KSB5SSOB4 KitchenAid Blender - Instructions
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- Customer:
- Virginia from San Diego, CA
- Parts Used:
- WP9704230
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Coupling broke
Just took a screwdriver and pried off the broken coupling as the instruction said with the part. Don't stress it really works and is easy. Ordered the part on Monday and recieved it on Tuesday. Great service from Partselect!
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- Customer:
- Michael from Louisville, KY
- Parts Used:
- WP9704230
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Wrench set
Blender coupling cogs were broken
Remove blender jar to get to drive cog. Use a 1/4 to 3/8 flat open-end wrench to hold cog shaft then turn the cog with your hand CLOCKWISE to loosen. Screw new cog gear on COUNTERCLOCKWISE hand tight. Reassemble your blender and you're good to go. It takes a very thin flat wrench but even if you have to buy a set the're not very expensive. Good luck.
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- Customer:
- rodney from long beach, CA
- Parts Used:
- WP9704230
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Wrench set
The old coupling wore off
Thanks to the good advise of those who did this before me ,I know I need a very slender wrench to get between the screwed on base of the coupling and the copy of the base of the blender.
I tried to file one myself, but the metal was too weak. Because i had the size (from what I filed), I measured and knew i needed a 7 MM wrench. I bought one at the parts store and ground it thin enough to slip into the small space and from there it was a five minute job.
I tried to file one myself, but the metal was too weak. Because i had the size (from what I filed), I measured and knew i needed a 7 MM wrench. I bought one at the parts store and ground it thin enough to slip into the small space and from there it was a five minute job.
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- Customer:
- Thomas from Waynesboro, VA
- Parts Used:
- WP9704230
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- More than 2 hours
- Tools:
- Pliers
broken rubber coupling on blender base
A very flat wrench or needle nose pliers was needed. I could not get the nut unscrewed with what I had so I had to mail the unit to a service center for repair. They were able to use the part I had purchased but if I had known I wouldn't be able to do it I could have saved a little money in the shipping I had to pay when I ordered the part.
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- Customer:
- don from laguna woods, CA
- Parts Used:
- WP9704230
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
blender coupler had disintegrated
Read provided instructions but unfortunately looked at part and re-interpeted the instructions....Should have just followed instructions as printed. I tried to pry up and unscrew instead f just prying off...
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- Customer:
- George from Townsend, DE
- Parts Used:
- WP9704230
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Wrench set
Coupler teeth missing
Followed instruction sheet, but as it stated just remove by hand, not so, had to grind open end wrench to fit between coupler and base to fit flat sides of shaft, then use channel locks to break lose and to unscrew most of the way off.
But in the end the part worked just fine.
But in the end the part worked just fine.
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- Customer:
- Alexander from West Bend, WI
- Parts Used:
- WP9704230
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Pliers, Screw drivers, Wrench (Adjustable)
Rubber drive coupling disintegrated
Tried to follow the included instructions - no way that just prying the coupler off would work without bending the shaft and wrecking the threads! Then used a flat, open-ended 7mm wrench to hold the shaft and pliers to remove the coupling. The coupler was so tight that I could not unscrew it without the wrench slipping. Ended up shoving a screwdriver through the fanblade from the bottom (unplug it first!) and use the pliers to unscrew the coupler (remember, it's a left handed thread!)
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- Customer:
- linda from whitman, MA
- Parts Used:
- WP9704230
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
could not remove the broken coupling, on the blender with tools we had at home
it need a special tool...to remove the broken coupleing..had to have my brother-in-law who fixes industrial equipment, remove it with a special tool, that a home owner would not have
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- Customer:
- Shane from Eglin AFB, FL
- Parts Used:
- WP9704230
- Difficulty Level:
- Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers
rubberized coupler broken
Directions included with replacement part were no help...maybe I'm stupid, but prying up on a threaded metal part didn't help unthread it at all.
Vise grips solved the problem. I used vise grips to remove the rubber from the coupler while it was still attached to the blender base, exposing the metal base to the coupler. (yes, I used vise grips to destroy the damaged coupler. after all the hell I went through to try to do it as the directions said, it was very satisfying.)
After removing the rubber, I used the vise grips to bend and distort the metal base until I could get a pair of needle-nose pliers around the drive shaft and hold it still while I unscrewed the now bent-up metal base. Victory!
I thoroughly recommend this method to anyone else, as using vise grips to destroy something is very gratifying.
Vise grips solved the problem. I used vise grips to remove the rubber from the coupler while it was still attached to the blender base, exposing the metal base to the coupler. (yes, I used vise grips to destroy the damaged coupler. after all the hell I went through to try to do it as the directions said, it was very satisfying.)
After removing the rubber, I used the vise grips to bend and distort the metal base until I could get a pair of needle-nose pliers around the drive shaft and hold it still while I unscrewed the now bent-up metal base. Victory!
I thoroughly recommend this method to anyone else, as using vise grips to destroy something is very gratifying.
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- Customer:
- Shannon from Spring, TX
- Parts Used:
- WP9704230
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
Rubber coupling that turns blender blades disintigrated
Followed instructions that came w/ packaging. Used large screwdriver and needle-nose pliers to slowly pry old coupling off. ** Would be nice if a small flat disposible wrench the size of the shaft diameter was included. Would make things so much better and quicker!!
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- Customer:
- Carole from Yuma, AZ
- Parts Used:
- WP9704230
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
coupling falling apart
It took a while to pry the old coupling off, but after a little cussing under the breath and stick-to-it-ness the blender works fine. I was ready to throw the blender out but decided to go on the internet and look for the part I needed and was happy to see I would not have to buy a new blender. I was very surprised to see how fast I received the part and want to thank you.,
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- Customer:
- Sue from Gulfport, MS
- Parts Used:
- WP9704230
- Difficulty Level:
- Very Difficult
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
The plastic drive coupling had worn out and broke off.
It was more difficult than described in the directions. They said to pop off the drive coupling with a straight edge screwdriver. It took me quite a while and a lot of strength to finally get it off. I thought I was going to break it completely. BUT, it did come off and I saved myself a lot of money by doing it myself.
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- Customer:
- Gayle from Clinton, NJ
- Parts Used:
- WP9704230
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Wrench (Adjustable)
broken coupling teeth
1. I tried prying off the old coupling with a screwdriver as described in the directions that came with the new part. It didn't move.
2. I then broke off the rest of the plastic around the old disk.
3. Using an adjustable wrench, I was able to bend the old aluminum disk up all around, to allow more space between the disk and shaft.
4. By holding onto the shaft with a needle nose pliers, I was able to turn the bent disk with the wrench and the disk came off.
5 Installing the new coupling was a 5 second job.
2. I then broke off the rest of the plastic around the old disk.
3. Using an adjustable wrench, I was able to bend the old aluminum disk up all around, to allow more space between the disk and shaft.
4. By holding onto the shaft with a needle nose pliers, I was able to turn the bent disk with the wrench and the disk came off.
5 Installing the new coupling was a 5 second job.
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- Customer:
- brenda from springfield, OH
- Parts Used:
- WP9704230
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
Problem removing old coupler
Instructions indicated turning the coupler and gently lifting it with a screwdriver. However, in attempting to do that several minutes without success had to use the screwdriver to pry the old coupler off and in doing so the rubber section separated from the metal. It was removed with pliers. Once off installing the new coupler was accomplished quickly.
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- Customer:
- Salem from Union City, CA
- Parts Used:
- WP9704230
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
The coupling needed to be replaced
The most challenging portion of the repair was the removal of the old coupling. I ended up using a punch and a hammer. Tapped clockwise several times. It took about 20 times. Once the old coupling is removed the installation of the new was super-easy. Just screwed it counter clock wise by hand and was ready to go.
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