PP962SM2SS General Electric Cooktop - Instructions

It’s easy to replace and you can found out the video from YouTube to follow the instructions

I thought it was the burner thermostat, so I replaced the burner unit. By coincidence, the ceramic outer portion of the burner was cracked in two places, but otherwise intact. That was not the problem, though since the new burner did the same thing as the old one. Then I new it was the Infinite Control Switch, so I ordered it. Replacing it was easy. I turned off the cooktop circuit breaker and made sure no power was going to it. It is powered by 240 volts so you need to be very careful to turn off the power before doing any servicing on it. I then carefully pried up the glass cooktop and lifted it out, so it wouldn't break. By taking off the control knobs, and removing several small Phillips head screws all around the metal cooktop frame and just under the edge of the glass cooktop, I could lift the glass top off from the cooktop, and place it on some newspaper so it didn't get broken. It is important to keep the rest of the cooktop upright. The burners are not fastened down, and only gravity holds them in place. They normally sit on two springloaded pins, one on each side, and the weight of the glasstop pushes them down to their proper setting. So don't mess with them, and make sure each side remains on the two pins after you're done and before putting the glasstop back on. As for the switch, you need to remove two small 1/4 inch metal screws (a socket is very handy for this), one on each side of a metal framework that holds all the switches. After removing that framework, I carefully turned it over and found the correct switch for the burner that wasn't working. In my case, it was the closest right hand burner, which is also the biggest and has the option of having a big, small or both elements turned on, depending on how you turn the control switch. I then carefully pulled off each wire lead, with a needlenose plier to avoid damaging them, and immediately put each wire onto the corresponding same connection on the new switch. Take a close look at the wires on the old switch to make sure you plug them into the same connectors on the new switch. It's pretty straightforward. There may have been one or two small screws holding the switch onto the framework, but I don't recall right now. It was very easy to see how to remove and then reattach it. Then reverse the above steps and reinstall the cooktop, turn on the power and you should be in business!

popped out the remainder of old lens, then pushed in new ones and slipped on plugs.

First, disconnect electrical power to the stove by turning the main fuse to the off position. Confirm that there is no electrical power in the stove. The ceramic top is held by 10 screws that are closest to the ceramic surface. Other screws hold other parts of the stove and not need to be touched when opening the stove. Once the ceramic surface is off there is access to the burners and the various lights and switches. It is important to determine whether it is the burner that is defective or the switch. Inasmuch as the switch has many moving parts, the switch is more likely to be the defective part. Check the switch by gaining access to the switch connections. There is a metal frame held by two screws on each side in the outside of the stove (same area where the initial 10 screws were removed to separate the ceramic surface). Remove these screws and flip the switch assembly so all the wires and cables are accessible. I checked the switch with a continuity tester and by trial and error determined that there were two connections that in all the remainder three switches had continuity when the switch was in the on position while the suspect switch did not. Replaced the suspect switch by pulling the wires and replacing them in identical positions in the new switch (a smartphone camera became very useful to remind me were exactly each cable's connection was). Restore power by turning the fuse to the on position. Check that the burner lights up. If not, change the burner as well. Same simple procedure of disconnecting and connecting cables to the burner). Make sure to disconnect power before working on the burner. Replace the screws that hold the switch assembly. Replace the ceramic top. Replace the screws. Set stove back in its hole. Reset fuse. Total time: 35 mins. Total cost: Approx $25.00 (switch + delivery). Quoted repair by local appliance repair service: $487.50. No contest. Next project is to fix a leaky water dispenser in the refrigerator.

Removed the two sheet metal screws securing the range top after disconnecting the power. Removed the mounting clips to the old range element and installed the new one. It was an easy fix.

First I found a u-tube video on how to repair this. I found the model number of my stove and used my phone to take a picture of it. I found the part on part select.com and ordered it. It came within a few days.
Turn off electricity to the stove. There were two screws to loosen and allow me to lift the glass stove top. It did not come off and we made a stick to hold it open. Then we unplugged and removed the old burner paying attention what was plug in where, maybe 4 plug ins. Then we clipped it back in, closed the top, rescrewed the top on. Turned on the electricity. It took 10 minutes to replace. Very easy!

Really easy. Part came in rapid time and was the right part. Went on web and got instructions with video how to install.

Pull range away from back wall. Remove panel behind control knobs by removing the screws that hold it on. Find hot burner light that holds lens. Remove broken part of lens. Insert new lens into hole on front of control panel and into hot burner light receptacle. Replace back panel. Slide range back into place.

The selector knob came as the original that fit execly easy.

I got someone to look at the stove. They told me what I needed. I looked all over the Internet and couldn't find the part. One guy told me just to buy a new stove top because mine was an antique. It still looked good and two burners were still working. I didn't give up. I found the part on partselect bsite and was thrilled. It shipped fast and was exactly the right part. Now my stove works like new.

Followed directions from Rodney of Erath La. Directions were perfect and helped me to decide to under take this job. Job took a little longer spending some time to clean the glass top on both sides and around the counter top where it mounts. The actual repair time was quick and easy thanks to Rodney. Price of the part was reasonable and delivery got here quick. Will deal with parts select again! Carl from Florida

remove knobs and plastic nuts behind them, remove the six hex head screws holding switch plate, Remove two screws holding problem switch to plate. Swap wires one for one and reverse the process to complete repair. PS don't forget to turn off the range at the breaker panel.

A cleaning spray was allowed to caused a short circuit of the infinite control switch. Here is the sequence of a very easy way to repair it: Turn off the power to the unit. Take the bottom metal cover off. You should be able to find the one that was burnt out (my was the bigger surface burner switch). Take photos of how each colored wire are connected ( I used my cell phone). Review the photos!! You will see that the switch has two clamps holding the metal cover to the plastic casing on the sides. Using a narrow screw driver, pop loose the plastic casing from the metal clamps. This way you don't have to take the unit totally apart. The metal casing should be fine. Clean it well, making sure it is dry. Take the new switch and also take the plastic casing from the metal top cover. Replace the metal pin and the plastic casing only. Make sure you line it up the same way with the little blue box in the same orientation. You may not have enough room for your hand and your view. By feel, you should be able to place it there and pop it in. Check the taken photos and connect the wires following the same diagram. Replace back the metal cover. Turn the power on. Enjoy dinner!!! Michael.

Turned off the power at the breaker. Then I lifted the cooktop by pressing up from the bottom, while my wife slid two boards over the recess. I lowered the cooktop onto the boards, removed 12 screws around the perimeter of the case and carefully lifted the glass top and placed it on a towel on the DR table. (remove the control knobs first) removed the wires leading to the infinite control, marking which color when where, removed the two screws holding the infinite control, and replaced the old with the new. Reattached the wires, replaced the cooktop, replaced the screws, held it up while my wife removed the boards and then carefully lowered the cooktop into the recess. Attached the knobs, flipped the breaker back on and turned control to hi. It worked!

First needed to eyeball the socket underneath to make sure the pin fit the knob we were buying. It was great to have the underside view on the website.