows the number letter sequence on the ceramic part. Maybe PS will put that info in their instructions. Coil works great !!
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Mary from Duarte, CA
- Parts Used:
- W10355051
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
cleaner
just needed clearner for the top of my glass top, the operator was very helpful I received my clearniner in 7 days thank you
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Eduardo from Lenexa, KS
- Parts Used:
- W10823698
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Wrench set
the burner didn't work and digital part too
I used the digital multimeter for measure the voltage in the burner and in the digital part,I saw the electric cables
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Mansukhlal Dayabhai from Moultrie, GA
- Parts Used:
- W10823698
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
Beingold the glass top stuck hard
unscrew 3 screws under the control panel and pull that away from the glass top making sure the wires don't come apart from the connectors. care fully slide the glass forward and replace the burner which was the easy part. DO NOT try to test without making sure that none of the burner are touching the metal surface!!!!!!!! it will trip your breaker. But now we have a range with 4 burner after a year THANKS
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- David from Herriman, UT
- Parts Used:
- W10823711
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
burner not heating up
first I checked continuity through the surface element (burner) switch (rheostat) which was fine. then found the screws holding the burner top on and removed, this made it possible to lift up the burner top and remove the burnt out surface element.which was easy to see. take down the number, buy a new one and re hook up the four wires to the new element. (always mark down where the wires went)
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Ruben from Port St Lucie, FL
- Parts Used:
- W10823711
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Rear left burner,went out.
I did exactly what your instruction video showed. The most important thing to remember is to TURN THE POWER OFF FIRST.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- James from Sacramento, CA
- Parts Used:
- W10823711
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Screw drivers
glass top,small burner did not function, open circuit in heating coil element
Remove top oven door,remove two hex head screws located underneath cook top at the front on both sides,slid the range top forward approx. three(3) inches to obtain access needed to unplug the wiring harness, located behind the vertical part of the cook top,removed the cook top,placing it on a padded table with the glass side down,disconnected the three (3)wire spades and unscrewed three screws anchoring heating element to the cook top frame, replaced defective heating assembly with new. Repeated above steps noted above,in reverse order. And yes, all work was done after power was shut off at power panels dedicated oven circuit.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Louis from Morgan, TX
- Parts Used:
- W10823711
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
The left rear burner had stopped heating.
1. I ordered a replacement heater element from Parts Select, which arrived in just 3 days at my home. 2. I turned off the main circuit breaker to the range. 3. There are two small sheet metal screws inside the top left and right side of the oven door frame which need to be removed first in order to lift and remove the burner top from the range. 4. After lifting and pulling the burner top toward me about 6 inches, I unplugged the left and right burner assembly wiring harness connectors. 5. I lifted the burner top assembly off the stove and turned it upside down an a table. 6. There are six sheet metal screws that need to be removed to allow the sheet metal panel holding the heater assemblies to be lifted off and then also set upside down on a table top. All five burner elements are now visible. 7. Disconnect the slip-on electrical connectors to the specific heater assembly that is defective. 8. Unscrew the three small sheet metal screws from the three spring clips that support the heater assembly on the sheet metal panel; re-attach the spring clips to the new heater assembly. NOTE: Either memorize or record the position numbers that are cast into the ceramic housing of the burner to replace the new burner in exactly the same position. 9. Insert the three spring clips back into the sheet metal panel where the old, defective burner assembly had been removed. 10. Re-connect the slip-on wire clips to the new heater assembly in the same position as they were removed from the defective heater assembly. 11. Turn over the sheet metal panel with the burner assemblies attached and replace the sheet metal screws holding the panel to the stove top. 12. Turn over the stove top assembly and set back onto the range allowing space to reach to the back and re-connect the polarized connectors to the left and right side burners. 13. Slide the stove top back to the rear and carefully lower the front edge back down with the two metal tabs inserted back into the oven door frame. 14. Re-install the two sheet metal screws that hold down the stove top. 15. Turn on the main circuit breaker to the range. 16. Carefully test the new heater assembly by turning the range control knob to LO heat and watch for the stove top burner to momentarily turn red with heat. 17. Turn off the range control knob. 18. You are finished. It was a very easy installation.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Tevfik from Naugatuck, CT
- Parts Used:
- W10823711
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
Surface element with limiter 6", 1200W was burned out
Removed the two screws, on both sides of the oven wall corner. Gently lift the front end of the glass top and pull towards me and disconnect the two electrical sockets. Carried the glass top assembly on the kitchen table and turned upside down. Removed the six screws. Removed the assembly from the glass top. Turn the top burners assembly over and disengaged the two clips of the burned out burner from the assembly plate. Transferred the two clips to the new burner on the exact locations like the old ones were. I have placed the new burner on the location and snapped the clips on the slots. Removed the connectors one piece at a time and connected to the new burner. Reversed the previous disassembly and all was done Works like a charm. Thank you all for assisting me in providing the necessary parts and video instructions. It was a lot cheaper than to buy a new range.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Gerald from Hedgesville, WV
- Parts Used:
- W10823711
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver, Pliers
RIght rear burner on glasstop range stopped working
Cut power to range in breaker panel. Then removed two screws (1/4" nutdriver) or phillips head just under top in front. No need to move range out from wall. Once those two screws were out, I lifted the top carefully (since wires are attached to back of range) and propped it up with a piece of spare lumber I had lying around. Then removed two screws holding right rear burner, and doing one wire at a time, pulled the wires from bad burner and reattached wires to new burner. Oh, I did need some pliers to pull the wires from the old burner; they were on real tight. ALSO, the old burner had a series of numbers around it. I quickly learned that these helped you line up the burner correctly. So I noted the numbers with the screw holes in the old burner and made sure I used the same number holes in the new burner. Once new wires were attached, I attached the new burner, aligning the same hole numbers as the removed burner, and everything lined up perfectly. Two screws were inserted to hold the burner. I lowered the top and reinserted the two screws under the front of the top and I was done. Total time was about 13 to 14 minutes. Honestly, very easy. Plus prior to me taking on the project, I had called a Maytag repair shop, who said their fee was $99, plus parts, plus any extra time required for labor, but the latter was not likely something that typically occured.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Jayson from Cape Coral, FL
- Parts Used:
- W10823711
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
1200 watt r/rear burner element has an opening in the elementg
Shut off 220 volt power to range. Removed two screws for cooktop element access. Used needle-nose pliers to remove power (2) and control (2) lugs and wires. Remove defective cooking element module, replaced. Reverse steps for new unit.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Joel from Dillon, SC
- Parts Used:
- W10823711
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers, Screw drivers
burner not as hot as it should be
I unplugged the stove and removed two screws on bottom of stove top (above oven door) one screw holding burner bracket in place. Took one wire off at a time and hooked to new burner, tightened all screws back down.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- pat from howard lake, MN
- Parts Used:
- W10823713
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Screw drivers
front right element not working
Was very easy to change. Only problem was that the wiring conections were different. Need to note wire number on old one and verify on the new part. This one had a different sequence/order than the old one. Works great so far. Hope this one lasts longer than the first one.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Carolyn from Rockville, MD
- Parts Used:
- W10823711
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Screw drivers, Socket set
Surface element with Limiter - 6" - 1200W went out
First, I turned the circuit breaker off to the range. Then, I pulled the range out so that I could get to the screws which held the glass top in place. They were located on the sides of the range. I had to remove the trim pieces on the sides to get to the forward screws. Once that was done, I lifted the glass top, unplugged the wire harness, flpped it over on a protected surface. I noted the numbers on the old coil where the clips held it in place and put the clips on the new coil in the same place. The old wires just clipped on to the new coil exactly as they clipped on to the old coil. I put it all back together and it works great! I am a 70 year old woman who did this all by myself. You young guys should have no problem.
Was this instruction helpful to you?
Thank you for voting!