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JP960TK2WW General Electric Cooktop - Instructions

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All Instructions for the JP960TK2WW
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Customer:
Robert from Cinnaminson, NJ
Parts Used:
WB30T10099
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers
The center element of the 2-stage electric burner failed.
The cooktop is just set in the counter with no fasteners. I shut off the power and lifted the unit out. Ten small screws held the top to the body. After removal, I took a picture to have a wiring reference. I disconnected five wires with push-on terminals, then removed two Tinnerman nuts with needle-nose pliers. The failed burner was free to remove. There were two mounting ears on the bottom of the burner at positions 12 and 48 as stamped on the bottom. I transferred the mounting ears to the new burner, one screw each. I then positioned the new burner and secured with the two Tinnerman nuts, replaced the five wires, screwed the top back on and slipped the unit into the counter. Done.
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Customer:
Gary from Manchester, MD
Parts Used:
WB30T10043
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers
Small Element on cook top fails to function
Turned of the electric at the circuit breaker. Removed the cable clamps for the electric feed cable to enable free movement of cooktop. Lifted cooktop from the counter and propped up on counter ledge. Removed control knobs. Removed perimeter screws, 8 phillips, from around the edge of the cook top surface where it attaches to the sheet metal housing and lifted glass top off. Removed the failed burner and disconnected the four electrical leads. Removed the mounting tabs from the old burner and installed them on the new burner. Attached the electrical leads to the new burner and tightened with pliers. Reattached glass top and knobs, reinstalled in counter, clamped the electrical cable, flipped the breaker and tested. All good.
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Customer:
Michael from BAY CITY, MI
Parts Used:
WB30T10099
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Nutdriver, Pliers, Screw drivers
inner element not working
opened oven door and removed two 1/4 " screws from range top. lifted range top and propped open like a car hood with a 1" diam dowel rod. marked on new element the wire color locations from old element and removed wires. removed the two small screws and clips that hold the element to the range top and removed element. Matched where the mounting screws locate to the new element. Installed new element in reverse order.
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Customer:
Richard from Coon Rapids, MN
Parts Used:
WB30T10047
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Pliers, Screw drivers
burner didn't work
lift stove top, 2 undermount screws. Then unplug 4 wires, I did them 1 at a time plugging into new burner as I go so I wouldn't screw up. Take 2 screws out of old burner to stove top, # all around circle put screws in same # on new burner.Done Good experience all the way around. Order delivery and install
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Customer:
Dean from Elkton, FL
Parts Used:
WB30T10047
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
Burned out
Remove two screws to loosen the ceramic top....prop top open and change part...the part was exactly the same...change wires from one to the other and transfer clamps.....1st grade craft class would have done it in half the time I did......you folks have your parts inventory and description application to a science.....God Bless
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Customer:
LUIS from CONCORD, MA
Parts Used:
WB24T10119
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Pliers, Screw drivers
Burner not working
First, disconnect electrical power to the stove by turning the main fuse to the off position. Confirm that there is no electrical power in the stove. The ceramic top is held by 10 screws that are closest to the ceramic surface. Other screws hold other parts of the stove and not need to be touched when opening the stove. Once the ceramic surface is off there is access to the burners and the various lights and switches. It is important to determine whether it is the burner that is defective or the switch. Inasmuch as the switch has many moving parts, the switch is more likely to be the defective part. Check the switch by gaining access to the switch connections. There is a metal frame held by two screws on each side in the outside of the stove (same area where the initial 10 screws were removed to separate the ceramic surface). Remove these screws and flip the switch assembly so all the wires and cables are accessible. I checked the switch with a continuity tester and by trial and error determined that there were two connections that in all the remainder three switches had continuity when the switch was in the on position while the suspect switch did not. Replaced the suspect switch by pulling the wires and replacing them in identical positions in the new switch (a smartphone camera became very useful to remind me were exactly each cable's connection was). Restore power by turning the fuse to the on position. Check that the burner lights up. If not, change the burner as well. Same simple procedure of disconnecting and connecting cables to the burner). Make sure to disconnect power before working on the burner. Replace the screws that hold the switch assembly. Replace the ceramic top. Replace the screws. Set stove back in its hole. Reset fuse. Total time: 35 mins. Total cost: Approx $25.00 (switch + delivery). Quoted repair by local appliance repair service: $487.50. No contest. Next project is to fix a leaky water dispenser in the refrigerator.
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Customer:
Douglas from Gravette, AR
Parts Used:
WB30T10099
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers
Small element in center burned into(inoperative
1.Move range in position to access electrical wall disconnect and unplug. 2.Remove two 5/16 screws (located under top fwd. edge of cook top, Lift entire top assy up from front and prop with appropriate device(short 2x4 about18 inches long works well) 3.Remove two small phillips screws securing two metallic keeper devices holding burner assy in place. This should allow burner assy to be removed.4.Disconnect electrical spade connectors from ceramic terminal blocks on old burner assy.CAUTION: [SPADE CONNECTORS FIT TIGHTLY DO NOT PULL ON WIRES USE PRYING FORCE WITH FLAT SCREWDRIVER DIRECTLY ON TERMINAL].Remove connectors one at a time re-connecting to same location on new assy. Reassemble in reverse order.
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Customer:
Anthony from Apopka, FL
Parts Used:
WB30T10047
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
Tools:
Nutdriver, Screw drivers
Burner no longer heats
Remove two screws with nut driver that holds range top down. Turn off breaker or unplug before lifting top. Brace top with 2x4. Take picture with cell phone just in case. Orient replacement part with old burner. Remove one wire at a time and install on new burner in corresponding correcting terminal. be sure they are snug. Drop top install nuts . Test! Done! I am not an electrician!!!!!!!! Please do not publish !!!!
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Customer:
kathleen from Wynantskill, NY
Parts Used:
WB24T10119
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers, Socket set
cooktop switch broken
Really easy. Part came in rapid time and was the right part. Went on web and got instructions with video how to install.
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Customer:
Victor from FAYETTEVILLE, GA
Parts Used:
WB30T10099
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers, Socket set
Repair was slow, due to replacement part was incorrect. Original part had two spring loaded spacers, & holes for them to sit in. The replacement part did not have holes. I was able to drill two holes to make it work.
Turned off power. Opened range door, removed 2 screws that held top in place. Took a photo of the existing wiring for reference. Removed old burner. Be careful with spacers & springs. If dropped, they will be hard to locate in the insulation. Replaced wiring connectors & verified proper location with photo. Closed cover, replaced 2 screws & turned on circuit breaker.
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Customer:
Daniel from Norborne, MO
Parts Used:
WB30T10047
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Pliers, Screw drivers
Burner burned out
Very easy. Unpluged range from outlet, took two screws from the front under side of the range top, raised cook top up, took off four wires from burner, removed two screws than holds burner on cook top, replaced with new burner, installed two screws that hold burner in place, installed the four wires to burner, lowered cook top back into place replaced two screws that hold cook top down, pluged back into outlet. DONE!
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Customer:
anthony g from MOUNT PLEASANT, SC
Parts Used:
WB30T10043
Difficulty Level:
Difficult
Total Repair Time:
1- 2 hours
Tools:
Pliers, Screw drivers, Socket set
needed burner replacement
There are 18 sheetmetal screws not 8
The GE SREWS HAVE AN INTEGRATED WASHER which causes the philips head to STRIP these needed to be drilled out!!!
The glass top was GLUED to the sheetmetal box and did not come off without a fight
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Customer:
Albert from South Boston, VA
Parts Used:
WB30T10099
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
only the inner/smaller part of the dual burner is working
I ordered a new burner assuming As is turns out: nothing wrong with the burner.
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Customer:
Jerry from Tierra Verde, FL
Parts Used:
WB30T10099
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
Tools:
Pliers, Screw drivers
small (inner) burner was not 'burning'
turn off the power at the breaker first

remove the 2 screws under the 'lip' of the stove top (open the oven door to get to them)

prop up the stove top on the cardboard box the part came in

pull off the wires one by one and attach to the new burner OR record where each wire goes first

remove the old burner (2 screws) and attach the new burner

screw down the stove top

try the burner - when it does not work flip the power breaker back on and then try again

bask in the joy, admiration and wonder directed your way by various family members
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Customer:
Matthew from Lexington Park, MD
Parts Used:
WB30T10099
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
cooktop inner ring did not work
Dear PartSelect:

I am very impressed by your service and company. My order arrived in less than 24 hours. It was a perfect match and is currently in service. I am very satisfied with the entire experience and will use your company again.

I simply opened up the cooktop with a screwdriver and disconnected the wires to the affected burner. After the part arrived, I reconnected them. I had to swap over two brackets from the old burner, so don't throw it away until the new one arrives. It went back together very easily and worked immediately.

Matt Brennan
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All Instructions for the JP960TK2WW
31 - 45 of 54