CVE3401W Jenn-Air Cooktop - Instructions
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- Customer:
- roger from LITTLETON, NC
- Parts Used:
- 12002125
- Difficulty Level:
- Very Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Burners stayed hot and couldn’t be adjusted
Followed Igor’s instructions and it was very easy and straightforward. New switches work great.
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- Customer:
- olof from san diego, DE
- Parts Used:
- 12002125
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers
faulty dual surface burner swich
I followed your excellent service instructions.
This was the reason I purchased the part from you,
even though other websites had the same part for considerably less
This was the reason I purchased the part from you,
even though other websites had the same part for considerably less
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- Customer:
- Michael from Walla Walla, WA
- Parts Used:
- WP7739P121-60
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers
broken knob
used pliers to remove broken knob and push new one on with my hand
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- Customer:
- Carlos from CHANTILLY, VA
- Parts Used:
- WPY706012
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
Grease filter broke
Ordered a replacement grease filter.
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- Customer:
- Dennis from AIKEN, SC
- Parts Used:
- W10823704
- Difficulty Level:
- Very Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver
Element burn out. Would not heat
Turn Circuit breaker off.Open the Oven door removed the 2 screws to the top surface. Disconnect the wire harness mark and remove the wires from the Old Element, removed the screws holding the element to top surface, Remove element replace with new element. Install wires, install screws, reconnect wire harness reposition surface. Reinstall screws and turn Circuit breaker power back on. Done and Done
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- Customer:
- Seth from Old Orchard Beach, ME
- Parts Used:
- W10823704
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver
Replaced Burned-out Cooktop Element
Exact fit, but read the instructions! Male connectors on element are labeled 1A 1B 2A 2C, very faintly etched in the ceramic. Even though the old and new elements look the same (and I took photos to aid installation), the connector locations are different -- 1A on the old element is where 2B on the new one is, etc. Used included extension wire for one that would not reach with the new configuration and everything works perfectly.
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- Customer:
- John from Maple Valley, WA
- Parts Used:
- W10823704
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
Right rear burner under glass no longer would heat
Turned off power to cooktop and double checked
Lifted up entire cooktop and rested it on two pieces of wood that spanned gap underneath
Removed screws from around edges to free the metal framework that holds the cooktop in place-- this requires spinning the cooktop a bit to get access to the back.
Lifted metal framework off
Lifted glass from cooktop off
Checked configuration of power plug ins against new part and noted where they should go. There was a slight difference of how plugs were arranged, but it was easy to logic out.
Removed old burner unit and plugged in new one. Ensure that nothing was touching contacts.
Replaced the glass top onto cooktop
Put metal frame back in place and screwed in
Lifted entire cooktop, removed boards, and lowered back into place
Lifted up entire cooktop and rested it on two pieces of wood that spanned gap underneath
Removed screws from around edges to free the metal framework that holds the cooktop in place-- this requires spinning the cooktop a bit to get access to the back.
Lifted metal framework off
Lifted glass from cooktop off
Checked configuration of power plug ins against new part and noted where they should go. There was a slight difference of how plugs were arranged, but it was easy to logic out.
Removed old burner unit and plugged in new one. Ensure that nothing was touching contacts.
Replaced the glass top onto cooktop
Put metal frame back in place and screwed in
Lifted entire cooktop, removed boards, and lowered back into place
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- Customer:
- Freddie L from HOLT, MO
- Parts Used:
- W10823709
- Difficulty Level:
- Very Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers
wright frount dual burner did not work
number to get the correct part was problem. item number was a whirlpool number. all other soureces i could not get the part. part selec t was able to come up the whirlpool item number. when i received the correct part it did not take long repair the problem. thank you for all your help.
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- Customer:
- REX from VIRGINIA BEACH, VA
- Parts Used:
- W10823704
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Screw drivers
Small burner on glass top stove stopped working.
First, the diagram on your website said remove two screws. The diagram looked like they were on the back of the stove on each side. On my stove there were three screws that were visible under the front lip upon opening the oven door. I removed the top, which comes completely off and set it aside. Be careful when removing the top. Don't drag it out, otherwise you'll tear up the asbestos around the other burners. Two people would be better for the inexperienced people. The new elements have been redesigned, so the diagram doesn't fit what you are looking at. Plus, the diagram on paper is looking underneath the element when you are looking down on the top of the element. I removed one wire and put it in the same spot on the new. Turned out it was not the element that was bad. It was a loose wire in the inside of the control panel.
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- Customer:
- alphonso from plainfield, IL
- Parts Used:
- WP71003558
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers, Socket set, Wrench set
blower motor was making loud noise
removed motor, saw that stablizers were broke and went to a local parts supply shop called SUNDBERG and was given a price of about 49.00 for three stablizers. at that point i went to the internet and found PARTSELECT.COM were i found the same parts for a fraction of the price,17.00, i could not believe it! SUNDBERG customer service was horrible.PARTSELECT custormer service is great and was just over the internet,any how the repair is done no more loud noise and wife is happy again ,for awhile.thanks keep up the good work.i tell everybody about you guys.
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- Customer:
- Elsie from OLATHE, KS
- Parts Used:
- WPY706012
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
Old filter was falling apart
Just placed new filter in slot
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- Customer:
- Mary from Duarte, CA
- Parts Used:
- W10355051
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
cleaner
just needed clearner for the top of my glass top, the operator was very helpful I received my clearniner in 7 days thank you
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- Customer:
- David from Mary Esther, FL
- Parts Used:
- W10823704
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers
element or temperature sensor failed: not working
Removed unit from counter, removed 14 screws holding glass top to frame, removed ceramic element, swapped over mounting brackets to new element, checked wireing as per instruction sheet (direct replacement) connected wires, re-installed glass top to frame and placed back into counter. ops check good.
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- Customer:
- Vickie S. from Wolfe City, TX
- Parts Used:
- WP74009593
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
The burner knobs were broken or burned.
Removed the old knob and put the new one on.
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- Customer:
- Robert from High Springs, FL
- Parts Used:
- 12002125
- Difficulty Level:
- Very Difficult
- Total Repair Time:
- More than 2 hours
- Tools:
- Nutdriver, Pliers, Screw drivers
control failed
Couldn't hook up the wires since the instructions were so cryptic. Ended up fixing old control and re-installed it. Worked fine.
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