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Tina
July 27, 2022
Works but doesn’t spin will turn on and just pump by its self
For model number GTW680
Hi Tina,
Thank you for your question. If your washer will pump, but not spin, there are some parts that you will need to check to see which one is causing the issue. You will need to check the drive belt and the lid lock. We have included a link that you may reference on how to check these parts and some others as well. Once you have determined the part you need, please feel free to call customer service. We are open 7 days a week and anyone will be happy to assist you. We look forward to hearing from you!
Some of the parts we sell are eligible for mail-in rebates since we can recycle them. We will display any applicable rebates in your shopping cart. To redeem your rebate, contact Customer Service after you have received your part.