JP930CA1CC General Electric Cooktop - Instructions
Jump to:
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
- Customer:
- Jerry L from Palmetto, FL
- Parts Used:
- WB30T10099
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers, Wrench (Adjustable)
Small burner of Dual Burner no longer would work.
Pull out Range and unplug from wall receptacle. Open Range door and remove 2 hex head screws with pliers. Screws located at top inside of range door opening. They hold the burner top in place. Slowly lift front of top burner section up and at same time slightly lifting back of burner section since it rests on 2 pivots. Prop front of burner section open, tilted back, with a piece of 2X4 maybe 2 1/2 ft. long. Make sure the 2X4 is located at the front/middle of range [resting on insulation] and at front middle of burner top to keep it opened firmly and balanced. You have about 5 or 6 wire clips to remove from elec. posts. Use pliers to gently remove clips. Tag the wires with tape to remember which wires go onto the new burner. Or take a close up picture with your phone to remember which wires go where. There are 2 philips head screws holding clips that hold the burner in place. The clips are slipped into a slot to help hold them in place. Mark the 2 slots so that when you remove the clips you will remember which slots to put them back into. You will need to hold the burner with one hand while you are removing the last clip as it could just fall out. Remove old burner and install new burner at same angle as was the old burner. You will have to make sure that the 2 clips are in the slotted openings first as you can not put them in place after the burner is installed in the opening. Reinstall the 2 screws into the 2 clips. Hold the electrical pole fittings with one hand while you gently reattach the electrical clips with a set of pliers. You may need to wiggle the clips back and forth to get them on securely. Remove the 2X4 and gently lower the burner top. The hardest part is now you have to slightly lift the back of the burner top while the front is lifted up and maneuver the back to drop down over the 2 pivots. Then the burner top will drop down in place so that the 2 screws in the range door opening can be reinstalled. I don't know of an easy way of making the top of the burner section fall down over the pivots except trial and error. Maybe use a flashlight to look back where the pivots are located while the top is propped open. That may help you visually to see what you are trying to do.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- james from BRANCHBURG, NJ
- Parts Used:
- WB24X29364
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Uncontrollable temperature high setting only
Turn off breaker removed cooktop from countertop . Removed Phillips screws remove glass top .Remove two screws holding switch & reinstalled
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Rick from STATE COLLEGE, PA
- Parts Used:
- WB24X29364
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Main burner (right front) always on high
Turn off breaker.
Lift cook top from counter.
Remove perimeter screws from glass cook top and remove glass.
Remove screws attaching control.
Replace control and leads.
Note: 4 of 5 lead attachment marking points matched old control - I had to guess the fifth. "P" on old was attached to "PC" on new. Attachment points on new were configured differently from old. The leads were just barely long enough to reach.
Replaced perimeter screws and cooktop.
Lift cook top from counter.
Remove perimeter screws from glass cook top and remove glass.
Remove screws attaching control.
Replace control and leads.
Note: 4 of 5 lead attachment marking points matched old control - I had to guess the fifth. "P" on old was attached to "PC" on new. Attachment points on new were configured differently from old. The leads were just barely long enough to reach.
Replaced perimeter screws and cooktop.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- William from BUCKHEAD, GA
- Parts Used:
- WB24X29364
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Element temp would not reduce
Remove stove top from cabinet. surf for you tube videos to replace switch.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Albert from South Boston, VA
- Parts Used:
- WB30T10099
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
only the inner/smaller part of the dual burner is working
I ordered a new burner assuming As is turns out: nothing wrong with the burner.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Jerry from Tierra Verde, FL
- Parts Used:
- WB30T10099
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers, Screw drivers
small (inner) burner was not 'burning'
turn off the power at the breaker first
remove the 2 screws under the 'lip' of the stove top (open the oven door to get to them)
prop up the stove top on the cardboard box the part came in
pull off the wires one by one and attach to the new burner OR record where each wire goes first
remove the old burner (2 screws) and attach the new burner
screw down the stove top
try the burner - when it does not work flip the power breaker back on and then try again
bask in the joy, admiration and wonder directed your way by various family members
remove the 2 screws under the 'lip' of the stove top (open the oven door to get to them)
prop up the stove top on the cardboard box the part came in
pull off the wires one by one and attach to the new burner OR record where each wire goes first
remove the old burner (2 screws) and attach the new burner
screw down the stove top
try the burner - when it does not work flip the power breaker back on and then try again
bask in the joy, admiration and wonder directed your way by various family members
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- anthony g from MOUNT PLEASANT, SC
- Parts Used:
- WB30T10043
- Difficulty Level:
- Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Pliers, Screw drivers, Socket set
needed burner replacement
There are 18 sheetmetal screws not 8
The GE SREWS HAVE AN INTEGRATED WASHER which causes the philips head to STRIP these needed to be drilled out!!!
The glass top was GLUED to the sheetmetal box and did not come off without a fight
The GE SREWS HAVE AN INTEGRATED WASHER which causes the philips head to STRIP these needed to be drilled out!!!
The glass top was GLUED to the sheetmetal box and did not come off without a fight
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Matthew from Lexington Park, MD
- Parts Used:
- WB30T10099
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
cooktop inner ring did not work
Dear PartSelect:
I am very impressed by your service and company. My order arrived in less than 24 hours. It was a perfect match and is currently in service. I am very satisfied with the entire experience and will use your company again.
I simply opened up the cooktop with a screwdriver and disconnected the wires to the affected burner. After the part arrived, I reconnected them. I had to swap over two brackets from the old burner, so don't throw it away until the new one arrives. It went back together very easily and worked immediately.
Matt Brennan
I am very impressed by your service and company. My order arrived in less than 24 hours. It was a perfect match and is currently in service. I am very satisfied with the entire experience and will use your company again.
I simply opened up the cooktop with a screwdriver and disconnected the wires to the affected burner. After the part arrived, I reconnected them. I had to swap over two brackets from the old burner, so don't throw it away until the new one arrives. It went back together very easily and worked immediately.
Matt Brennan
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Gregory from Pleasant Valley, MO
- Parts Used:
- WB30T10099
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
Two stage burner was not working on the outer part of burner.
Locate breaker box and turn off breaker to stove. Removed the two screw in front that hold the top in place. Raised the top and supported it with the box the new burner came in. Removed two screws that held the burner in place and the 5 wires one at a time an installed them on the new burner. Put new burner in place and installed two mounting screws. Reinstalled the two screws in the front to hold the top in place then turned the breaker back on and tested burner. Worked great. Received part in 2 days.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Alan from Medina, OH
- Parts Used:
- WB30T10099
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
large burner on the dual element not working
The part arrived much sooner than I anticipated. The job was a little harder and took a little longer for me because I'm not good at repairing things. I usually have to call someone. However, I followed the step by step instructions that were provided both on the website and with the mailed item and had no problems. The instructions were clear and easy to follow. The tools needed were very basic - all of which I had on hand. If I could do it - anyone can.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Lynda from Burdock, SD
- Parts Used:
- WB30T10099
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Small burner not working, outside was fine
Followed directions that I found on the internet and it was easy to remove the old burner and replace it with the one I ordered from you. There was no problems at all.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Mark from Big Rapids, MI
- Parts Used:
- WB24X29364
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
Switch did not function, boiling water spilled onto cook surface , dripped inside switch.
Raised cooktop......took 8 screws from trim plate and cook surface off.....removed 4 more screws off switch mount bracket, removed 2 screws from switch and mount bracket ( switch now free) ...pulled off wires and connectors one at a time, and put the wire on corresponding new switch location.... Took a total of 30 minutes.... Cleaned cooktop surface too! Cautions...don't tighten ANY screw too tight, as stripping will occur.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- James from Kingsville, MD
- Parts Used:
- WB30T10099
- Difficulty Level:
- Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Twisting of stuck cook-top killed the event
The age of the system resulted in the cook top being heavily stuck by food-stuff to the range surface. The result was a twisting of the top when breaking it free. It caused the cooktop (a $500+ part) to crack diagonally across the whole surface. Thus ended the quick do-it-yourself process, and out to buy a new range. Parts-select was very good about the return process of the un-used and un-opened burner element.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Daniel from chesterfield, MO
- Parts Used:
- WB24X29364
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Cook top control stoped working
Just follow the directions on the website.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Claire from Altoona, PA
- Parts Used:
- WB24X29364
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers, Socket set
Dual burner was only heating on high.
Getting to the control switch was the hardest. Handling our 35" cooktop was tricky. The rest went fairly easy. Just make sure you make a diagram of the colored wires and where they go on the switch. We had to expand the holes in the switch a little to get the old screws lined up.. Putting the cooktop back together was easy.
Was this instruction helpful to you?
Thank you for voting!