JGP963CEK1CC General Electric Cooktop - Instructions
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- Customer:
- Teddy from Bel Air, MD
- Parts Used:
- WB29X36765, WB29K10005, WB29K10003
- Difficulty Level:
- Difficult
- Total Repair Time:
- Less than 15 mins
GOT 1-SMALL 2-MEDIUM 0-LARGE CAPS
PLEASE BE ADVISED WHEN THEY SHIPPED THE BACK ORDER 1 -(taupe) LARGE CAP - RECEIVED 4 BLACK CAPS - 1-SMALL
2-MEDIUM 1-LARGE (ALL BLACK) - STILL LOOKING FOR
A LARGE CAP IN taupe color!
Received refund for 1-large cap
PROBLEM IS ALL OTHER PARTS ON THE GAS STOVE
ARE taupe in color - do not want black!
your advice?
2-MEDIUM 1-LARGE (ALL BLACK) - STILL LOOKING FOR
A LARGE CAP IN taupe color!
Received refund for 1-large cap
PROBLEM IS ALL OTHER PARTS ON THE GAS STOVE
ARE taupe in color - do not want black!
your advice?
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- Customer:
- Akshay from Bridgeton, NJ
- Parts Used:
- WB16T10046
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Burner had uneven flames
Too easy a five year old could do it
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- Customer:
- Anne from OSSINING, NY
- Parts Used:
- WB29X36765, WB29K10005
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
The burner caps were chipped and discolored.
I merely replaced the old caps with the new ones. It couldn't have been easier!
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- Customer:
- Sam from Austin, TX
- Parts Used:
- WB13X27058
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
Replacing ignitor
Got ignitor and it did not have wire attached as shown in the picture of parts. However, all I did was take burner cap off, and gently life ignitor up and out, detach the wire, attach new ignitor to wire and reset.
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- Customer:
- GLENDA from HENDERSON, NV
- Parts Used:
- WB29X36765, WB29K10005, WB29K10003
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Missing Burner Caps.
Caps were shipping very quickly. Price was very reasonable. Very happy with parts-selects service.
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- Customer:
- Terry L from Puyallup, WA
- Parts Used:
- WB02T10461
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Rubber Grate foot worn or missing.
Replaced worn or missing Grate Foot with new ones. Took less than 5 minutes.
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- Customer:
- Richard from Stratham, NH
- Parts Used:
- WB02T10461
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
feet keep falling off
Inserted the grate foot into the spot provided; after consulting the parts manuel to insure I was using the proper procedure.
I do use silicone to help hold the foot but it still won't hold
I do use silicone to help hold the foot but it still won't hold
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- Customer:
- James from Groesbeck, TX
- Parts Used:
- WB16T10041
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
We bought a new G.E. Stainless cooktop from Home Depot on Clearance with the Head Burner D missing.
As soon as we got home we looked up your website to order a new Head Burner D.
The new cooktop was going to be used on a center Island and I could not figure out a way to vent the cooktop, so I took it back to Home Depot for a refund, and I returned the head burner D back to you.
I do appreciate your service very much, and I am sure that we will have the opportunity to do business again.
Thank you,
James Foster
Groesbeck, Texas
The new cooktop was going to be used on a center Island and I could not figure out a way to vent the cooktop, so I took it back to Home Depot for a refund, and I returned the head burner D back to you.
I do appreciate your service very much, and I am sure that we will have the opportunity to do business again.
Thank you,
James Foster
Groesbeck, Texas
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- Customer:
- Gary from HENDERSONVLLE, NC
- Parts Used:
- WB02T10461
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
Rubber grate foot failed
Cut off approx. 1/8" in length for correct fit.
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- Customer:
- Mohammad from BARTLETT, IL
- Parts Used:
- WB16K10055, WB16T10046
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
The old burners were damaged by the prior owners.
The repair was extremely easy. Just removed the old burners and dropped in the new ones. No tools needed.
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- Customer:
- Robert from SOUTH ELGIN, IL
- Parts Used:
- WB16T10046, WB16K10055
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
Burners wouldn't light
Had two burners on the stove that would not light. Had tried cleaning them but they still did not ignite. Replaced both burner heads. Once replaced. they ignited right away and have worked ever since.
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- Customer:
- Dana from LEEDS, AL
- Parts Used:
- WB01K10112
- Difficulty Level:
- Really Easy
- Total Repair Time:
- More than 2 hours
- Tools:
- Pliers
some of electrodes not working at times,found were bad,wires had some insulation missing, clips looked burnt,found all new parts replaced
the electrodes on this model have to be removed before you can raise cooktop, once cooktop is raised remove wire from burner bracket, use needle nose pliers to squeeze bottom of clip,remove &replace with new parts.
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- Customer:
- Paul from HAMILTON, VA
- Parts Used:
- WB18T10338
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers, Screw drivers, Socket set
Gas Cooktop would not stop sparking - also one burner would not ignite electrically.
Shut off the gas and electric. Remove all the burner grates, burner caps, and burner valve knobs. Unscrew the two star screws holding down each burner base (an electric driver makes this quick and easy, but final tightening should be done by hand on reassembly). Carefully pry with a flat screwdriver each burner base assembly off the maintop assembly, being careful not to damage the spark igniters or burner gaskets. Carefully remove the electrical leads from each spark igniter, using pliers if necessary, and place the burner bases aside. Once all the burner bases have been removed, the maintop assembly can be raised off of the bottom burn box and set aside. Remove the top sheet of foil backed insulation foam from the burn box. Remove the old switch and harness assembly and disconnect black and white electrical leads. Using the diagram provided in the replacement part bag, install the new switch and harness assembly (it is not the same as the one being replaced, so you will need to follow the instructions). Reverse the above steps to re-assemble.
Overall this was a very quick and easy fix for the problem of constant sparking, it took about 30 minutes, and now my cooktop works like new, saving lots of $$$$ avoiding a replacement.
Overall this was a very quick and easy fix for the problem of constant sparking, it took about 30 minutes, and now my cooktop works like new, saving lots of $$$$ avoiding a replacement.
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- Customer:
- Juanita from GAINESVILLE, GA
- Parts Used:
- WB16K10070, WB16T10046, WB16K10055
- Difficulty Level:
- Very Easy
- Total Repair Time:
- 15 - 30 mins
gas burners not heating evenly
remove old burner, put new in place
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- Customer:
- Harold from Broadalbin, NY
- Parts Used:
- WB02T10461
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 15 - 30 mins
The Grate foot is to big for the hole.
I had to drill the hole to a larger size to enable the foot to fit.
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