Whirlpool Washer Direct Drive Water Pump WP3363394 | Fix.com

Direct Drive Water Pump

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11741239-1-S-Whirlpool-WP3363394-Direct Drive Water Pump
11741239-2-S-Whirlpool-WP3363394-Direct Drive Water Pump
11741239-3-S-Whirlpool-WP3363394-Direct Drive Water Pump
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Part Description:
It is intended for use with washing machines that do not have belts. This drain pump has two ports for water to pass through: a large one, and a smaller one.
This part fixes the following symptoms: Leaking, Will not drain, Pumps but will not spin, Fills and drains at the same time, Noisy, Leaks water, Will not fill with water, Will not start.
This part works with the following brands:
Part number cross reference:
This part works with the following products:
Washer, Washer Dryer Combo.

Installation Videos

Replacing your Whirlpool Washer Direct Drive Water Pump
Watch this how to video with simple, step-by-step instructions for a successful DIY repair.
Fixes the following symptoms:
  • Washer machine is leaking water
  • Water is leaking from water pump
Tools used for this repair:
  • Putty knife
  • Slip joint pliers
  • Small flat blade screw driver

Installation Instructions

Showing 1-10 of 39 Instructions
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Drain pump

As the video showed me.

Were these instructions helpful?

7 of 8 people found these instructions helpful
Parts Used: Direct Drive Water Pump
Difficulty Level: Very Easy
Total Repair Time: Less than 15 mins
Tools: Pliers, Screw drivers
Customer: skylier from jackson, TN

Water pump was leaking from drive pulley.

Unplugged power chord,left water hoses attached and water on. Then I tilted washer back and placed wooden block under front of machine to support it for my repairs. Unsnapped the 2 clips holding pump to pump motor.Then used pliers to squeeze clamps to remove the 2 hoses. Reattached all to new water pump. Job completed.

Were these instructions helpful?

5 of 5 people found these instructions helpful
Parts Used: Direct Drive Water Pump
Difficulty Level: Really Easy
Total Repair Time: Less than 15 mins
Tools: Pliers
Customer: Gary from Clarkesville, GA

Washer was leaking a little. A very small puddle formed underneath and to the left of the machine.

The installation video was sensational and invaluable. I watched it all the way through and then took it step by step as I repaired the machine. I ordered the water pump and the gasket at the same time, not knowing which part would solve the problem. The water pump was the easiest to replace so I replaced that, put the machine back together--only to discover that the leak prevailed. I disassembled the machine again to replace the gasket. I cued up the video and follwed every step. I didn't have a spanner wrench so I had to wait for it to arrive. No hardware store or bib-box store carries this wrench. The hardest part of the whole job was removing that nut from the agitator. The spanner wrench fit perfectly but despite a lot of pounding combined with a lot of lubricant and dissolvant, it wouldn't budge. After 20 years, that nut was really on there. I went to an automotive store and asked for their best-performing lubricant. They recommended PB Blaster Penetrating Catalyst over any of the others, and wow, were they right! I lined the tub with paper towels for protection, sprayed a lot of PB Blaster on the nut, came back in 15 minutes and that nut came right off. It was unbelievable, and I was ecstatic. From there I relied on the video, took my time, cleaned the tub and everything else (which was filthy with tons of pet hair caked on!) put it all back together, hoped for the best, ran a load and was absolutely thrilled that there was no leaking! A really good project and a lot of money saved. I could never have done it and would not have attempted it without that superb installation video.

Were these instructions helpful?

2 of 2 people found these instructions helpful
Parts Used: Direct Drive Water Pump , GASKET
Difficulty Level: Easy
Total Repair Time: 30 - 60 mins
Tools: Pliers, Screw drivers, Socket set, Wrench (Adjustable)
Customer: Cathie from Philadelphia, PA

Agitator not working correctly and leaking from somewhere underneath.

I watched the videos before I ordered the part and when the order arrived I replaced the parts with no problems. The most time consuming part of the job was cleaning the washer. You will be surprised to find what will accumulate down there after years of service. The order came in in record time so this site gets an A+ for being fast and accurate. No back-orders either. I will surely use for any-other parts I need in the future.

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2 of 2 people found these instructions helpful
Parts Used: Agitator Cap Barrier with Seal , Seal, Inner Cap , Direct Drive Motor Coupling , Pump Retainer , Screw & Washer (5/16-24 x 1) , Direct Drive Water Pump , Tub-to-Pump Hose Kit , Agitator Repair Kit
Difficulty Level: Easy
Total Repair Time: 1- 2 hours
Tools: Pliers, Screw drivers, Socket set
Customer: Jerry from Aransas Pass, TX

Water leaking from mechanical pump seal

The most difficult portion of the repair was ascertaining the origin of the leak, as the mechanism is only accessible from underneath the machine. This required blocking the washer off of the floor with enough clearance to observe the leak while filling the machine.with water during the cycle. Once the replacement pump arrived it was a matter of laying the machine on its back side so the replacement pump could be installed. The pump was held in place with two spring clips, which were disengaged by hand. The extended motor shaft had flats for driving the pump and engaged in a similar socket in the pump impeller. Rust accumulation on the motor shaft in this joint caused some moderate problems in releasing the pump. There were also two hoses attached to the pump. The suction line from the bottom of the tub and the discharge to the back of the washer cabinet. Both were held with spring clamps. The clamps were compressed with the use of a curved pair of slip joint pliers and pulled from the pump tubes without disconnecting the other ends. I sanded the rusted motor shaft with strip emery cloth and applied some anti-seize prior to installing the new pump. With the new pump secured against the motor bearing cap I replaced the two spring clips, and installed the hoses and hose clamps to the new pump. The machine was returned to the upright position, supply water reconnected, electric plugged back in, and the machine was test cycled. It was a success and ran without leakage. The parts were delivered promptly, the repair was relatively simple, and the parts exploded diagram was accurate in identifying the appropriate part.

Were these instructions helpful?

1 of 1 people found these instructions helpful
Parts Used: Direct Drive Water Pump
Difficulty Level: Easy
Total Repair Time: 30 - 60 mins
Tools: Pliers
Customer: Kenneth from Crawfordsville, IN

Leaking water pump

Unplug cord water hoses leaned washer on it's back,took off water hoses on pump, removed clip, pryed up pump, put new one on, pick up washer connected water hoses and cord really easy.

Were these instructions helpful?

1 of 1 people found these instructions helpful
Parts Used: Direct Drive Water Pump
Difficulty Level: Really Easy
Total Repair Time: 30 - 60 mins
Tools: Pliers, Screw drivers
Customer: Norman from Houston, TX

Water pump leaking

popped the 2 clips off, took the 2 hoses off then worked the old pump off, just wriggle it a little because the shaft was rusty. Use sandpaper to clean off the shaft an sprayed with wd40. Put the new pump on reattached the hoses put clips back on. Easiest job ever done. Got my part in 3 days. Tried to buy local and they never called me back. Buying from you guys from now on. Thanks

Were these instructions helpful?

1 of 1 people found these instructions helpful
Parts Used: Direct Drive Water Pump
Difficulty Level: Very Easy
Total Repair Time: Less than 15 mins
Tools: Pliers
Customer: Kathryn from Dover, OH

Leaking pump

Put washer on it's back. Used pliers to remove hose clamps. Removed the 2 hoses. Unclip pump retaining clips, removed pump. Reversed process to assemble.

Were these instructions helpful?

1 of 2 people found these instructions helpful
Parts Used: Direct Drive Water Pump
Difficulty Level: Really Easy
Total Repair Time: 30 - 60 mins
Tools: Pliers, Screw drivers
Customer: Martin from Temecula, CA

Pump leaked and needed replaced. Also replaced a rusted spring-unrelated to the pump.

Removed washer shell. Propped washer front on 10 in 2x4 stilts. Unclipped the two clamps that hold the pump. Attempted to remove pump. Unsuccessful. Loosened the clamps that hold the motor and removed the motor. Still unable to remove pump from motor because they are rusted together. Happened to have a spare motor. When the new parts came in the mail, I put the replacement motor in the same way the old one came out. In error, I had purchased only one rubeer grommet, so I reused the four old ones. Clamped tge motor in place, Attached the new pump, Reattached the hoses to the pump, Reconnected the electric to the motor, Took out the stilts, Replaced the shell, Reattached the panel, Plugged it in, And started it up. Ready to do two weeks worth of laundry....

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0 of 1 people found these instructions helpful
Parts Used: Tub Spring , Pump Retainer , Direct Drive Water Pump
Difficulty Level: Really Easy
Total Repair Time: 15 - 30 mins
Tools: Screw drivers, Wrench (Adjustable)
Customer: Holly from Mechanicsburg, PA

Water pump shaft seal leaking

Unplug washer from outlet. Pull washer out part way from wall. Turn off water and disconnect supply lines. Remove drain hose. Pull washer out to a point where it can be tipped over (I tipped to the left side.) Using pliers, loosen clamps and remove 2 hoses from pump. Pop the two metal clips from the top of the pump (use flat blade screwdriver if necessary.) Pull pump off end of motor shaft. Reverse instructions to install new pump. Have a bunch of towels on hand to help keep water cleaned up and work area dry. Have an extra person on hand to help tip the washer on its side or back. Replace water supply lines with new ones if the existing ones are old (it's cheap insurance against flooding).

Were these instructions helpful?

0 of 1 people found these instructions helpful
Parts Used: Direct Drive Water Pump
Difficulty Level: Easy
Total Repair Time: 15 - 30 mins
Tools: Pliers, Screw drivers
Customer: Derek from Chester, VA
Showing 1-10 of 39 Instructions
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Model Cross Reference List

This part works with the following models:

Fix Number: FIX11741239
Manufacturer Part Number: WP3363394


Brand Model Number Description
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