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September 27, 2021
Yesterday the washer stopped running and would not drain. After several attempts resetting and or unplugging/plugging back in I just left it alone. Thirty minutes later I heard it making noises and it did go-ahead and drain. What would be the cause for this?
For model number WTW5000DW1
Hello Carl, Thank you for the question. This could be an issue with a defective Washer Electronic Control Board not going through and starting the cycles properly. We hope this helps!
My washer is leaking water and the only place I can find wetness under the washer is on the outlet side of the water pump. I can't find that part name or description anywhere. I was wondering what it could be (I believe it to be the hose but not 100% sure) and what part the hose coming directly off the water pump (not the drain hose outside of the washer)
For model number MVWX655DW1
Hello Jamie, Thank you for contacting us. We have researched the model you have provided and have found the part you are looking for is Fix Number: FIX11703462. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!