CCE9300SL Jenn-Air Cooktop - Instructions
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- Customer:
- Anthony from Louisville, KY
- Parts Used:
- W10823704
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Hotplate not working
Removed two screws holding cooktop to oven. Unlike the video, the cooktop was not detachable as the wires were hard-wired to the range, so I had to prop the top up with a 6" block of wood and was working upside down. I replaced the element and everything worked just fine.
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- Customer:
- Eddie from Loyall, KY
- Parts Used:
- W11088181
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Water boiled over burnt out switch
Knocked breaker removed stove top from iland removed a dozen screws replaced switch put screws back in installed top back in iland put breaker back in worked purfect.
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- Customer:
- Toni from Laurinburg, NC
- Parts Used:
- W10823709
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Socket set
The outer edge of the burner was not working.
The repairs was really easy. All you had to do was remove the screws holding the glass top surface down, raise it up, then start by pulling one wire at the time and plugging it into the new element. Then bolt the glass top surface down and it was ready to use, good as new.
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- Customer:
- Gerald from Hot Springs Village, AR
- Parts Used:
- W10823704
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Pliers
surface burner failure
Lifted the range top about 2 1/2 inches, removed the ceramic top and replaced the burner. Tested the burner before replacing the top. Everything worked fine.
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- Customer:
- Yelena from San Francisco, CA
- Parts Used:
- W10823704
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver
The front left side burner was broken.
We lifted the glass top, uninstalled the old burner and installed the new burner in it's place. It worked right away - and is still working. No other tricks the new burner was a perfect fit.
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- Customer:
- Gary from Bend, OR
- Parts Used:
- 12002125
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers, Screw drivers
The dual surface burner would come on and go off intermittently when the switch was turned to off.
Thanks to the highest rated user comment and following his instructions the switch exchange was easy. The supplied instructions were of little to no help and confusing. The hardest part was getting to the two side top Phillips screws because the granite counter top was in the way necessitating raising the stove till the screw heads were exposed. Once raised the front cover was easily removed after undoing six screws. The cook top did not need to be removed. Either of the supplied wires would work and only one of the two was needed. The replacement switch performed far better than the original.
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- Customer:
- larry from houston, TX
- Parts Used:
- W11088181
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Pliers
burner switch broken
turned off power to stove top..lifted unit out unscrewed top and switch had 2 screws re-placed switch and put back together.. make easy $100 plus switch
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- Customer:
- John from San Antonio, TX
- Parts Used:
- W11088181
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers, Socket set
Surface Burner Short
Removed the cook top from the counter. Removed the switch housing and then the switch. Found a match and ordered. Part came in 2 business days. Once I put together the housing and connected the wire housing the burner worked perfect. The downdraft fan remained on. Placed a call to Jenn Air service and was asked to disconnect the fan switch. There must be some memory in the solid state portion of the switch. After a few mins I replaced the fan switch and hooked up the wiring. All worked fine.
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- Customer:
- Krzysztof from Redmond, WA
- Parts Used:
- W10823709
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Pliers, Screw drivers
the outer heating element didn't work
verified that the heating element was at fault by measuring it with ohmmeter. There are 3 contacts on the outside of the element. Resistance between center contact and either outside contact should read something close to 0 ohm, if it is good, and if it is burned, it will read open circuit (infinite resistance). Wanted to make sure that this is not the switch, which I replaced a few months ago. Before I disconnected all the connectors from the element I made picture of all the connections, just in case I forgot what gets connected to what (didn't use it, though). Installing the new element was very easy. Most work is done getting access to the element. Repair went smoothly, range works fine, now.
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- Customer:
- Jennifer from West Lakeland, MN
- Parts Used:
- W10823709
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers, Wrench (Adjustable)
Dual burner (front right) not fully working
The dual burner on my range wasn't working—the inner, smaller portion would heat up, but the outer portion (for larger pots/pans) would not. I searched online and discovered that the element is easily replaced, and Yay! It was! I had difficulty finding the model number of my range, as it wasn't in any of the obvious, suggested places. I had to get help to slide my range away from the wall (which was the most difficult part of this project!), but in doing so, found a metal tab on the back of the range, near the top, that flipped up to reveal the model and serial #s! From that info, I was able to find and order the correct replacement element for the burner that wasn't working, and in less than an hour, had it fixed!
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- Customer:
- Jeff from Houston, TX
- Parts Used:
- W11088181
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- More than 2 hours
- Tools:
- Screw drivers, Socket set
1 burner wouldn't work, and caused the breaker to trip
I removed the glass top and replaced the switch unit successfully. Hardest part was removing the unit from the countertop and bracing the base with a 4x4.
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- Customer:
- Jeff from Kent, OH
- Parts Used:
- 12002125
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- More than 2 hours
- Tools:
- Nutdriver, Screw drivers
Jenn-Air CCE3531B - Left Rear Dual Burner was Stuck On
Here is what I did with new switch (part#12002125) and it worked. Connect jumper to P1 and S1. Split the 2 red wires and put new spades on the ends, then put the red wire from left front switch on P2 and the other red wire from the right rear burner on 2. Blue goes to 4. Purple goes to 4A. Black goes to P1. Orange goes to S2.
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- Customer:
- Duncan from Bellingham, WA
- Parts Used:
- 12002125
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Screw drivers
Water shorted out switch
Turned off power, disconnected wires, cut tape on exhaust fan connection, removed cooktop from counter and removed glass top from assembly, removed screws on switch, switched wires from old switch and installed on new switch, reinstalled everything, restore power and checkout new switch positions. Everything worked.
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Both switches had separated from the mountings.
The single burner switches were exactly the same as the old switches, and only took 10-15 minutes to replace two of them, including the time to remove the twelve sheet metal screws holding the glass top in place. The dual burner switch, however, was a totally different switch, and none of the wire colors matched any of the instructions. One set of instructions said there was no need to separate the paired red wires, while the instructions with the switch said they must be separated...ignoring the color code, and going by terminal numbers only, the first set of instructions led to the point of separating the paired red wires and attaching a female connector (which was not included in the package)to the red wire from the burner assembly and connecting that wire to the #2 terminal on the new switch. When the remaing red wire was attached to P2, there was barely enough slack in the wire to install the switch in it's proper orientation. All of this required numerous trips to the circuit breaker panel to test the connection. One of the jumper wires had a female connector which didn't fit any of the terminals on the burners or the switch. The instructions with the switch could very well confuse even a licensed electrician, as none of the burner connections are labeled.
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- Customer:
- David from Woodbridge, VA
- Parts Used:
- W11088181
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers
Three of four burners were inoperable
This was a repair project on a Jenn-Air built-in stovetop, which I had trouble finding instructions on how to disassemble. My particular problem was that three of the four burners had no temperature control. They were either on high or off - no such thing as simmer. This is opposite the problem described as a normal indicator of burner control failure. Usually the burner just goes dead. The hardest part of the repair was accessing the metal plate the burner controls are mounted on. First, I flipped the circuit breaker to the stovetop. It will shock the cr@#p out of you if you don't (I have experience from poking around down there without turning the power off). First, I had to remove the two burner inserts. The left one lifted from the top and the right one lifted from the bottom. Don't lift them past about 30 degrees. They are meant to lift up just enough to clear the tray well and then slide out. After removing the burner inserts, I was able to unscrew the eight fasteners holding down the stovetop rim. After removing this, I pulled out the trays underneath the burner inserts and put them aside without unscrewing the ground wires that attach them to the stovetop chassis. After removing the two screws holding on the active burner indicator lights, I was able to pull it up and lay it aside. Then I had to unscrew the two large brackets under the cabinet to loosen up the stovetop chassis so I could lift the front of it up an inch from the cabinet to enable me to unscrew two small metal screws that attach the metal plate holding the burner controls. After removing the two screws holding each burner control to the metal plate, I could unplug each of the five wires from the old controllers and plug them into the new controllers, in turn, before reattaching the new controllers to the metal plate. After repeating this procedure two more times, I reversed the process to reassemble the stovetop and voila, turned on the power and it worked perfectly. The result; a happy wife. For today.
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