KSB5ER4 KitchenAid Blender - Instructions

KitchenAid Blender: The directions said to use a screw driver to pry off the old drive coupling, and then clean out any remaining broken pieces. The drive coupling screws on so that did not make sense to me. I called KitchenAid and they gave me a number of the closest KitchenAid dealer. I was told that I needed to be careful not to bend the drive shaft; I would need to find some way to secure the drive shaft from turning while unscrewing (a reverse screw) the drive coupling. Find the appropriate size thin ignition wrench. Remove the old coupling and screw on the new coupling.

I removed the bottom part of the blender and added the seal to the blade area, screwed it back on and voila! I appreciate that it was so easy.

Turned the mixer on its side and slid the part into the bottom of the base.

The first thing I did--and the first thing you should do--is to read the other repair stories. There are some that recommend prying the coupling off, and some that recommend bicycle wrenches, and some that advocate the use of pliers. Use the strategy that fits the tools you have at hand; the person who actually ground down a wrench is way more dedicated and hard-core handy than I had time to be. Also, prying round things with a flathead? Surefire way to have the screwdriver slip off the drive shaft and go right through your hand. Ouch.

I didn't have a thin enough tool to grip the drive shaft just below the coupling, but I did have a flathead screwdriver narrow enough in diameter to put it through the vent and the fan blades at the bottom of the base--and long enough to fit all the way up through the blades to the motor, to prevent it from turning (6"). I had to insert and re-insert the screwdriver through the bottom a couple of times, until I got an angle that actually prevented the motor from turning (pretty close to straight in, straight up).

Motor secure, I turned the broken coupling CLOCKWISE to unscrew it (thanks for the heads up, fellow repairpeople!). The first turn need an assist from a big pair of pliers, but after that I unscrewed the old and screwed on the new coupling by hand. Easy!

Kitchenaid has a site for self repair videos. I watched the video and did what they suggested. You have to pry the drive coupler off its drive motor. It is screwed on and you can't unscrew it. So you are actually stripping the drive from the motor shaft. It seems destructive at first but just work it gently and keep the housing surface protected from the screwdriver shaft so as not to scratch it.

Continue to pry the coupler loose evenly by gradual turns and prying until it comes off. It will take about 5 minutes or so to do it firmly and evenly as you spin the shaft 30 degrees at a time.

Then you just clean off the shaft screw of any old metal shavings remaining from the old coupler and gently screw on the new one (counter clockwise)so as not to strip it.

Good as new. I love the Blender and the cool blade for making smoothies.

Happy repairs!

used 2oz. gasket hammer tapped drive coupler clockwise and ,
R&R coupler.

a special wrench should have been provided, due to the small space available under the coupling. I had to cut the existing damaged part off in order to grasp the shaft, to remove the old part.

you should provede a wrench and instructions with future sales. the average person would have returned the part for credit, and bought a new blender. i repaired it. L. Clauss, ME.

I followed the instructions as provided and as seen on your video. If I had not seen your video repair clip I would have had the blender all apart. Thanks. I saved an expensive appliance.

Popped off old drive with a screw driver. About 30 seconds after receiving it from FedEx I screwed it on and it was ready to go!

I was going to throw this expensive blender in the trash but decided to buy the part instead. I'm sure happy that I found this part dealer and was able to fix the blender since it was quite an expensive item. I watched the video on how to replace the coupler and I was able to replace the coupler within minutes and the only tool needed was a screwdriver. I just gently and patiently worked the old one out and basically screwed on the new one. It was very easy and a woman can easily master this repair! I did.

When I googled the part I got a video of someone replacing it. It looked so easy I order the part and followed the instructions. Amazingly easy.Thank you.

Exactly as described in installation instructions included with new coupling. Great feeling hearing the sound of the motor and fruit being chopped. Mission accomplished!

My husband actually did the repair and he simply followed the instruction that came along with the Coupling part ordered. Within 10 minutes, he was done with his repair. We were both happy and surprised. I thought it would be difficult for him to do it and I initially wanted to just buy a brand new blender rather than trouble ourselves with doing the repair. With the cost of $15.00 inclusive of shipping cost, the blender is working perfectly and we were able to save money. We are happy with our order and would definitely recommend others to do the same thing. In only takes a few minutes to place the order on-line, about two days for shipping, and about 10 minutes for the repair... What a relief! Thank you to part Select.com :) Deb and Don Dominguez

Per directions, I pried the drive off the screw. I was surprised that the drive came off the screw by just a prying action, but that's how it's done. The metal base to the drive is softer than the screw so there was no stripping of the screw threads. Then I just threaded the new drive onto the screw and done.

The longest time spent was in getting the part out of the package and reading the directions. All told it took less than 5 minutes.

The rubber part of the drive appears to be very brittle as it chipped off the drive gears. But it was easy to repair and they do last about 5 years.

The instructions provided an easy repair. I just followed the recommended procedure and the repiar was a snap. Thanks for the quick delivery too, I really appreaciated that.