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Richard
November 17, 2022
What is the function of the air tower ?
For model number ER2CHMXPL01
Hello Richard, thank you for contacting us. This air tower is used in refrigerators and it channels the cold air from the freezer into the fresh food or refrigerator section. We hope this information helps!
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Richard
November 18, 2022
Does the Air Tower have flap/door that is regulated by the frig temp control model that opens and closes to control the temperature in the refrigerator? I changed out the temp ctrl module and the frig temp stays a 40 degrees even if i put at the coldest setting. I also had to change out the Defrost control module because it was working. Any suggestions as to why the frig won't go below 40 degrees?
Richard
For model number ER2CHMXPL01
Hello Richard, thank you for contacting us. The air tower you mentioned is just an air channel for cold air and it does not have a flap door. The most probable cause of the problem is a faulty damper, part number FIX370936. It controls the cold airflow from the freezer compartment into the refrigerator compartment. We would also recommend checking the evaporator fan motor, part number FIX11749890. It circulates air through the fresh food compartment for efficient cooling. Please reach out to customer service if you need help placing an order. Glad to be of help!
Some of the parts we sell are eligible for mail-in rebates since we can recycle them. We will display any applicable rebates in your shopping cart. To redeem your rebate, contact Customer Service after you have received your part.
