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3 questions answered by our experts.
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Rob
December 21, 2022
I noticed this repairs agitator not spinning. My agitator spins but the tub does not spin on the spin cycle, but the agitator spins fast, then stops when the tub doesn’t spin. I’m thinking this switch is not working to engage the tub gear on the pulley. Does that sound accurate? Thank you!!!
For model number 11025132411
Hello Rob, thank you for contacting us. Yes, the most probable cause of the issue is a failed actuator, part number FIX16221077. It moves an inner gear inside the gear case to initiate the wash or spin cycle. Customer service is available 7 days a week if you require assistance placing an order. Thanks again for reaching out!
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Rudy
March 10, 2024
Drum spin and stop
For model number 11022352510
Hi Rudy, thank you for reaching out. We have concluded that the issue is probably with the shift actuator, part number FIX16221077. It tells the washing machine when to shift from one function to another. We would recommend replacing the actuator to fix the issue. We hope this sorts out your problem!
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GEORGE
March 23, 2024
My wife put a large blanket in the Whirlpool washer and it stopped working. I replaced the washer drive pulley kit and all was well until a few days later and she washed large towels and it now won't agitate completely just partially. Is it possible the bad pulley broke the shifter?
For model number WTW5000DW1
Hello George, Thank you for your inquiry. It is possible, although we would recommend checking the belt as well. We hope this helps you.
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Some of the parts we sell are eligible for mail-in rebates since we can recycle them. We will display any applicable rebates in your shopping cart. To redeem your rebate, contact Customer Service after you have received your part.
